Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with Backdoorbot and/or other malware


  • This topic is locked This topic is locked
12 replies to this topic

#1 Sarie

Sarie

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:30 PM

Posted 25 April 2009 - 10:38 PM

Hi all,

I seem to have been infected with something sneaky - didn't notice anything at all until I was trying to download my new antivirus and suddenly realised I couldn't access any antivirus websites. I downloaded the software to CD on my laptop to install on my desktop (the infected one) and the disc is not recognised at all (others still are so no issues with the device). I did some research and thought I might have conflicker but I tried a variety of online/downloaded scans and all came back negative.

I was able to download some other scanning tools and one found (and supposedly removed) backdoorbot but a later scan with another tool (the name escapes me now) found many other infected files and threats. I've tried to do some system restores but to no avail. Everything is backed up so losing data is not an issue thankfully, I just want to get rid of the sucker! Oh and tried SmitFraudFix but no help...

I have a now expired version of McAfee antivirus which is not doing much good but I assume I should keep it there until I can actually get my new antivirus on?

Thanks for your great instructions to kickstart this process, fingers crossed you can help me and I'll be eternally grateful - your website has been a great source of info so far regardless.

DDS log below.

Cheers,
Sarie


DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 11:23:48.42 on 26/04/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.510.149 [GMT 8:00]

AV: McAfee VirusScan *On-access scanning enabled* (Outdated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEDP.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NETGEAR\WG111T\wlan111t.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.gmail.com/
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptcl.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [EPSON TX100 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatiedp.exe /fu "c:\windows\temp\E_SB0.tmp" /EF "HKCU"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [MskAgentexe] c:\program files\mcafee\msk\MskAgent.exe
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111t\wlan111t.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1240018355093
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R2 McAfee HackerWatch Service;McAfee HackerWatch Service;c:\program files\common files\mcafee\hackerwatch\HWAPI.exe [2007-7-7 540776]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-7-7 353368]
R2 McRedirector;McAfee Redirector Service;c:\progra~1\common~1\mcafee\redirsvc\redirsvc.exe [2007-7-7 256096]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-7-7 144960]
R2 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-7-7 643664]
R3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2007-2-19 17149]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2007-7-7 71496]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2007-7-7 34184]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2007-7-7 170408]
R3 mfesmfk;McAfee Inc.;c:\windows\system32\drivers\mfesmfk.sys [2007-7-7 37480]
S3 mferkdk;McAfee Inc.;c:\windows\system32\drivers\mferkdk.sys [2007-7-7 32008]

