Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

PLEASE Help me remove Trojan-Spy.html.smitfraud.c ....


  • This topic is locked This topic is locked
6 replies to this topic

#1 jaja67893

jaja67893

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:56 AM

Posted 21 June 2005 - 01:37 PM

Hi all, thanks in advance for any help you can give me, in getting rid of this bleep bleepin' virus/malware.

Last night, I had a few IE windows open, doing various things on the web. Was looking for some pics on google-pics, and it froze on on page (I thought it's just taking time to laod). At least, I think that was the page, coz a few seconds later, all IE pages started to shut down, there was a flash, and ZAP! I got that bleeping blue screen with the message :

Security Warning
A fatal error in IE has occurred at 0028:C0011E36 in VXD VMM(01) +
00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c
* System can not function in normal mode.
Please check your security settings.
* Scan your PC with any availabel antivirus / spyware remover
program fix the problem.

I'm lucky I still can get on the net and google, as I see some others lost their entire ability to go on the net. On google, I found two pages, that had the exact same info - the other site seemed that the guy had cut and paste the info from this bleepingcomputer.com website, so I used the page from this site. this is the page I'm refering to:

http://www.bleepingcomputer.com/forums/How...puter.com&hl=en

Last night, after this thing happened, I tried scanning my system with my Panda titanium, which I must say, is NOT up to date :thumbsup: after a few minutes, and several thousand files scanned, and finding about 33 things (I think much of it was cookies,etc), it froze. I tried again, and again it froze.

So this morning, I sat down and went through that entire sequence as it's laid out in the above like, from the HOW TO REMOVE post on bleeping computer site, step by step. I should mention that first, I went and used the ActiveScan link mentioned at the end of the instructions. when i clicked it, i get a pop up instead, and the main page I'm on changes to one from the hijacker "www.oneclicksearches.com"

So I started at the top, and did everything as instructed by Grinler on that page, including the smitfraud.reg, the killbox.exe, going to safe mode, running hijackthis, etc. The ONLY THING I should mention was different, was that the Paste from Clipboard function didn't seem to work when I used killbox.exe - so I copied and pasted each of the bold items onto the killbox.exe menu, and clicked the red-and-white Delete File button for each item individually. I think that should still work.

I did everything to the end, then went to do the ActiveScan again, BUT UNFORTUNATELY, the same pop up and change-over of the page to "www.oneclicksearches.com" happened. I ran hijack-this again, and saw that those nasty things are still there. By that I"m refering to the "www.oneclicksearches.com" links found on hijack-this, which you will note is different from the "www.quicknavigate.com" mentioned on the help page by Grinler.

So I'm back to square one - and NEED HELP!! I should mention that when I try to get into my yahoo email, it instantly changes over to the hijacked page after I register. Same with my Ebay account :flowers:

THANKS TO YOU GUYS FOR ANY HELP YOU CAN GIVE...I'M COUNTING ON YOU. (sorry, this has become a longer post than I had wanted to...)

Here's a bit about my computer, followed by the Hijack-this log file :

Asus CUSL2 MBoard, with P3-800 Meg
running Windows XP PRO ----- note: this is an older trial version I got to try from my brother, to see if I like XP as I had W98SE installed originally....and I cannot get the SP2 for this XP - won't downlaod. Just so you know.

Here's the Hijack-this log file :

Logfile of HijackThis v1.99.1
Scan saved at 2:27:56 PM, on 6/21/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS.000\System32\smss.exe
C:\WINDOWS.000\system32\winlogon.exe
C:\WINDOWS.000\system32\services.exe
C:\WINDOWS.000\system32\lsass.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\system32\logonui.exe
C:\WINDOWS.000\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS.000\System32\shnlog.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS.000\System32\cisvc.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
C:\WINDOWS.000\System32\intmon.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\WINDOWS.000\System32\devldr32.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS.000\System32\wuauclt.exe
C:\WINDOWS.000\System32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS.000\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS.000\System32\ctfmon.exe
C:\WINDOWS.000\System32\DllHost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\ACD Systems\ACDSee\5.0\ACDSee5.exe
C:\Program Files\Common Files\ACD Systems\IDBSvr.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oneclicksearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oneclicksearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oneclicksearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS.000\System32\hpC7D1.tmp
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS.000\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS.000\System32\msmsgs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.000\System32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Post-itŪ Software Notes.lnk = C:\Program Files\Post-It Notes\psn.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4F18FFF5-85B9-4378-A1B4-06743830EC70} (WAPUploaderAX Class) - http://www.web-a-photo.com/WebaphotoUploaderXP.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion...ctor/WebAAS.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...514/mcfscan.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS.000\SYSTEM32\ZONELABS\vsmon.exe


