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Tried AVG, Spybot and ComboFix in Safe Mode


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3 replies to this topic

#1 corgwork

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Posted 28 April 2009 - 11:26 AM

I got a virus and couldn’t connect to the web, so I scanned with AVG, Spybot, and ComboFix in safe mode, removed some stuff and was able to get back online. However, right after I got back online, later that day, I scanned again and Spybot and AVG picked up lots of browser entries that spybot defines as spyware that can steal your passwords and sensitive information.

What should I do?

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#2 corgwork

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Posted 29 April 2009 - 11:21 AM

I ran the scans another few times, but every time I go online I get the cookies back. Today I scanned again with AVG and Spybot, there were like 20-30 entries like the one in the photo, fixed them, went online again for a short while, scanned again and again they're back. It seems to me that there some malware on my system installing cookies everytime I go online.

Edited by corgwork, 29 April 2009 - 11:21 AM.


#3 corgwork

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Posted 30 April 2009 - 09:21 AM

Any advice?

Edited by corgwork, 30 April 2009 - 09:23 AM.


#4 golfdude

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Posted 30 April 2009 - 09:32 AM

Apparently the forum is very busy. However, you should not run Combofix without being instructed to do so by someone trained with this program. That being said, the Pros here would probably want you to do the following




Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs


Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
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