=============== Created Last 30 ================

2009-04-26 10:39 268,648 a------- c:\windows\system32\mucltui.dll
2009-04-26 10:32 362,944 a------- c:\windows\system32\drivers\WG11TND5.sys
2009-04-26 10:32 149,392 a------- c:\windows\system32\drivers\ar5523.bin
2009-04-26 10:32 14,467 a------- c:\windows\system32\drivers\netwg11t.inf
2009-04-26 10:32 8,267 a------- c:\windows\system32\drivers\netwg11t.cat
2009-04-26 10:32 <DIR> --d----- c:\program files\NETGEAR
2009-04-26 10:24 <DIR> --d----- c:\windows\system32\nScan
2009-04-26 10:22 <DIR> --d----- c:\windows\system32\en
2009-04-26 10:22 <DIR> --d----- c:\windows\system32\bits
2009-04-26 10:19 <DIR> --d----- c:\windows\EHome
2009-04-26 10:11 <DIR> --d----- c:\windows\LastGood(3)
2009-04-26 10:01 <DIR> --d----- c:\program files\NETGEAR(2)
2009-04-22 19:37 <DIR> --d----- c:\program files\common files\PC Tools
2009-04-22 19:37 <DIR> --d----- c:\program files\Spyware Doctor
2009-04-21 22:10 <DIR> --d----- c:\windows\LastGood(2)
2009-04-21 17:24 <DIR> --d----- c:\program files\dcleaner[1]
2009-04-21 16:04 2,403,354 a------- c:\program files\dcleaner[1].zip
2009-04-21 16:02 <DIR> --d----- c:\docume~1\owner\applic~1\QuickScan
2009-04-21 15:40 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-04-18 20:59 7,344,888 a------- c:\program files\Firefox Setup 3.0.8.exe
2009-04-18 14:49 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-04-18 14:49 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-18 14:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-18 10:21 <DIR> --d----- c:\windows\system32\scripting
2009-04-18 10:21 <DIR> --d----- c:\windows\l2schemas
2009-04-18 10:17 <DIR> --d----- c:\windows\ServicePackFiles
2009-04-18 10:14 <DIR> --d----- c:\windows\network diagnostic
2009-04-18 09:20 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-18 09:20 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-18 09:20 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-18 09:20 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-18 09:20 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-18 09:20 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-18 09:20 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-18 09:20 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-18 09:20 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-04-18 09:05 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-18 09:05 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-04-18 09:05 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-03-30 19:28 10,240 -------- c:\windows\system32\drivers\sffp_mmc.sys
2009-03-30 19:27 290,816 -c------ c:\windows\system32\dllcache\l3codeca.acm
2009-03-30 19:26 1,888,992 -------- c:\windows\system32\ati3duag.dll
2009-03-30 19:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\UDL
2009-03-30 19:20 <DIR> --d----- c:\program files\Epson Software
2009-03-30 19:18 <DIR> --d----- c:\program files\ABBYY FineReader 6.0 Sprint
2009-03-30 19:15 501,912 a------- c:\windows\system32\PICSDK2.dll
2009-03-30 19:14 8,192 a------- c:\windows\system32\E_DCINST.DLL
2009-03-30 19:14 86,528 a------- c:\windows\system32\E_FLBEDP.DLL
2009-03-30 19:14 78,848 a------- c:\windows\system32\E_FD4BEDP.DLL
2009-03-30 19:13 <DIR> --d----- c:\docume~1\alluse~1\applic~1\EPSON
2009-03-30 19:13 71,680 a------- c:\windows\system32\escwiad.dll
2009-03-30 19:13 <DIR> --d----- c:\program files\epson
2009-03-30 19:12 25 a------- c:\windows\CDETX100.ini
2009-03-29 15:39 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-03-29 15:39 2,189,056 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-03-29 15:39 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-03-29 15:39 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-03-29 15:37 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-03-29 15:37 333,952 -c------ c:\windows\system32\dllcache\srv.sys
2009-03-29 15:36 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-03-29 15:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec

==================== Find3M ====================

2009-04-18 10:25 77,423 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-21 22:18 986,112 a------- c:\windows\system32\kernel32(2)(2).dll
2009-03-06 22:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-03 08:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-03 08:18 826,368 a------- c:\windows\system32\wininet(4)(2).dll
2009-02-21 02:09 1,160,192 a------- c:\windows\system32\urlmon(4)(2).dll
2009-02-21 02:09 105,984 a------- c:\windows\system32\url(4)(2).dll
2009-02-21 02:09 78,336 a------- c:\windows\system32\ieencode.dll
2009-02-21 02:09 268,288 a------- c:\windows\system32\iertutil(2)(2).dll
2009-02-09 20:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 20:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 20:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 20:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 19:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 18:20 723,456 a------- c:\windows\system32\lsasrv(2)(2).dll
2009-02-09 18:20 399,360 a------- c:\windows\system32\rpcss(4)(2).dll
2009-02-09 18:20 714,752 a------- c:\windows\system32\ntdll(2)(2).dll
2009-02-09 18:20 616,960 a------- c:\windows\system32\advapi32(2)(2).dll
2009-02-09 18:19 1,846,272 a------- c:\windows\system32\win32k(2)(2).sys
2009-02-07 19:02 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-07 01:14 110,592 a------- c:\windows\system32\services(2)(2).exe
2009-02-06 19:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 19:08 2,189,056 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 18:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-04 04:08 55,808 a------- c:\windows\system32\secur32(4)(2).dll
2009-02-04 03:59 56,832 a------- c:\windows\system32\secur32.dll
2007-12-22 02:48 19,552 ac------ c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT
2007-04-17 03:46 24,192 a------- c:\documents and settings\owner\usbsermptxp.sys
2007-04-17 03:46 22,768 a------- c:\documents and settings\owner\usbsermpt.sys
2007-07-07 15:38 32,768 ac-sh--- c:\windows\temp\cookies\index.dat
2007-07-07 15:38 81,920 ac-sh--- c:\windows\temp\history\history.ie5\index.dat
2007-07-07 15:38 65,536 ac-sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 11:24:33.21 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 Sarie