THANK YOU.
jaja

BC AdBot (Login to Remove)

 


#2 jaja67893

jaja67893
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:56 AM

Posted 21 June 2005 - 02:16 PM

...sorry - I yapped so much in the above post, I forgot to mention that I *did* run Ad-Aware twice, and both times, it froze after about 80% complete, just like the online anti-virus scans. However, I did not run spybot, as I had un-installed it a while back, and forgot all about it. but I imagine it would freeze too, possibly.

Sorry again for a long post, but I'm just angry, frustrated, and paniced!!

Thanks,
jaja

#3 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:12:56 PM

Posted 22 June 2005 - 04:20 PM

Hello jaja67893 and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Launch Notepad, and copy/paste the text in the quotebox below into the new document. Save it to your desktop as smitfix.reg :

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"NoDispAppearancePage"=-
"Wallpaper"=-
"WallpaperStyle"=-
"NoDispBackgroundPage"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoActiveDesktopChanges"=-

[HKEY_CURRENT_USER\Control Panel\Desktop]
"Wallpaper"=-
"WallpaperStyle"=-

[HKEY_CURRENT_USER\Control Panel\Colors]
"Background"="0 78 152"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run]
"notepad.exe"=-
"notepad2.exe"=-
"winlogon.exe"=-
"paint.exe"=-

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Currentversion\Explorer\Browser Helper Objects\{FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF}]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search]
"SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm"
"CustomizeSearch"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchcust.htm"
"Default_Search_URL"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
"Search Page"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"

[HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main]
"Search Page"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
"Search Bar"="Search Bar"="http://search.msn.com/intl/searchpane/en-au/prov2.htm"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
""="http://home.microsoft.com/access/autosearch.asp?p=%s"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\main]
"Search Page"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
"Search Bar"="http://search.msn.com/spbasic.htm"
"Use Custom Search URL"= dword:00000000

[-HKEY_CLASSES_ROOT\CLSID\{FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF}]

[-HKEY_CLASSES_ROOT\CLSID\VMHomepage]

[-HKEY_CLASSES_ROOT\CLSID\VMHomepage.1]

[-HKEY_CLASSES_ROOT\Interface\{1E1B2878-88FF-11D2-8D96-D7ACAC95951F}]

[-HKEY_CLASSES_ROOT\TypeLib\{1E1B286C-88FF-11D2-8D96-D7ACAC95951F}]

[-HKEY_CLASSES_ROOT\VMHomepage]

[-HKEY_CLASSES_ROOT\VMHomepage.1]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objecta]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\HTTP\Parameters\S]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\HTTP\Parameters\S]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\SharedAccess\Parameters\r]


Close Notepad.

Step #2

Remove installed programs using Add or Remove Programs in the Control Panel:
  • Click Start.
  • Click Control Panel.
  • Double-click Add or Remove Programs.
  • Look in the Currently installed programs box for each program listed below and if it is there:
  • Click on it to select it.
  • Click Change (or Change/Remove) button.
  • If you are prompted to confirm the removal of the program, click Yes.
Security IGuard
Virtual Maid
Search Maid

Download Hoster.zip and unzip it to your desktop. Do not run it yet.

Download DelDomains.zip and unzip it to your desktop. We will use this later on.

Step #3

Download Pocket Killbox and unzip it to your desktop.

