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Frequent internet disconnects .. possible infection


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#1 woozy4life

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Posted 28 April 2009 - 09:12 PM

My laptop ( Acer 5672WLMi ) has recently started having some odd problems and since I have recently had a virus epidemic on my desktop ( Virut and others ) I thought I might find something on it as well.

I have ran several scans using McAfee Virus Scan and Internet Security, as well as Exterminate-It and Malwarebytes Anti-Malware, and Ad-aware. They all came up clean except for a couple of tracking cookies.

The main problem I am having is staying connected to the Internet with my wireless adapter. After a random amount of time, sometime between 2 minutes and an hour, web pages will stop opening, and I cannot get to anywhere on the internet even though it says I am still connected. I end up having to right-click on the Network Connection Status icon in my tooltray and select repair to get it to work again.

Recent error messages similar to what i had on my desktop before it's big meltdown have popped up too..
Event ID: 26
Application popup: iexplore.exe
Application Error : The instruction at "0x040d6c78" referenced memory at "0x0410473c". The memory could not be "read".
This normally happens when closing IE after making some changes to options.

Also, if i right click a folder or my computer icon and click explore, the explorer window will open with no toolbars, icons or menu-bar ( the one that says File - Edit - View etc ). IF i double-click the icon explorer opens up normally with all the toolbars and menus in the right place.

And the most annoying thing is the time and date never stay corrext. I can reset the date and time and within 2 hours it will be wrong again. It's like it keeps track of minutes, but not the hour.

I have attached the HiJackThis log to this note, if someone could check it and make sure my system is clean or not. There are a couple of suspicious looking items to me, but havent had much experience with that program.


PS i think some of the problem may be caused by overheating as NHC software shows processor running at 90C. Can someone check the attached file for other problems. thanks

Attached Files


Edited by woozy4life, 29 April 2009 - 12:59 PM.


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#2 KoanYorel

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Posted 10 May 2009 - 04:52 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 16 May 2009 - 02:03 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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