Posted 28 April 2009 - 07:50 PM
(I read the "Before You Post About A Problem" post at the top of the forum - I hope I've included all relevant information)
OS: Windows XP, service pack 3 installed
Browser: Firefox 3.0.10
1. Starting a few weeks ago, when I click on a link from a Google search, I am redirected to websites for various health products or security/anti-virus programs. I can usually back out of this re-directed site and eventually get to the site I originally wanted.
2. I cannot update my AVG anti-virus. I get messages that I either "cannot connect" or that I am "forbidden from the server"
3. Firefox crashes randomly and relatively frequently (I have never had this happen before I started having problems with the browser redirects)
1. I installed "NoScript" in Firefox, which blocks Java scripts (?? I think this is the proper terminology) on websites. This worked for a few weeks to correct the google redirect problem, but now I am back to being redirected.
2. I installed and/or updated Malwarebytes, SuperAntiSpyware, SpyBot Search and Destroy, and AdAware. Despite full system scans, none of them found a problem. (Nor did my AVG, though again I cannot download updates for this.) Also, I recently received messages that Malwarebytes and Spybot are corrupted.
3. I installed and ran the Microsoft malware detector called "Windows kb890830 v. 2.9". It found nothing.
4. For the past couple of years I have been running CC Cleaner once or twice a month & backing up my registry. I followed the directions on their website for going back to an older version of my registry (before I started having problems) but nothing happened.
5. I have searched the internet and found that this is a common problem - this combination of symptoms I mentioned above seem to be the result of some kind of worm/trojan/virus. I've read posts at many forums, but the detailed logs and solutions are way over my head. I need layman's terms and simple steps to follow. :-)
Help? Thank you!