Double-click on KillBox.exe to launch the program.
  • Highlight the lines below and press the Ctrl key and the C key at the same time to copy them to the clipboard:
    • C:\wp.exe
      C:\wp.bmp
      C:\bsw.exe
      C:\WINDOWS.000\sites.ini
      C:\WINDOWS.000\popuper.exe
      C:\WINDOWS.000\System32\wldr.dll
      C:\WINDOWS.000\System32\helper.exe
      C:\WINDOWS.000\System32\intmon.exe
      C:\WINDOWS.000\System32\shnlog.exe
      C:\WINDOWS.000\System32\intmonp.exe
      C:\WINDOWS.000\System32\msmsgs.exe
      C:\WINDOWS.000\system32\msole32.exe
      C:\WINDOWS.000\System32\ole32vbs.exe
      C:\WINDOWS.000\System32\hpC7D1.tmp
  • Now go to the Killbox application and click on the File menu and then the Paste from Clipboard menu item. In the Full Path of File to Delete box you should see the first file. If you dropdown that box you should see the rest of them. Make sure that they are all there.
  • Click on the Delete on Reboot option and then click on the red circle with a white 'X' in to to delete the files. Killbox will tell you that all listed files will be deleted on next reboot, click YES. When it asks if you would like to Reboot now, click YES. If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.
You system will reboot now. Reboot into Safe Mode by:

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\Program Files\Search Maid\ <--folder
C:\Program Files\Virtual Maid\ <--folder
C:\Windows\System32\Log Files\ <--folder
C:\Program Files\Security IGuard\ <--folder

Step #5

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oneclicksearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oneclicksearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.oneclicksearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oneclicksearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.oneclicksearches.com/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS.000\System32\hpC7D1.tmp
O4 - HKLM\..\Run: [RegSvr32] C:\WINDOWS.000\System32\msmsgs.exe
O4 - Startup: PowerReg Scheduler.exe
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #6

Start Hoster and click on the Restore Original Hosts button. Now, close Hoster.

Step #7

Locate the deldomains.inf file on your desktop. Right-click on it and choose Install from the popup menu.

Step #8

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #9

Locate smitfix.reg on your Desktop and double-click on it. You will receive a prompt similar to: "Do you wish to merge the information into the registry?". Answer Yes and wait for a message to appear similar to Merged Successfully.

Step #10

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean".

Step #11

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image

#4 jaja67893

jaja67893
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:56 AM

Posted 23 June 2005 - 11:37 AM

Thanks so very very much, OldTimer. I really appreciate this help you have provided. Let me use some emoticons to convey :

This was me before, when the darned 'bleepin' thing was controlling my internet:
:idea: :thumbsup: :flowers: :trumpet:

I did the steps you laid out, and this is me now : :inlove: :cool: :) :bike:

OK, here are some details, as I do have some questions as well :

I had done these steps before, as I had mentioned, from seeing another post regarding this malware. But I suspect the smitfix.reg you gave me and some of the items in the killbox list may be different, because it didn't work last time, but it DID work this time, so I'm glad I posted here!

For some reason, just as before, when I copy that list of C:\ items for the Killbox, the "Paste from Clipboard" function didn't work again...at least not completely. Of the 14, it would only past nine for some reason, the others I had to do manually one by one. Do you know why this would be so??

Everything went smoothly, until I got to use CCleaner you had mentioned. I didn't have that; I had downloaded CleanUp! 4.0 from what the other post had mentioned. I didn't know if you meant the same thing, or of CCleaner is a different program, but I was in safe mode, and so I just ran the CleanUp! that I already had.

I then ran Panda ActiveScan. It showed 37 infected files, 13 disinfected, 2 suspicious from 330143 files scanned. Here's one of my questions: in the end, there was a windows pop-up dialog, that had the heading "Choose Profile" and in the body, had "Profile Name : Outlook" in a drop-down menu. I had no idea what that was for. ??? I closed it.

Then ran the Trend Micro Housecall. Here's another question : the number of files scanned was very different than Panda - why is that?? It showed 6 infected files that were "non-cleanable". I deleted 3 but got scared to delete the other 3, because I had read about false-positives, and didn't want to do something that blows my system !! 2 were Java Bytever.a, which at the time I thought were related Java files, but I just googled it and found out they are indeed a virus of sorts, so I have to find and delete them, right??

