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Windows XP's gone retro on me


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#1 chelsea13

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Posted 28 April 2009 - 04:50 PM

Hi guys-

It seems that yesterday, for reasons unknown (to probably everyone but my eighteen year old who's not confessing), my Windows XP computer has reverted back to when we first purchased it years ago. Now, there are additional shortcuts on the desktop such as AOL, Microsoft Office 60 day trial, Game Central, and basically a bunch of stuff like that. My AVG is now inoperaple because of a missing file and all of my iTunes library has disappeared. I thought I could just do a system restore but I can't because all of the previous restore dates have disappeared. The hijack this that I've previously used doesn't work either. What can I do?

Thanks so much for the help.

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#2 Layback Bear

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Posted 28 April 2009 - 09:55 PM

IMHO it sounds like some one/some thing has tried a reinstall or has went back to a very old restore date.

#3 Stang777

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Posted 29 April 2009 - 05:14 AM

Sounds like there was a system restore done to the system. Not the Windows System Restore but the System Restore feature that is done by using the files kept in a seperate (usually hidden) partition of the hard drive. Those are put on by the maker of the computer and it is there to allow the computer to be reset to the way it was when it left the factory. That is usually accessed when booting the computer by using some combination of keys, like maybe, ctrl + F11.

#4 chelsea13

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Posted 29 April 2009 - 08:19 AM

So do I have any options to fix this mess?

#5 hamluis

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Posted 29 April 2009 - 08:25 AM

If you have system backups...you can use those.

If you are missing data files, you could try using data recovery software to view/restore those.

System manufacturer and model?

Have you reviewed the documentation for using the recovery/repair functions on that system? Should be in owner's manual or at manufacturer's website.

Louis

#6 chelsea13

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Posted 29 April 2009 - 11:13 AM

It's just a HP Pavillion with the Intel processor and Windows XP home version -- nothing exciting. Can you recommend a good data recovery software?

#7 hamluis

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Posted 29 April 2009 - 12:11 PM

I have a positive opinion of GetDataBack - Data Recovery Software - http://runtime.org/data-recovery-software.htm

There are other paid recovery programs which do the job.

I don't fool around with free data-recovery programs, I don't mind paying for a product of that type that really does the job to satisfaction.

Others here have positive experiences with free programs, wait for their inputs.

Louis

#8 OldPhil

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Posted 29 April 2009 - 08:06 PM

So do I have any options to fix this mess?


Beat him like a "Red Headed" step child!!! :thumbsup:

Honesty & Integrity Above All!


#9 chelsea13

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Posted 29 April 2009 - 09:22 PM

Ok, so I read all about the system recovery and I did the system recovery -- you know the F10 thing. That seems to have caused more headaches. I probably know this answer already but...is there anything I can do to undo the system recovery?

Thanks for all the help.

#10 Stang777

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Posted 29 April 2009 - 10:23 PM

Sorry, but I do not believe there is a way to undo that.

Edited by Stang777, 29 April 2009 - 10:24 PM.


#11 chelsea13

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Posted 30 April 2009 - 08:11 AM

One last ditch question..

The main problem now appears that I can't install anything because the windows installer is unable. How can I remedy this? I thought (yes I know...that's what gets me in trouble) that I could update the system pack and that would help, but I'm not able to do that either. So, basically, I'm unable to download current versions of applications such as iTunes and AVG. Any suggestions?

Edited by chelsea13, 30 April 2009 - 08:11 AM.





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