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I think my Pc might of been compromised.


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6 replies to this topic

#1 sandman512

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Posted 26 April 2009 - 09:29 PM

I had a post in another forum, but after running MBAM(no results). I thought I should post in here. If not, my apologizes, please move me to the correct area. My daughter plugged into a USB port, some cheapo camera she had. I got an error message on my screen(don't recall). I rebooted and now my CPU fan seems like it is about to launch. Any and all advice is appreciated. My 9 year is upset, she thinks she broke it. THANKS!

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#2 boopme

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Posted 26 April 2009 - 10:48 PM

Hello is this an XP PC or another? The error message would help if you see it again.
Open the Tazk Manager (press CTRL+ALT+DEL). Click on Processes Tab and is something using a lot of your CPU ?


Run ATF and SAS:
From your regular user account.
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 sandman512

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Posted 27 April 2009 - 04:34 PM

Hello is this an XP PC or another? The error message would help if you see it again.
Open the Tazk Manager (press CTRL+ALT+DEL). Click on Processes Tab and is something using a lot of your CPU ?


Run ATF and SAS:
From your regular user account.
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Hi Boopme,

Just got home from work, here are the results! BTW, THANK YOU for the help. I also check the task manager, alot of stuff running, but I can't tell what is what. Also, if it helps, when I got the error message I saw something about BIOS.
Also, this is a home PC running XP Home Edition.
Ran ATF.
Here are the SAS results:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/27/2009 at 08:11 AM

Application Version : 4.26.1000

Core Rules Database Version : 3865
Trace Rules Database Version: 1815

Scan type : Complete Scan
Total Scan Time : 01:27:45

Memory items scanned : 225
Memory threats detected : 0
Registry items scanned : 6891
Registry threats detected : 0
File items scanned : 26851
File threats detected : 0

#4 boopme

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Posted 27 April 2009 - 06:26 PM

Hiya, Is the fan still running hard?. This may not be malware, can you plug it in again and see if the error reproduces. And note it.
Look in the task manager again,Proceesses. I am only interesred in something running at more than 10 in the CPU column. if something is. Give me the number and name of that process.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 sandman512

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Posted 27 April 2009 - 08:02 PM

Hiya, Is the fan still running hard?. This may not be malware, can you plug it in again and see if the error reproduces. And note it.
Look in the task manager again,Proceesses. I am only interesred in something running at more than 10 in the CPU column. if something is. Give me the number and name of that process.

Good evening Boopme,

Yes that fan is running hard. I actually tried to reproduce the error by plugging in the device. As luck(not) would have it this time the add device wizard came up, NO error. I actually tried it twice. Is there a way I can capture all my running processes and show you. If not, I will look for for what you mentioned.

EDIT: I have System Idle Process running at 98. Everything else is 2 to 0. BTW, no windows are open.

Edited by sandman512, 27 April 2009 - 08:09 PM.


#6 boopme

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Posted 27 April 2009 - 08:41 PM

Ok that's good that means your system is 98% idle at rest. must be hardware or dirt..
This link may be of help and i think you should start a new topic in the Xp forum as they will have more help than i.
Slow Computer/browser? Check Here First; It May Not Be Malware

Bw for future reference,, Inserting An Image Within A Post

Edited by boopme, 27 April 2009 - 08:44 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 sandman512

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Posted 27 April 2009 - 08:56 PM

Ok that's good that means your system is 98% idle at rest. must be hardware or dirt..
This link may be of help and i think you should start a new topic in the Xp forum as they will have more help than i.
Slow Computer/browser? Check Here First; It May Not Be Malware

Bw for future reference,, Inserting An Image Within A Post

Thanks BOOPME, hopefully someone helps out. If you have any suggestions, please feel free to jump in! :thumbsup:




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