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Repeated scans with Malwarebytes don't get rid of infections


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18 replies to this topic

#1 toblerone109

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Posted 26 April 2009 - 09:37 PM

I was told to move my problem to this forum. Please refer to the prior string for details.

http://www.bleepingcomputer.com/forums/ind...c=222274&hl=

I've attached DDS.txt and Attach.txt.

Thank you!

Attached Files



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#2 fenzodahl512

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Posted 28 April 2009 - 03:30 AM

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..

Please download ComboFix by sUBs from one of the locations below, and save it to your Desktop.Link 1
Link 2
Link 3
Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.

If ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..

When finished, it shall produce a log for you. Post that log and a fresh HijackThis log in your next reply..

Note: DON'T do anything with your computer while ComboFix is running.. Let ComboFix finishes its job..

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#3 toblerone109

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Posted 28 April 2009 - 08:37 AM

Combofix ran 50 Stages. Removed server.exe while it did so. After that laptop crashed with the blue screen attached. It didn't produce a log. I ran HJT and its log is attached. When rebooted Windows gave "a serious error" without saying what the error is. Everything seems to work fine except when I start Internet Explorer it hesitates for about 20 seconds before opening the window.

Should I run ComboFix again?

By the way, I wasn't able to disable McAfee Security Center 9.3. Couldn't find how to do it, and directions given in your link are for 7.1 version and don't apply. I was manually allowing to make changes as McAfee was posting alerts, at least as long as I could see the alerts before background turned blue when ComboFix was running after stage 10 or so.

Thank you very much for your help!

Attached Files



#4 fenzodahl512

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Posted 28 April 2009 - 08:43 AM

Please download The Comedian.exe to your desktop
  • Double click the program to run it. It will only take around several minutes to run.
  • It will do a series of tasks and tell you when each one is finished.
  • You will be prompted to press any key after each step
  • When it is done it will close and exit itself automatically.
  • You can delete The_Comedian.exe once it is finished



NEXT


Please download Malwarebytes' Anti-Malware from HERE or HERE

Note: If you already have Malwarebytes' Anti-Malware, just run and update it.. Then do a "Perform Full Scan"

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.




NEXT


Please download RSIT by random/random and save it to your Desktop.
  • Double click on RSIT.exe to run RSIT
  • Before you click "Continue", make sure you change the List files/folders created or modified in the last 3 months
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt and info.txt in your next reply.



NEXT


Please download GMER and unzip it to your Desktop. <<mirror>>
If you see "random" name, just leave it.. If you see "GMER", please rename GMER into GAMERS
  • Open the renamed program and click on the Rootkit tab.
  • Make sure all the boxes on the right of the screen are checked, EXCEPT for ‘Show All’.
  • Click on Scan.
  • When the scan has run click Copy and paste the results into a Notepad >> save it and attach in this thread.
IMPORTANT: Do NOT run any program while you are doing these scans as it may interfere with the output results



Post me these logs in your next reply.. Post each log in separate post..

1. Malwarebytes'
2. RSIT log.txt
3. RSIT info.txt
4. Attach GMER result..

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#5 toblerone109

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Posted 28 April 2009 - 10:17 AM

MBAM log attached.

Attached Files



#6 toblerone109

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Posted 28 April 2009 - 10:27 AM

RSIT files attached.

Attached Files



#7 toblerone109

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Posted 28 April 2009 - 10:31 AM

GMER Scan attached. Awaiting further instructions.

Thank you very much!

Attached Files



#8 fenzodahl512

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Posted 28 April 2009 - 10:49 AM

Please download The Comedian.exe by Rorschach112 to your desktop
  • Please disable all of your antivirus/firewall before doing this step. Please visit HERE if you don't know how..
  • Double click the program to run it. It will only take around several minutes to run.
  • It will do a series of tasks and tell you when each one is finished.
  • You will be prompted to press any key after each step
  • When it is done it will close and exit itself automatically.
  • You can delete The_Comedian.exe once it is finished
STOP! if you can't complete this step.. Tell me more about it..




IMPORTANT!! Uninstall these programs first (if present..) so that they won't interfere with our fixes..

