Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Be warned...It is not pretty by any means


  • This topic is locked This topic is locked
5 replies to this topic

#1 Oregal

Oregal

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:01:24 PM

Posted 28 April 2009 - 08:08 PM

I've been getting some wonderful help in the "Am I infected" forum but I was told I might want to try here before I throw in the towel

Very briefly, I unwisely decided not to pay to keep my Norton going and decided to try the free Avast AV program. Within days I was battling all sorts of ugly viruses. I finally got Norton from Amazon today and put it back on. Here is my post on "Am I infected"
http://www.bleepingcomputer.com/forums/t/222719/disabled-mb-viruses-galore-this-month/

Here is my HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:02:54, on 4/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\System32\reader_s.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\TEMP\BNA.tmp
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\HP_Administrator.KSC\reader_s.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.igoogle.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\coIEPlg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\HP_Administrator.KSC\reader_s.exe
O4 - HKUS\S-1-5-18\..\Run: [reader_s] C:\Documents and Settings\HP_Administrator.KSC\reader_s.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [reader_s] C:\Documents and Settings\HP_Administrator.KSC\reader_s.exe (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/player/in...r_installer.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Symantec Eraser Service (EraserSvc10822) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe

--
End of file - 8170 bytes

Thank you for any and all help.

BC AdBot (Login to Remove)

 


#2 fenzodahl512

fenzodahl512

  • Members
  • 6,738 posts
  • OFFLINE
  •  
  • Local time:04:24 AM

Posted 29 April 2009 - 03:23 AM

Ok.. Looking at log, I would advised you to start backup all of your valuable data/documents/pictures/movies/songs/etc.. Do NOT backup any applications/installer and Do NOT backup any .exe/.scr/.htm/.html/.xml/.zip/.rar/.pif/.asp/.php/.iso files... We are looking for possible Virut or Sality infection, and if it is.. Then you might have to wipe the machine clean..

Make sure you back-up everything ONLY via CD or DVD (non-rewritable).. If you need to backup into external hard drive or thumbdrive, make sure it is EMPTY.. Meaning NO FILE inside it.. Format the external drive first before attach it to the infected computer.. A single .exe file inside the external drive may infected other computers as well


Please download Dr.Web CureIt to the Desktop:
  • Double-click the launch.exe or cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, just let it cure whatever it finds...
    • Now, go to Settings >> Change Settings
    • Go to Actions tab >> under Objects section, change the settings to below
      • Infected objects - Cure
        Incurable objects - Report
        Suspicious objects - Report
    • Don't change any other settings
  • Start the scan again. This time, choose Complete Scan
  • Click the green arrow button at the right, and the scan will start.
  • After the scan finished, click Select all
  • Click on Cure and choose Report incurable (means take no actions.. Don't "move", or "rename" or "delete")
  • When the scan has finished, in the menu, click File and choose Save report list
  • Save the report to your Desktop. The report will be called DrWeb.csv
  • Post DrWeb.csv in your next reply (Open it as Notepad).. Do NOT reboot the computer yet..

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#3 Oregal

Oregal
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:01:24 PM

Posted 30 April 2009 - 12:45 PM

Thank you so much for your reply. I've spent a good deal of time saving photos.

I tried to download the CureIt program but that computer just won't let me on any virus/malware checker type sites. Finally was able to download it from CNET. It ran and ran yesterday. I left to go out to dinner. When I returned, the computer had restarted so no results saved. I know when I left, it had found quite a bit. So, I reran it last night. This morning, it was about 90 to 95% done and locked up.

Sigh...

by the way, I found yesterday morning when I was trying to download the program, my new Norton program caught a whole bunch of spam about viagra and male enhancement my computer was sending. I quickly disconnected. At that point, I was getting all sorts of "antivirus program" and casino pop ups. My computer wouldn't restart so I went to the previous days' configuration.

Any thoughts on what to do next?

My computer apparently has a partitioned D drive where the restore information is kept. I don't have any system restore disks so I made one a couple days ago. Do you think the information on D has been compromised? I was able to make the disk.

#4 fenzodahl512

fenzodahl512

  • Members
  • 6,738 posts
  • OFFLINE
  •  
  • Local time:04:24 AM

Posted 30 April 2009 - 01:54 PM

First of all, if it indeed Virut, the hard disk needs to wipe clean.. It has to repartitioned and reformat in one pass.. A quote from Malware Expert (sUBs)

Virut is not disinfectable. Your only option is to perform a full reformat. Do NOT attempt a repair install. It shall be a waste of time. If you do so, the infected executables remain on the machine & you shall likely trigger another bout of Virut.

If you do not know how to perform a fresh install, use this website > http://www.windowsreinstall.com/

Note: If you have to backup files, do so only for MS Office documents & any non executable file. Burn them to CD/DVD. Do NOT copy files from the infected machine to your pendrive OR another machine. You risk infecting the other machine.


full reformat means, format on ALL partitions..



Please show hidden files and folders
  • Please go to VirSCAN.org FREE on-line scan service
  • Copy and paste the following file path into the "Suspicious files to scan"box on the top of the page:
    • C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\csrss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
  • Click on the Upload button
  • Once the Scan is completed, click on the "Copy to Clipboard" button. This will copy the link of the report into the Clipboard.
  • Paste the contents of the Clipboard in your next reply.
If VirScan.org server is too busy, please submit the file to VirusTotal instead.


If it indeed shows Virut, then the only way to go is to reformat the computer..

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#5 Oregal

Oregal
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:01:24 PM

Posted 01 May 2009 - 09:15 PM

Thanks so much for your help. Indeed we were dealing with Virut (nasty little virus). I've reformatted and just appreciate your time :thumbup2:

#6 fenzodahl512

fenzodahl512

  • Members
  • 6,738 posts
  • OFFLINE
  •  
  • Local time:04:24 AM

Posted 02 May 2009 - 05:56 AM

You're Welcome.. I will now close this topic. If you need this topic to be re-open, please pm me or Moderators regarding the matter..

If you have any new malware related questions or issues in the future please start a new topic.

Cheers and Happy Computing !

fenzodahl512

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users