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cannot even get on any security websites!


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#1 idealnclothes

idealnclothes

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Posted 27 April 2009 - 09:34 PM

i am running windows xp service pack 2, i started to get an error message stating "NT AUTHORITY/SYSTEM SHUTDOWN" DCOM server process launcher terminated-will shutdown in 60 sec. a few days ago. i tried to go to microsoft's site but i get redirected to a google page saying that the link is broken. i then try symantec and any other site that i have been reading about on these forums but nothing. when i search using google and then hit the link i want i also get a new window poping up redirecting me to a unrelated site? i then went to safe mode to run a scan disk- no luck. i download malwarebytes anti malware to a flash drive and then loaded it to the infected computer but when i run it, i get an error window stating "run time error '0' with the header of that window saying "vbaccelerator sgrid II control"??? i for sure have something but i have no idea of how to find what i have let alone how to get rid of this. please help!!

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#2 Budapest

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Posted 28 April 2009 - 02:19 AM

Try this scan. You can copy it over from another computer on a pen drive or CD if you need to.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and unheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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