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Internet Explorer redirects


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2 replies to this topic

#1 Colly2

Colly2

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  • Local time:07:54 AM

Posted 27 April 2009 - 11:52 AM

Hi,
I run a search in Google, then click on 1st result and get redirected to an unwanted site.
Also IE shuts down randomly without warning.
I've attached a log from hijackthis.

Any help would be appreciated.

Rgds

Colly2


DDS (Ver_09-03-16.01) - NTFSx86
Run by Colin at 17:40:08.55 on 27/04/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.502.86 [GMT 1:00]

AV: *On-access scanning disabled* (Updated)
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)
FW: *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Microsoft Works\MSWorks.exe
C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Documents and Settings\Colin\My Documents\Downloads\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ie/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
Trusted Zone: google.com\pack
DPF: {00000055-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/fhg.CAB
DPF: {07BC6C45-2189-4760-AC59-03BDCC051481} - hxxp://www.wayn.com/activex/WAYNImportOutlook.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A1F35586-A5A8-4D37-947A-81875350B11F} - hxxp://webalbum.bonusprint.com/euipc01/downloads//ImageUploader4.cab
DPF: {BA3BAF69-72B1-4BCE-BE96-A4D304EAFBB4} - hxxp://static.photobox.co.uk/sg/common/ImageUploader4.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-4-25 130936]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2004-2-9 301200]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2004-12-10 255600]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-12-10 243312]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 MSSQL$OMICRON;SQL Server (OMICRON);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2006-4-14 28933976]
R2 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2004-2-9 37008]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-4-25 348752]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-4-25 1095560]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2004-12-30 1107784]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090424.003\naveng.sys [2009-4-25 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090424.003\navex15.sys [2009-4-25 876144]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-12-10 87664]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-10-12 29744]
S3 OMRMPR5;OMRMPR5 NDIS Protocol Driver;\??\c:\windows\system32\omrmpr5.sys --> c:\windows\system32\OMRMPR5.SYS [?]
S3 OMRNDIS5;OMRNDIS5 NDIS Protocol Driver;\??\c:\windows\system32\omrndis5.sys --> c:\windows\system32\OMRNDIS5.SYS [?]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2004-12-30 153416]

=============== Created Last 30 ================

2009-04-27 08:08 <DIR> --d----- c:\program files\Trend Micro
2009-04-25 11:26 8,192 a------- c:\windows\system32\ftp_non_crp.exe
2009-04-25 09:59 51,355 a------- c:\windows\system32\muzika.xm
2009-04-25 09:31 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-04-25 09:31 130,936 a------- c:\windows\system32\drivers\PCTCore.sys
2009-04-25 09:31 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-04-25 09:30 64,392 a------- c:\windows\system32\drivers\pctplsg.sys
2009-04-25 09:30 <DIR> --d----- c:\program files\common files\PC Tools
2009-04-25 09:29 <DIR> --d----- c:\program files\Spyware Doctor
2009-04-25 09:29 <DIR> --d----- c:\docume~1\colin\applic~1\PC Tools
2009-04-25 09:29 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools
2009-04-23 18:14 118 a------- c:\windows\system32\MRT.INI
2009-04-21 20:38 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TVU Networks
2009-04-21 20:38 <DIR> --d----- c:\documents and settings\colin\LocalLow
2009-04-20 14:43 17,920 a------- c:\windows\system32\mdimon.dll
2009-04-19 14:52 <DIR> --d----- c:\windows\Google Earth Pro 4.2
2009-04-16 10:11 473,088 -------- c:\windows\system32\dllcache\fastprox.dll
2009-04-16 10:11 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-04-16 10:11 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-04-16 10:11 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-04-16 10:11 60,416 -------- c:\windows\system32\dllcache\colbact.dll
2009-04-16 10:11 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-04-16 10:11 715,264 -------- c:\windows\system32\dllcache\ntdll.dll
2009-04-16 10:11 617,984 -------- c:\windows\system32\dllcache\advapi32.dll
2009-04-16 10:11 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-04-16 10:10 215,552 -------- c:\windows\system32\dllcache\wordpad.exe

==================== Find3M ====================

2009-04-05 12:36 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-04-05 12:36 0 a------- c:\windows\system32\drivers\logiflt.iad
2009-03-21 15:18 986,112 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-21 09:52 348,160 a------- c:\windows\system32\msvcr71.dll
2009-03-21 09:52 499,712 a------- c:\windows\system32\msvcp71.dll
2009-03-06 15:00 284,160 a------- c:\windows\system32\pdh.dll
2009-03-03 01:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-03 01:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll
2009-02-28 05:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 11:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 11:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-20 06:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-10 18:31 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-02-09 11:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-02-09 11:19 1,846,272 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-09 11:01 728,576 a------- c:\windows\system32\lsasrv.dll
2009-02-09 11:01 617,984 a------- c:\windows\system32\advapi32.dll
2009-02-09 11:01 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 11:01 728,576 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-02-09 11:01 715,264 a------- c:\windows\system32\ntdll.dll
2009-02-08 18:40 87,608 a------- c:\docume~1\colin\applic~1\inst.exe
2009-02-08 18:40 47,360 a------- c:\docume~1\colin\applic~1\pcouffin.sys
2009-02-06 11:32 2,186,112 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-06 11:29 2,142,720 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 11:29 2,142,720 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-06 11:22 110,592 a------- c:\windows\system32\services.exe
2009-02-06 10:54 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 10:49 2,020,864 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 10:49 2,020,864 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-06 10:49 2,062,976 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-03 21:08 55,808 a------- c:\windows\system32\secur32.dll
2009-02-03 21:08 55,808 -------- c:\windows\system32\dllcache\secur32.dll
2009-01-28 20:49 974,848 a------- c:\windows\system32\mfc70.dll
2009-01-28 20:49 1,700,352 a------- c:\windows\system32\GdiPlus.dll
2009-01-28 20:49 24,576 a------- c:\windows\system32\msxml3a.dll
2008-06-01 11:42 39,656 a------- c:\docume~1\colin\applic~1\GDIPFONTCACHEV1.DAT
2007-12-26 23:11 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2006-08-20 10:44 104 ---shr-- c:\windows\system32\1037C809E9.sys
2006-08-20 10:44 5,852 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 17:41:34.21 ===============

Attached Files



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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
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  • Location:Bloomington, IN
  • Local time:02:54 AM

Posted 10 May 2009 - 12:57 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
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#3 Orange Blossom

Orange Blossom

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Posted 18 May 2009 - 09:57 PM

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An ounce of prevention is worth a pound of cure

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