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Blue Sky Ad Agency - TROUBLE


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4 replies to this topic

#1 snorlax

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Posted 26 April 2009 - 07:32 PM

Hey guys,

I am having quite a bit of trouble with this blue sky ad agency add-on. It has infected my computer and causes a lot of pop-ups. When I try and remove the threat it says I do not have the permission required. I have full control over my PC and I doubled checked this in settings. My PC confirmed I have full control. Have any of you had to deal with this before? What do I need to do to get rid of this. Thanks!

O2 - BHO: blueskyadagency browser enhancer - {243EAE35-2A8C-3E7B-AC5C-3965C7F8E5B4} - C:\Windows\SysWow64\jlhftmkwcoggz.dll

BC AdBot (Login to Remove)

 


#2 quietman7

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Posted 27 April 2009 - 08:55 AM

Welcome to our forums!

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download and scan with Dr.Web CureIt.
Follow these Instructions for scanning with Dr.WebCureIt in "safe mode".
If you cannot boot into safe mode, then perform your scan in normal mode. Please be patient as this scan could take a long time to complete.
-- Post the log in your next reply.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 snorlax

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Posted 28 April 2009 - 04:10 PM

Thanks! the Mr. Web express scan came up with one result. it was incurable so i moved it into the quarantine folder. Then I started a complete system scan and two more threats were found and cured. But my computer rebooted half way through the scan. I was unable to obtain a log. I tried a scan again and my PC rebooted half way through again.

#4 snorlax

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Posted 28 April 2009 - 04:21 PM

Here is the log from Malwarebytes:

Malwarebytes' Anti-Malware 1.36
Database version: 2056
Windows 6.0.6001 Service Pack 1

4/28/2009 2:20:14 PM
mbam-log-2009-04-28 (14-20-14).txt

Scan type: Quick Scan
Objects scanned: 65582
Time elapsed: 5 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 16
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files (x86)\Mozilla Firefox\components\b9073e58-3716-0502-2a93-12bc4e960e8e.dll (Adware.Yoog) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{255c13ae-4bb0-45c3-bae1-ba6c088c43b3} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{8fbb0d9a-1f7b-465b-8292-1593b880e92a} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e67d5bc7-7129-493e-9281-f47bdaface4f} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{2ee92bca-74c4-4d4b-88da-db9f9e3c9f93} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\gdpatjuaxhboh (Adware.AdRotator) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\runit (Adware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\tbsb05288.ietoolbar (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\tbsb05288.ietoolbar.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\tbsb05288.tbsb05288 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\tbsb05288.tbsb05288.3 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\urlsearchhook.toolbarurlsearchhook (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\urlsearchhook.toolbarurlsearchhook.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DPS (Adware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\runit (Adware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{243eae35-2a8c-3e7b-ac5c-3965c7f8e5b4} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{243eae35-2a8c-3e7b-ac5c-3965c7f8e5b4} (Adware.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\xusnuazujcupbzjet (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files (x86)\runit (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\Windows\esuca84481.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\xkuh0258.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\System32\gdpatjuaxhboh.exe (Adware.AdRotator) -> Quarantined and deleted successfully.
C:\Users\Owner\AppData\Local\Temp\cv43C1A.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Users\Owner\AppData\Local\Temp\nsf9712.tmp\InstallOptions.dll (Adware.MilehighAds) -> Quarantined and deleted successfully.
C:\Users\Owner\AppData\Local\Temp\nsf9712.tmp\wansis.dll (Adware.MilehighAds) -> Quarantined and deleted successfully.
C:\Program Files (x86)\runit\config.txt (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files (x86)\runit\runitu_32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files (x86)\runit\runit_32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Mozilla Firefox\components\b9073e58-3716-0502-2a93-12bc4e960e8e.dll (Adware.Yoog) -> Delete on reboot.

#5 quietman7

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Posted 28 April 2009 - 04:54 PM

Rescan again with Malwarebytes Anti-Malware (Quick Scan) in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you cannot boot into safe mode, then perform your scans in normal mode.
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Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
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