Sarie
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:30 PM

Posted 28 April 2009 - 08:42 AM

Just an update on the situation:

I managed to get my antivirus installed on the computer and it got rid of a bunch of threats/viruses as well as my old antivirus software. I can now access antivirus websites again and as far as I can tell, all is behaving as it should.

However, there is one file left which is deemed suspicious and could not be removed because it's been archived. The AV has identified the following properties: Filename is 'hosts', the virus name is Trojan.QHosts.ASH and it's in the C:\Windows\system32\drivers\etc\ directory. It's currently in Quarantine but I'm still a bit concerned. As far as I can tell, it will be deleted after 30 days but I have run the DDS again and attached the Attach file in the hope that someone might be able to check it through and let me know if there are any remaining issues.

Cheers!
Sarie

DDS (Ver_09-03-16.01) - NTFSx86 MINIMAL
Run by Owner at 21:06:39.92 on 28/04/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.510.383 [GMT 8:00]

AV: BitDefender Antivirus *On-access scanning enabled* (Updated)
FW: BitDefender Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.gmail.com/
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2009\IEToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [EPSON TX100 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatiedp.exe /fu "c:\windows\temp\E_SB0.tmp" /EF "HKCU"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2009\bdagent.exe"
mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2009\IEShow.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111t\wlan111t.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1240018355093
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

S2 BDVEDISK;BDVEDISK;c:\program files\bitdefender\bitdefender 2009\BDVEDISK.sys [2008-10-6 82696]
S3 Arrakis3;BitDefender Arrakis Server;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\Arrakis3.exe [2009-1-20 172032]
S3 bdfm;BDFM;c:\windows\system32\drivers\bdfm.sys [2008-9-18 111112]
S3 Bdfndisf;BitDefender Firewall NDIS Filter Service;c:\windows\system32\drivers\bdfndisf.sys [2009-2-12 104328]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2007-2-19 17149]

