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Laptop Freezes up randomly with pink screen and lines


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#1 Boss5108

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Posted 28 April 2009 - 04:06 PM

i recently have been having trouble with my laptop freezing up at random times. i will just be doing everyday stuff on my laptop and it will suddenly freeze and the screen will turn a variety of colors with lines running down it, then it will turn to a shade of pink. sometimes it will restart on its own other times i will have to restart it. i have no i idea what could be causing this problem so please help!!!!

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#2 Budapest

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Posted 29 April 2009 - 04:58 PM

Have a look in the Event Viewer for any errors at the time of the freezes.

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories.

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.

How To Use the Event Viewer
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#3 Boss5108

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Posted 29 April 2009 - 09:02 PM

Log Name: System
Source: Microsoft-Windows-Time-Service
Date: 4/28/2009 2:59:36 PM
Event ID: 134
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Bruce-PC
Description:
NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on 'time.windows.com,0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: No such host is known. (0x80072AF9)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Time-Service" Guid="{06EDCFEB-0FD0-4E53-ACCA-A6F8BBF81BCB}" EventSourceName="W32Time" />
<EventID Qualifiers="33370">134</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-04-28T19:59:36.000Z" />
<EventRecordID>51131</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Bruce-PC</Computer>
<Security />
</System>
<EventData Name="MSG_MANUAL_PEER_DNS_ERROR">
<Data Name="ErrorMessage">No such host is known. (0x80072AF9)</Data>
<Data Name="RetryMinutes">15</Data>
<Data Name="DomainPeer">time.windows.com,0x9</Data>
</EventData>
</Event>




idk if this is what u want but this was the only event at the time it happened

#4 Boss5108

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Posted 29 April 2009 - 09:06 PM

Log Name: System
Source: EventLog
Date: 4/28/2009 3:35:48 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Bruce-PC
Description:
The previous system shutdown at 2:59:04 PM on 4/28/2009 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-04-28T20:35:48.000Z" />
<EventRecordID>51150</EventRecordID>
<Channel>System</Channel>
<Computer>Bruce-PC</Computer>
<Security />
</System>
<EventData>
<Data>2:59:04 PM</Data>
<Data>4/28/2009</Data>
<Data>
</Data>
<Data>
</Data>
<Data>76893</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>D907040002001C000E003B000400F801D907040002001C0013003B000400F801600900003C000000010000006009000000000000B004000001000000D14A0100</Binary>
</EventData>
</Event>


this one is after it all happened and i turned my computer back on

#5 Budapest

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Posted 29 April 2009 - 09:07 PM

I don't think that Warning is related to your problem.

Maybe your computer is overheating?

Cleaning the Interior of your PC
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#6 Boss5108

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Posted 30 April 2009 - 12:58 PM

could that cause this? because my fan has been making a buzzing noise whenever it turns on which is all the time it seems to never go off and is pretty noisy. . ive tried cleaning it out before with some canned air but it did nothing. . what could i do to fix overheating?

#7 hamluis

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Posted 30 April 2009 - 02:13 PM

Possibly useful, Cleaning A Laptop Computer - http://mobileoffice.about.com/od/usingyour...cleanlaptop.htm

Louis

#8 Boss5108

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Posted 30 April 2009 - 05:59 PM

that doesnt really help

#9 Budapest

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Posted 30 April 2009 - 06:03 PM

What exactly do you mean by "that doesnt really help"?

Did you mean that the link doesn't help, or did you clean your computer and you are still experiencing the same problems? Or something else?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 Boss5108

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Posted 01 May 2009 - 05:24 PM

ive cleaned my computer multiple times and im still having the same problems

#11 Budapest

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Posted 01 May 2009 - 05:51 PM

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.

Also, check your devices in Device Manager (Start > Run > type "devmgmt.msc" (without the quotes) and press Enter). Look for any "!", "?" or "X" symbols.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 Boss5108

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Posted 02 May 2009 - 02:36 PM

i did all that but i didn't find any of those symbols

#13 Budapest

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Posted 02 May 2009 - 05:31 PM

Did the error checking report any problems?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 Boss5108

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Posted 03 May 2009 - 12:41 PM

no

#15 Budapest

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Posted 03 May 2009 - 04:30 PM

Try testing your RAM:

http://www.memtest86.com/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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