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Urgent Hijackthis Log Help! //Moved


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2 replies to this topic

#1 Big_Joe

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Posted 28 April 2009 - 09:18 PM

Hey guys I have recently have been hit with a virus on my desktop and I'm having a bit of trouble knocking it out completely.

Im am lead to believe its mainly Mal ware.

The main things that im hit with are called
Prunnet.exe

And the one I cannot get rid of
Nxtepad.exe

Now I have used Malwarebytes first it found a bunch of stuff and said it cannot remove some things because there are in systems and in use so they only can be removed on restart

Malwarebytes failed to completley remove it from my computer.

Other programs i have run to attemt to get rid of it is Spyware Search&Destroy
and my CA Anti Spyware and Ca Anti Virus programs.

All failed to completely remove the infection that is harming my beloved desktop.

Now the latest program I attempted to use which seemed to work the best was UnHackMe alas I though that I had finally removed the threat, how mistaken I was.

The program is succesful in removing 99% of the problem but I am left with one program that continues to haunt it

It is seen as Nxtepad.exe and 1% the Nxtepad.exe is associated with the notepad.exe from what it tells me.

Please if anyone knows how to get rid of this problem let me know.

If theirs any information that I might have left out that you need to know to assist me don't be afraid to ask


I am also leaving out that i have a recurring error message that reads C:\windows\system\xccef090131.exe is not a valid win32 application

I am aware that xccef090131.exe is an infection.


Just to let you guys know i posted this exact log in other forums because i tried sticking to one and i never got a response and i need to get this fixed as soon as possible because my computer
is very important to career.

I know i havent posted my HiJack this log because in some of these forums im supposed to be requested by an admin or high ranking subscriber, whoever can help please do.

Looking Forward to your assistance,
Joe

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#2 KoanYorel

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Posted 29 April 2009 - 09:34 AM

Moved from HJT forum
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 xblindx

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Posted 29 April 2009 - 05:59 PM

Please run Malwarebytes again and do a quick scan and post the log.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Please include the following in your reply:
MBAM log
SAS log




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