The other was TROJ Dialer BU, which was in C:\WINDOWS\SYSTEM\Loader.dll Again, I got scared, coz it was in System folder and a .dll, which I have read if delete the wrong dll, it will mess up the system. Should I delete it??

Here's my HijackThis log now, please let me know if there's any other suspicous things you see. Thanks very much again, OldTimer.

Logfile of HijackThis v1.99.1
Scan saved at 10:28:59 AM, on 6/23/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS.000\System32\smss.exe
C:\WINDOWS.000\system32\winlogon.exe
C:\WINDOWS.000\system32\services.exe
C:\WINDOWS.000\system32\lsass.exe
C:\WINDOWS.000\system32\svchost.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\system32\logonui.exe
C:\WINDOWS.000\system32\spoolsv.exe
C:\WINDOWS.000\Explorer.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS.000\System32\cisvc.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS.000\System32\ctfmon.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
C:\WINDOWS.000\System32\devldr32.exe
C:\WINDOWS.000\System32\svchost.exe
C:\WINDOWS.000\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS.000\system32\rundll32.exe
C:\WINDOWS.000\System32\wuauclt.exe
C:\WINDOWS.000\System32\wuauclt.exe
C:\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [IEXPLORE.EXE] C:\Program Files\Internet Explorer\IEXPLORE.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS.000\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS.000\System32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Post-itŪ Software Notes.lnk = C:\Program Files\Post-It Notes\psn.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4F18FFF5-85B9-4378-A1B4-06743830EC70} (WAPUploaderAX Class) - http://www.web-a-photo.com/WebaphotoUploaderXP.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion...ctor/WebAAS.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...514/mcfscan.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS.000\SYSTEM32\ZONELABS\vsmon.exe



#5 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:12:56 PM

Posted 23 June 2005 - 03:17 PM

Hi jaja67893. Your log is clean. Good job! I'll try and answer your questions first and then we will finish up and reset some settings that we changed and talk about further preventative steps and programs.

-When using Killbox and you copy/paste it reviews the files and filters out any files that are not actually present. We know what files can be present but not all of them are necessrily included with every infection. What Killbox was doing was eliminating the files that were not included on your system. That is Ok.

-It's Ok to use CleanUp! instead of CCleaner. They work a bit differently but basically do the same job. CCleaner does some additional registry cleaning that CleanUp! does not, but CleanUp! goes through all user profiles which CCleaner does not. Both are good products.

-I have no idea what the Profile dialog was when running Panda. I've never heard of that before.

-There is usually a difference when running any anti-virus scanners regarding the number of files scanned (either on-line or installed programs). Each product is built a little differently and that is why we use more than 1 scanner in the fixes. There is no product out there that will pick up every infected file. They each have their strengths and weaknesses and it is always good to have a second opinion.

-If you had any files that were flagged as infected that could not be dealt with by the scanners go ahead and delete them. Many infection place their files in the operating system folders to try and hide them and even try and name them similar to valid files so they are harder to detect. The scanners actually look inside the files to see what is in them and reports back the malicious files they find.

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall and a good antivirus application like the ones you are currently using. It is critical to have both a firewall and antivirus to protect your system and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image

#6 jaja67893

jaja67893
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:11:56 AM

Posted 23 June 2005 - 08:30 PM

THANKS OldTimer!!! THANK YOU, THANK YOU, THANK YOU!!!!!

Man, you guys are great for doing this, for helping people like this. I don't know what else to say other than thanks a bunch.

Thanks for answering the questions as well. I did the rest of the things you mentioned, and installed those programs. Now I just have to get a good AV installed.

Thanks again,
ciao,
jaja
(and not that I don't like you guys now, and don't wanna chat with you's often, but I hope I don't go through this again anytime soon...err, actually EVER!!! :thumbsup: :flowers: )

#7 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:12:56 PM

Posted 24 June 2005 - 09:59 AM

You're very welcome jaja67893. I'm glad that we could help.

I did not add any anti-virus applications to the final speech because you are currently using Panda, which is a good product (but you do need to pay the yearly subscription fees). If you are loooking for a free alternative then here are 3 free ones that are available for personal use (I use Avast myself):Now that your malware issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users