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Not sure what is going on


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3 replies to this topic

#1 blake1138

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Posted 27 April 2009 - 12:42 AM

Heyas and thanks in advance for any help..

A friends HP Mini is having lots of problems. I have ran MalwareBytes and Spybot. They both found lots as she has not had anti virus for a couple of months. I know it has Win32.Agent.pz and a few others I can't get rid of. Originally it would not boot into Windows, only safe mode. Now after running the MWBs and Spybot it will not boot at all. It just loops at the login. It will play the windows boot tune and then immediatly play the shutdown tune and shutdown. I have tried everyway I know to boot it and no luck. Any ideas or help would be much appreciated. Thanks!

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#2 DaChew

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Posted 27 April 2009 - 07:20 AM

This is XP?

Would you try these 2 options from QM7 in post #2

http://www.bleepingcomputer.com/forums/t/168978/i-cant-log-in-my-pc-is-automatically-logging-out-details/

If you can get safe mode working try this program

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

Don't run spybot again

Edited by DaChew, 27 April 2009 - 07:21 AM.

Chewy

No. Try not. Do... or do not. There is no try.

#3 blake1138

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Posted 27 April 2009 - 11:19 PM

Thanks for the reply..

It has Windows XP. I tried both of those and neither worked. I think at this point I am just going to reformat the hard drive. Being that this is a mini though, it does not have an optical drive. So, I am going to have to figure out how to reinstall XP.

#4 DaChew

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Posted 27 April 2009 - 11:43 PM

Some of them can be set to boot to a usb drive?

I would ask HP tho?

http://www.hp2133guide.com/how-to-install-...2133-mini-note/
Chewy

No. Try not. Do... or do not. There is no try.




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