1. Ask Toolbar
2. Lavasoft Ad-Aware
3. Spybot - Search & Destroy
4. Viewpoint Media Player
5. Coupon Printer for Windows
6. Java 2 Runtime Environment, SE v1.4.2_03




Please download the OTMoveIt3 by OldTimer
  • Save it to your Desktop.
  • Please double-click OTMoveIt3.exe to run it. (Vista users, please right click on OTMoveit3.exe and select "Run as an Administrator")
  • Let the Unregister Dll's and Ocx's remain ticked and Zip Files After Moves remain unticked..
  • Copy the codebox contents and paste it to the "Paste List of Files/Folders to Move" window (under the light Yellow bar)

    :processes
    explorer.exe
    
    :files
    C:\s09g3*.exe
    C:\sdgl*.exe
    C:\asafx*.exe
    C:\sdflkn*.exe
    C:\sdfslk*.exe
    C:\dsdsg*.exe
    C:\sgsg*.exe
    C:\sgsf*.exe
    
    :reg
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{0b0aedd6-d2b9-11dd-858b-00038a000015}]
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{f4a6efc2-f03e-11db-8512-00038a000015}]
    
    :commands
    [purity]
    [emptytemp]
    [start explorer]
    [reboot]
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.



Run RSIT again... Post these logs in your next reply..

1. OTMoveIt3
2. RSIT log.txt

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#9 toblerone109

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Posted 28 April 2009 - 11:37 AM

Please see attached log.

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#10 toblerone109

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Posted 28 April 2009 - 11:41 AM

Please see attached RSIT log.

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#11 fenzodahl512

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Posted 28 April 2009 - 11:41 AM

edited..

Edited by fenzodahl512, 28 April 2009 - 11:42 AM.

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#12 fenzodahl512

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Posted 28 April 2009 - 11:45 AM

Please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan.
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan
    Wait for the scan to finish
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic

How's the computer now? :thumbup2:

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#13 toblerone109

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Posted 29 April 2009 - 06:57 AM

Computer seems fine, except that there about 20 second delay for Internet Explorer window to open. Any suggestions? Thank you!!

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=4041 (20090428)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=f61d5edeb4972d42b9ffa09e68aa288b
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2009-04-29 04:32:18
# local_time=2009-04-28 09:32:18 (-0800, Pacific Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=326572
# found=8
# scan_time=7330
C:\Documents and Settings\Lana\My Documents\Yahoo\marinefree.exe multiple infiltrations (deleted) 00000000000000000000000000000000
C:\Documents and Settings\Lana\My Documents\Yahoo\marinefree.exe »WISE »freeze_388.exe Win32/Adware.NdotNet application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Lana\My Documents\Yahoo\marinefree.exe »WISE »whCC-FREEZE3.exe multiple infiltrations (error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Lana\My Documents\Yahoo\marinefree.exe »WISE »whCC-FREEZE3.exe »ZIP »Webhdll.dll Win32/Adware.Webhancer.320 application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Lana\My Documents\Yahoo\marinefree.exe »WISE »whCC-FREEZE3.exe »ZIP »WhAgent.exe Win32/Adware.Webhancer.A application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Lana\My Documents\Yahoo\marinefree.exe »WISE »whCC-FREEZE3.exe »ZIP »whiehlpr.dll Win32/Adware.Webhancer.320 application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Lana\My Documents\Yahoo\marinefree.exe »WISE »whCC-FREEZE3.exe »ZIP »whInstaller.exe Win32/Adware.Webhancer.A application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Lana\My Documents\Yahoo\marinefree.exe »WISE »whCC-FREEZE3.exe »ZIP »WhSurvey.exe Win32/Adware.Webhancer.320 application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000

#14 fenzodahl512

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Posted 29 April 2009 - 07:20 AM

Computer seems fine, except that there about 20 second delay for Internet Explorer window to open. Any suggestions? Thank you!!


That's long.. Do you get the same problem with Firefox or other browsers? :thumbup2:

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#15 toblerone109

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Posted 29 April 2009 - 10:08 AM

Installed Firefox 3.0.10 and it takes about the same 20 seconds to launch it as well.




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