=============== Created Last 30 ================

2009-04-27 18:31 <DIR> --d----- c:\program files\common files\Windows Live
2009-04-27 18:17 <DIR> --d----- c:\windows\system32\XPSViewer
2009-04-27 18:14 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-04-27 18:14 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-04-27 18:14 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-04-27 18:14 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-04-27 18:14 117,760 -------- c:\windows\system32\prntvpt.dll
2009-04-27 18:14 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-04-27 18:14 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-04-27 18:14 <DIR> --d----- C:\e9d97f28383ecbbc0234
2009-04-27 18:07 <DIR> --d----- c:\program files\Microsoft
2009-04-27 18:06 <DIR> --d----- c:\docume~1\owner\applic~1\Windows Desktop Search
2009-04-27 18:05 <DIR> --d----- c:\program files\Windows Desktop Search
2009-04-27 18:05 <DIR> --d----- c:\windows\system32\GroupPolicy
2009-04-27 18:03 192,000 -c------ c:\windows\system32\dllcache\offfilt.dll
2009-04-27 18:03 98,304 -c------ c:\windows\system32\dllcache\nlhtml.dll
2009-04-27 18:03 29,696 -c------ c:\windows\system32\dllcache\mimefilt.dll
2009-04-27 18:01 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-04-27 17:54 <DIR> --d----- c:\windows\system32\LogFiles
2009-04-27 11:53 850 a------- c:\windows\system32\ProductTweaks.xml
2009-04-27 11:53 385 a------- c:\windows\system32\user_gensett.xml
2009-04-27 11:52 121 a------- c:\windows\bdagent.INI
2009-04-27 11:49 570 a------- c:\windows\system32\BDUpdateV1.xml
2009-04-27 10:48 81,984 a------- c:\windows\system32\bdod.bin
2009-04-27 10:46 <DIR> --d----- c:\docume~1\owner\applic~1\BitDefender
2009-04-27 10:45 <DIR> --d----- c:\program files\BitDefender
2009-04-27 10:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\BitDefender
2009-04-27 10:41 <DIR> --d----- c:\program files\common files\BitDefender
2009-04-26 10:39 268,648 a------- c:\windows\system32\mucltui.dll
2009-04-26 10:32 362,944 a------- c:\windows\system32\drivers\WG11TND5.sys
2009-04-26 10:32 149,392 a------- c:\windows\system32\drivers\ar5523.bin
2009-04-26 10:32 14,467 a------- c:\windows\system32\drivers\netwg11t.inf
2009-04-26 10:32 8,267 a------- c:\windows\system32\drivers\netwg11t.cat
2009-04-26 10:32 <DIR> --d----- c:\program files\NETGEAR
2009-04-26 10:24 <DIR> --d----- c:\windows\system32\nScan
2009-04-26 10:22 <DIR> --d----- c:\windows\system32\en
2009-04-26 10:22 <DIR> --d----- c:\windows\system32\bits
2009-04-26 10:19 <DIR> --d----- c:\windows\EHome
2009-04-26 10:11 <DIR> --d----- c:\windows\LastGood(3)
2009-04-26 10:01 <DIR> --d----- c:\program files\NETGEAR(2)
2009-04-22 19:37 <DIR> --d----- c:\program files\common files\PC Tools
2009-04-22 19:37 <DIR> --d----- c:\program files\Spyware Doctor
2009-04-21 22:10 <DIR> --d----- c:\windows\LastGood(2)
2009-04-21 17:24 <DIR> --d----- c:\program files\dcleaner[1]
2009-04-21 16:04 2,403,354 a------- c:\program files\dcleaner[1].zip
2009-04-21 16:02 <DIR> --d----- c:\docume~1\owner\applic~1\QuickScan
2009-04-21 15:40 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-04-18 20:59 7,344,888 a------- c:\program files\Firefox Setup 3.0.8.exe
2009-04-18 14:49 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-04-18 14:49 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-18 14:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-18 10:21 <DIR> --d----- c:\windows\system32\scripting
2009-04-18 10:21 <DIR> --d----- c:\windows\l2schemas
2009-04-18 10:17 <DIR> --d----- c:\windows\ServicePackFiles
2009-04-18 10:14 <DIR> --d----- c:\windows\network diagnostic
2009-04-18 09:20 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-18 09:20 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-18 09:20 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-18 09:20 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-18 09:20 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-18 09:20 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-18 09:20 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-18 09:20 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-18 09:20 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-04-18 09:05 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-18 09:05 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-04-18 09:05 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-03-30 19:28 10,240 -------- c:\windows\system32\drivers\sffp_mmc.sys
2009-03-30 19:27 290,816 -c------ c:\windows\system32\dllcache\l3codeca.acm
2009-03-30 19:26 1,888,992 -------- c:\windows\system32\ati3duag.dll
2009-03-30 19:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\UDL
2009-03-30 19:20 <DIR> --d----- c:\program files\Epson Software
2009-03-30 19:18 <DIR> --d----- c:\program files\ABBYY FineReader 6.0 Sprint
2009-03-30 19:15 501,912 a------- c:\windows\system32\PICSDK2.dll
2009-03-30 19:14 8,192 a------- c:\windows\system32\E_DCINST.DLL
2009-03-30 19:14 86,528 a------- c:\windows\system32\E_FLBEDP.DLL
2009-03-30 19:14 78,848 a------- c:\windows\system32\E_FD4BEDP.DLL
2009-03-30 19:13 <DIR> --d----- c:\docume~1\alluse~1\applic~1\EPSON
2009-03-30 19:13 71,680 a------- c:\windows\system32\escwiad.dll
2009-03-30 19:13 <DIR> --d----- c:\program files\epson
2009-03-30 19:12 25 a------- c:\windows\CDETX100.ini

