Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

PLease help, I think my 9 year old infected my PC!


  • This topic is locked This topic is locked
3 replies to this topic

#1 sandman512

sandman512

  • Members
  • 120 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:16 AM

Posted 26 April 2009 - 07:12 PM

Good evening everyone. My Dell Windows XP, SP3 has been running fine. Tonight, my 9 year old plugged in the USB a generic kiddie camera. Well, the screen turned blue with some sought of error message. I rebooted and now my CPU fan sounds like its ready to take off. My 9 year is hysterical(emotional girl). Please help! Thanks!

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,969 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:16 AM

Posted 27 April 2009 - 08:57 AM

The symptoms you describe could be symptomatic of a variety of things to include hardware/software issues, overheating caused by a failed processor fan, bad memory (RAM), failing or underpowered power supply, CPU overheating, motherboard, video card, faulty or unsigned device drivers, CMOS battery going bad, BIOS and firmware problems, dirty hardware components, programs hanging or unresponsive in the background, and even malware. If the computer is overheating, it usually begins to shutdown/restart on a more regular basis.

When Windows XP detects a problem from which it cannot recover, it displays Stop Error Messages which contain specific information that can help diagnose and resolve the problem detected by the Windows kernel. An error message can be related to a broad number of problems such as driver conflicts, hardware issues, read/write errors, and software malfunctions. In Windows XP, the default setting is for the computer to reboot automatically when a fatal error or crash occurs. You may not see the error code because the computer reboots too fast.

An easier alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message when it happens - this is also known as the Blue Screen Of Death (BSOD). To change the recovery settings and Disable Automatic Rebooting, go to Start > Run and type: sysdm.cpl
Click Ok or just press WINKEY + Pause/Break keys to bring up System Properties.
  • Go to the Advanced tab and under "Startup and Recovery", click on the "Settings" button and go to "System failure".
  • Make sure "Write an event to the system log" is checked and that "Automatically restart" is unchecked.
  • Click "OK" and reboot for the changes to take effect.
Vista users can refer to these instructions: How To Disable the Automatic Restart on System Failure in Windows Vista.

Doing this won't cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with an error code and other information to include file(s) that may be involved which will allow you to better trace your problem. Write down the full error code and the names of any files/drivers listed, then provide that information in your next reply so we can assist you with investigating the cause.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 sandman512

sandman512
  • Topic Starter

  • Members
  • 120 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:16 AM

Posted 27 April 2009 - 09:06 AM

The symptoms you describe could be symptomatic of a variety of things to include hardware/software issues, overheating caused by a failed processor fan, bad memory (RAM), failing or underpowered power supply, CPU overheating, motherboard, video card, faulty or unsigned device drivers, CMOS battery going bad, BIOS and firmware problems, dirty hardware components, programs hanging or unresponsive in the background, and even malware. If the computer is overheating, it usually begins to shutdown/restart on a more regular basis.

When Windows XP detects a problem from which it cannot recover, it displays Stop Error Messages which contain specific information that can help diagnose and resolve the problem detected by the Windows kernel. An error message can be related to a broad number of problems such as driver conflicts, hardware issues, read/write errors, and software malfunctions. In Windows XP, the default setting is for the computer to reboot automatically when a fatal error or crash occurs. You may not see the error code because the computer reboots too fast.

An easier alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message when it happens - this is also known as the Blue Screen Of Death (BSOD). To change the recovery settings and Disable Automatic Rebooting, go to Start > Run and type: sysdm.cpl
Click Ok or just press WINKEY + Pause/Break keys to bring up System Properties.

  • Go to the Advanced tab and under "Startup and Recovery", click on the "Settings" button and go to "System failure".
  • Make sure "Write an event to the system log" is checked and that "Automatically restart" is unchecked.
  • Click "OK" and reboot for the changes to take effect.
Vista users can refer to these instructions: How To Disable the Automatic Restart on System Failure in Windows Vista.

Doing this won't cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with an error code and other information to include file(s) that may be involved which will allow you to better trace your problem. Write down the full error code and the names of any files/drivers listed, then provide that information in your next reply so we can assist you with investigating the cause.

Quietman,

Thanks for the reply. I posted something in the Hi-Jack forum(my daughter was hysterical thinking she broke it) and Boopme has me doing a couple of things. Should I reply here also or keep things under on thread there. Just FYI, when I plugged the "camera" in the Blue Screen with the error message came up. The only thing I can recall is somethin about BIOS. Now the fan sounds like it is about to take off. Everything was running perfectly normal prior to this. Not only do I thank you, but my 9 year old thanks you! The interesting things is upon rebooting the computer boots up, no ERROR message but, FAN is still spinning pretty fast. THANKS!

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 50,969 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:05:16 AM

Posted 27 April 2009 - 09:44 AM

Since you are already receiving help here, please continue in that thread. Do not start new threads or duplicate topics as this causes confusion and makes it more difficult to get the help you need to resolve your issues. Thanks for your cooperation.

This thread is closed. If you have any questions, please PM me or another Moderator.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users