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Vundo Problem!


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2 replies to this topic

#1 Nick K.

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Posted 26 April 2009 - 07:42 PM

Hello,

Thank you very much for any help in removing this idiotic virus from my comp. I am having a lot of problems because of a stupid Vundo virus on my computer. My comp may also have a BHO Trojan, but I'm not certain.

I've scanned my computer so many times with Spybot, Search and Destroy, MalwareBytes, Ad-Aware, AVG 8.5, CCleaner, McAfee, etc.! Those programs got rid of most of the virus. Everytime I've scanned since, they all come back negative for any viruses/spyware, yet I'm still having issues with some programs.

These are the programs that are still acting weird because of Vundo/BHO:

1) Internet Explorer 8 -- It does work, but I can't access Hotmail at all. Also, javascript isn't working. I've uninstalled and re-installed Java to no avail. Also, on the MSN.com front page, the Hotmail box on the left keeps telling me to "enable javascript," but it is.
(Note: Hotmail still works on Firefox -- just not IE8.)

2) AOL Instant Messenger: Opens for one second, then closes. I've uninstalled AIM, re-installed it -- nothing works. Can't use program at all.

3) Windows Media Player: Won't open at all.

4) Windows Vista Sidebar: Doesn't work right; none of the gadgets show up.

5) Windows Defender: Won't open up at startup.

6) Yahoo Instant Messenger: It does work. But when I click on someone to chat with and type something into the chat box, I can't view any text at all. If they IM me, I can't see the text they write.


Please help me. I don't want to reformat my hard drive, but I'm not sure what else to do.

Also, I'm currently using an Acer Aspire 5100 with Windows Vista 32-bit. I'm able to use Vista fine in Normal Mode -- I don't have to use Safe Mode.

Edited by Nick K., 26 April 2009 - 07:51 PM.


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#2 quietman7

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Posted 27 April 2009 - 08:54 AM

If none of the tools you have used thus far are working, that means either malware or another security program is probably interfering with the fix.

Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is hidden piece of malware which has not been detected by your security tools that protects malicious files and registry keys (which have been detected) so they cannot be permanently deleted. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS/HijackThis log for further investigation.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#3 Orange Blossom

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Posted 06 May 2009 - 11:17 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/223339/still-infected-with-vundo-possibly-bho-trojan-too/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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