==================== Find3M ====================

2009-04-18 10:25 77,423 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-21 22:18 986,112 a------- c:\windows\system32\kernel32(2)(2).dll
2009-03-06 22:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-03 08:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-03 08:18 826,368 a------- c:\windows\system32\wininet(4)(2).dll
2009-02-21 02:09 1,160,192 a------- c:\windows\system32\urlmon(4)(2).dll
2009-02-21 02:09 105,984 a------- c:\windows\system32\url(4)(2).dll
2009-02-21 02:09 78,336 a------- c:\windows\system32\ieencode.dll
2009-02-21 02:09 268,288 a------- c:\windows\system32\iertutil(2)(2).dll
2009-02-09 20:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 20:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 20:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 20:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 19:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 18:20 723,456 a------- c:\windows\system32\lsasrv(2)(2).dll
2009-02-09 18:20 399,360 a------- c:\windows\system32\rpcss(4)(2).dll
2009-02-09 18:20 714,752 a------- c:\windows\system32\ntdll(2)(2).dll
2009-02-09 18:20 616,960 a------- c:\windows\system32\advapi32(2)(2).dll
2009-02-09 18:19 1,846,272 a------- c:\windows\system32\win32k(2)(2).sys
2009-02-07 19:02 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-07 01:14 110,592 a------- c:\windows\system32\services(2)(2).exe
2009-02-06 19:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 19:08 2,189,056 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 18:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-04 04:08 55,808 a------- c:\windows\system32\secur32(4)(2).dll
2009-02-04 03:59 56,832 a------- c:\windows\system32\secur32.dll
2007-12-22 02:48 19,552 ac------ c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT
2007-04-17 03:46 24,192 a------- c:\documents and settings\owner\usbsermptxp.sys
2007-04-17 03:46 22,768 a------- c:\documents and settings\owner\usbsermpt.sys
2007-07-07 15:38 32,768 ac-sh--- c:\windows\temp\cookies\index.dat
2007-07-07 15:38 81,920 ac-sh--- c:\windows\temp\history\history.ie5\index.dat
2007-07-07 15:38 65,536 ac-sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 21:07:26.00 ===============

Attached Files



#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Staff Emeritus
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:01:30 AM

Posted 07 May 2009 - 09:22 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 Sarie

Sarie
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:30 PM

Posted 08 May 2009 - 10:10 PM

Hello!

Thanks for your response. Nothing has changed since my last post (the trojan file is still in quarantine) but please find below my new DDS scan log.

Cheers!

Sarah


DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 11:07:57.79 on 09/05/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.510.216 [GMT 8:00]

AV: BitDefender Antivirus *On-access scanning disabled* (Updated)
FW: BitDefender Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEDP.EXE
C:\Program Files\NETGEAR\WG111T\wlan111t.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.gmail.com/
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2009\IEToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [EPSON TX100 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatiedp.exe /fu "c:\windows\temp\E_SB0.tmp" /EF "HKCU"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2009\bdagent.exe"
mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2009\IEShow.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111t\wlan111t.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1240018355093
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

============= SERVICES / DRIVERS ===============

R2 BDVEDISK;BDVEDISK;c:\program files\bitdefender\bitdefender 2009\BDVEDISK.sys [2008-10-6 82696]
R3 bdfm;BDFM;c:\windows\system32\drivers\bdfm.sys [2008-9-18 111112]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;c:\windows\system32\drivers\bdfndisf.sys [2009-2-12 104328]
R3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2007-2-19 17149]
S3 Arrakis3;BitDefender Arrakis Server;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\Arrakis3.exe [2009-1-20 172032]

