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Need help removing Malware.Trace


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3 replies to this topic

#1 CMCoblentz

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Posted 27 April 2009 - 02:47 PM

I am trying to clean an infection off my boss' laptop. He had trojan.vundo.h which appears to be removed now. While I was removing it another item appeared in MAM, malware.trace. Everytime I do a Quick Scan it appears and will quarantine it. But then it just reappears. Any help would be appreciated. Of course my boss needs his laptop back ASAP. Thanks.

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#2 CMCoblentz

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Posted 27 April 2009 - 03:28 PM

Below is my DDS.
---------------------------------------------------------

DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 15:00:55.87 on Mon 04/27/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.476 [GMT -5:00]

AV: Norton Internet Security 2006 *On-access scanning enabled* (Updated)
AV: Trend Micro AntiVirus *On-access scanning disabled* (Updated)
FW: Norton Internet Security 2006 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Abyss Web Server\abyssws.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Abyss Web Server\abyssws.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\runservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\AOL\1153096476\ee\AOLSoftware.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\WINDOWS\system32\dllhost.exe
c:\program files\common files\aol\1153096476\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1153096476\ee\aolsoftware.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.film-videoproduction.com/
mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
uInternet Connection Wizard,ShellNext = hxxp://www.sony.com/vaiopeople
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=localhost:7171
uURLSearchHooks: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aol\aol search enhancement\AOLSearch.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aol\aol search enhancement\AOLSearch.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [VAIO Recovery] "c:\windows\sonysys\vaio recovery\PartSeal.exe"
mRun: [Switcher.exe] "c:\program files\sony\wireless switch setting utility\Switcher.exe"
mRun: [HostManager] c:\program files\common files\aol\1153096476\ee\AOLSoftware.exe
mRun: [AOLDialer] "c:\program files\common files\aol\acs\AOLDial.exe"
mRun: [RealTray] "c:\program files\real\realplayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AT&T Communication Manager] "c:\program files\at&t\communication manager\ATTCM.exe" -a
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [SsAAD.exe] c:\progra~1\sony\sonics~1\SsAAD.exe
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
LSP: bmnet.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
Notify: jtrqltqg - tnoshie.dll
Notify: VESWinlogon - VESWinlogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 gvrozbmq;gvrozbmq;c:\windows\system32\drivers\gvrozbmq.sys [2006-3-15 23424]
R2 AbyssWebServer;Abyss Web Server;c:\program files\abyss web server\abyssws.exe --service --> c:\program files\abyss web server\abyssws.exe --service [?]
R2 LicCtrlService;LicCtrl Service;c:\windows\Runservice.exe [2006-10-27 2560]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 MSSQL$VAIO_VEDB;MSSQL$VAIO_VEDB;c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlservr.exe -svaio_vedb --> c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlservr.exe -sVAIO_VEDB [?]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2009-4-21 36368]
R2 ZDCNDIS5;ZDCNDIS5 NDIS5.1 Protocol Driver;c:\windows\system32\ZDCndis5.sys [2008-10-12 20736]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2006-3-15 226304]
S?2 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2009-4-21 677128]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2009-4-21 50192]
S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\at&t\communication manager\RcAppSvc.exe [2007-12-21 113176]
S3 GT72NDISIPXP;GT 72 IP NDIS;c:\windows\system32\drivers\Gt51Ip.sys [2008-3-10 95744]
S3 GT72UBUS;GT 72 U BUS;c:\windows\system32\drivers\gt72ubus.sys [2008-3-10 51968]
S3 GTPTSER;GT PT SER;c:\windows\system32\drivers\gtptser.sys [2008-3-10 8064]
S3 SonyImgF;Sony Image Conversion Filter Driver;c:\windows\system32\drivers\SonyImgF.sys [2006-3-15 29184]
S3 SQLAgent$VAIO_VEDB;SQLAgent$VAIO_VEDB;c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlagent.exe -i vaio_vedb --> c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlagent.EXE -i VAIO_VEDB [?]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-3-29 1119888]
S4 Arxsipn;Arxsipn; [x]

=============== Created Last 30 ================

2009-04-23 14:24 <DIR> --d----- c:\docume~1\owner\applic~1\rxlkaehq
2009-04-23 14:18 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-04-23 13:10 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-23 13:10 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-23 13:10 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-23 13:10 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-22 02:44 <DIR> --d----- c:\program files\Microsoft CAPICOM 2.1.0.2
2009-04-21 23:43 10,752 a------- c:\windows\DCEBoot.exe
2009-04-21 23:30 <DIR> --d----- c:\documents and settings\owner\log
2009-04-21 23:07 268,648 a------- c:\windows\system32\mucltui.dll
2009-04-21 23:07 208,744 a------- c:\windows\system32\muweb.dll
2009-04-21 23:07 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-04-21 12:07 153,104 a------- c:\windows\system32\drivers\tmcomm.sys
2009-04-21 12:07 50,192 a------- c:\windows\system32\drivers\tmevtmgr.sys
2009-04-21 12:07 50,192 a------- c:\windows\system32\drivers\tmactmon.sys
2009-04-21 12:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Trend Micro
2009-04-21 12:01 0 a------- c:\windows\system32\nfr.gpref
2009-04-21 11:54 661,808 a------- c:\windows\system32\UfWSC.cpl
2009-04-21 11:54 1,195,512 a------- c:\windows\system32\drivers\vsapint.sys
2009-04-21 11:53 205,328 a------- c:\windows\system32\drivers\tmxpflt.sys
2009-04-21 11:53 80,400 a------- c:\windows\system32\drivers\tmtdi.sys
2009-04-21 11:53 36,368 a------- c:\windows\system32\drivers\tmpreflt.sys
2009-04-20 23:12 24,064 a------- C:\half life.doc
2009-04-20 23:11 0 a------- c:\windows\system32\nfr.assembly
2009-04-20 23:09 182,656 ac------ c:\windows\system32\dllcache\ndis.sys
2009-04-20 23:09 290,832 a------- c:\windows\sysguard.d
2009-04-19 13:27 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-19 13:27 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-19 13:27 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-19 13:27 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-19 13:27 35,328 -c------ c:\windows\system32\dllcache\sc.exe
2009-04-19 13:27 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-19 13:27 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-19 13:27 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-19 13:27 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-19 13:27 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-04-15 22:22 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-04-15 22:22 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-14 21:53 <DIR> --d----- c:\program files\common files\AnswerWorks 5.0
2009-04-14 21:47 <DIR> --d----- c:\program files\TurboTax

==================== Find3M ====================

2009-04-27 14:06 2,913 a--sh--- c:\windows\system32\mmf.sys
2009-04-20 23:09 182,656 a------- c:\windows\system32\drivers\ndis.sys
2009-03-06 09:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-02 19:18 826,368 a------- c:\windows\system32\wininet.dll
2009-02-20 13:09 78,336 a------- c:\windows\system32\ieencode.dll
2009-02-09 07:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 07:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 07:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 07:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-06 06:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 06:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 05:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 05:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-03 14:59 56,832 a------- c:\windows\system32\secur32.dll
2008-08-18 03:35 13,820 a------- c:\docume~1\owner\applic~1\wklnhst.dat
2008-09-04 23:39 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090420080905\index.dat

============= FINISH: 15:01:49.93 ===============

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 10 May 2009 - 12:53 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#4 Orange Blossom

Orange Blossom

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Posted 18 May 2009 - 09:55 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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