=============== Created Last 30 ================

2009-04-28 21:25 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-04-27 18:31 <DIR> --d----- c:\program files\common files\Windows Live
2009-04-27 18:17 <DIR> --d----- c:\windows\system32\XPSViewer
2009-04-27 18:14 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-04-27 18:14 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-04-27 18:14 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-04-27 18:14 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-04-27 18:14 117,760 -------- c:\windows\system32\prntvpt.dll
2009-04-27 18:14 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-04-27 18:14 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-04-27 18:14 <DIR> --d----- C:\e9d97f28383ecbbc0234
2009-04-27 18:07 <DIR> --d----- c:\program files\Microsoft
2009-04-27 18:06 <DIR> --d----- c:\docume~1\owner\applic~1\Windows Desktop Search
2009-04-27 18:05 <DIR> --d----- c:\program files\Windows Desktop Search
2009-04-27 18:05 <DIR> --d----- c:\windows\system32\GroupPolicy
2009-04-27 18:03 192,000 -c------ c:\windows\system32\dllcache\offfilt.dll
2009-04-27 18:03 98,304 -c------ c:\windows\system32\dllcache\nlhtml.dll
2009-04-27 18:03 29,696 -c------ c:\windows\system32\dllcache\mimefilt.dll
2009-04-27 18:01 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-04-27 17:54 <DIR> --d----- c:\windows\system32\LogFiles
2009-04-27 11:53 850 a------- c:\windows\system32\ProductTweaks.xml
2009-04-27 11:53 385 a------- c:\windows\system32\user_gensett.xml
2009-04-27 11:52 121 a------- c:\windows\bdagent.INI
2009-04-27 11:49 570 a------- c:\windows\system32\BDUpdateV1.xml
2009-04-27 10:48 81,984 a------- c:\windows\system32\bdod.bin
2009-04-27 10:46 <DIR> --d----- c:\docume~1\owner\applic~1\BitDefender
2009-04-27 10:45 <DIR> --d----- c:\program files\BitDefender
2009-04-27 10:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\BitDefender
2009-04-27 10:41 <DIR> --d----- c:\program files\common files\BitDefender
2009-04-26 10:39 268,648 a------- c:\windows\system32\mucltui.dll
2009-04-26 10:32 362,944 a------- c:\windows\system32\drivers\WG11TND5.sys
2009-04-26 10:32 149,392 a------- c:\windows\system32\drivers\ar5523.bin
2009-04-26 10:32 14,467 a------- c:\windows\system32\drivers\netwg11t.inf
2009-04-26 10:32 8,267 a------- c:\windows\system32\drivers\netwg11t.cat
2009-04-26 10:32 <DIR> --d----- c:\program files\NETGEAR
2009-04-26 10:24 <DIR> --d----- c:\windows\system32\nScan
2009-04-26 10:22 <DIR> --d----- c:\windows\system32\en
2009-04-26 10:22 <DIR> --d----- c:\windows\system32\bits
2009-04-26 10:19 <DIR> --d----- c:\windows\EHome
2009-04-26 10:11 <DIR> --d----- c:\windows\LastGood(3)
2009-04-26 10:01 <DIR> --d----- c:\program files\NETGEAR(2)
2009-04-22 19:37 <DIR> --d----- c:\program files\common files\PC Tools
2009-04-22 19:37 <DIR> --d----- c:\program files\Spyware Doctor
2009-04-21 22:10 <DIR> --d----- c:\windows\LastGood(2)
2009-04-21 17:24 <DIR> --d----- c:\program files\dcleaner[1]
2009-04-21 16:04 2,403,354 a------- c:\program files\dcleaner[1].zip
2009-04-21 16:02 <DIR> --d----- c:\docume~1\owner\applic~1\QuickScan
2009-04-21 15:40 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-04-18 20:59 7,344,888 a------- c:\program files\Firefox Setup 3.0.8.exe
2009-04-18 14:49 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-04-18 14:49 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-18 14:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-18 10:21 <DIR> --d----- c:\windows\system32\scripting
2009-04-18 10:21 <DIR> --d----- c:\windows\l2schemas
2009-04-18 10:17 <DIR> --d----- c:\windows\ServicePackFiles
2009-04-18 10:14 <DIR> --d----- c:\windows\network diagnostic
2009-04-18 09:20 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-18 09:20 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-18 09:20 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-18 09:20 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-18 09:20 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-18 09:20 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-18 09:20 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-18 09:20 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-18 09:20 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-04-18 09:05 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-18 09:05 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-04-18 09:05 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe

==================== Find3M ====================

2009-04-18 10:25 77,423 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-21 22:18 986,112 a------- c:\windows\system32\kernel32(2)(2).dll
2009-03-06 22:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-03 08:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-03 08:18 826,368 a------- c:\windows\system32\wininet(4)(2).dll
2009-02-21 02:09 1,160,192 a------- c:\windows\system32\urlmon(4)(2).dll
2009-02-21 02:09 105,984 a------- c:\windows\system32\url(4)(2).dll
2009-02-21 02:09 78,336 a------- c:\windows\system32\ieencode.dll
2009-02-21 02:09 268,288 a------- c:\windows\system32\iertutil(2)(2).dll
2009-02-09 20:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 20:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 20:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 20:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 19:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 18:20 723,456 a------- c:\windows\system32\lsasrv(2)(2).dll
2009-02-09 18:20 399,360 a------- c:\windows\system32\rpcss(4)(2).dll
2009-02-09 18:20 714,752 a------- c:\windows\system32\ntdll(2)(2).dll
2009-02-09 18:20 616,960 a------- c:\windows\system32\advapi32(2)(2).dll
2009-02-09 18:19 1,846,272 a------- c:\windows\system32\win32k(2)(2).sys
2007-12-22 02:48 19,552 ac------ c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT
2007-04-17 03:46 24,192 a------- c:\documents and settings\owner\usbsermptxp.sys
2007-04-17 03:46 22,768 a------- c:\documents and settings\owner\usbsermpt.sys
2007-07-07 15:38 32,768 ac-sh--- c:\windows\temp\cookies\index.dat
2007-07-07 15:38 81,920 ac-sh--- c:\windows\temp\history\history.ie5\index.dat
2007-07-07 15:38 65,536 ac-sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 11:08:24.96 ===============

Attached Files



#5 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:30 AM

Posted 09 May 2009 - 02:47 PM

Hello.

If that backdoor was indeed active your computer may have been compromised. Now that you backed up everything, it's good idea to format.

Posted ImageBackdoor Threat

IMPORTANT NOTE: Unfortunatly One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#6 Sarie

Sarie
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:30 PM

Posted 10 May 2009 - 08:56 AM

Thanks for your reply. Not the answer I wanted to hear at all but I really appreciate your advice and help.

Fortunately, I have barely used the computer since the anti-virus expired and don't think I have compromised any sensitive information. I will get in touch with my banks regardless and change passwords etc just in case.

I attempted a re-installation of Windows today and then installed my AV software from a memory stick before running a scan. Not good news I'm afraid as the results showed a threat named MemScan:Trojan.Agent.YQ is still lingering, the final status of which was as follows: Infected (no action was possible, file was in an archive) so it is a remaining issue. The threat is located in the following location: C:\Documents and Settings\Owner\My Documents\Owner\My Documents\File Recovery\ActivFileRec.zip=]setup.exe=](CAB Sfx r)=]valid.exe

The scan also said it found the same threat in the same location and successfully deleted it so it's a bit ambiguous.

My computer came with Windows XP Home Edition SP2 installed and with only a reinstallation CD to help in situations like these. Could this be why it hasn't completely wiped everything clean? Might I need to buy a full version of Windows to complete the process properly or is it possible I haven't managed to follow the right process in the reinstallation and I should give it another shot?

Latest DDS below.

Thanks,
Sarah


DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 21:54:15.90 on Sun 10/05/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510.280 [GMT 8:00]

AV: BitDefender Antivirus *On-access scanning enabled* (Updated)
FW: BitDefender Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner.SARAH-5DD9F52EF\Desktop\dds.scr

============== Pseudo HJT Report ===============

TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2009\IEToolbar.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2009\bdagent.exe"
mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2009\IEShow.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1241930311577

============= SERVICES / DRIVERS ===============

R2 BDVEDISK;BDVEDISK;c:\program files\bitdefender\bitdefender 2009\BDVEDISK.sys [2008-10-6 82696]
R3 bdfm;BDFM;c:\windows\system32\drivers\bdfm.sys [2008-9-18 111112]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;c:\windows\system32\drivers\bdfndisf.sys [2009-2-12 104328]
S3 Arrakis3;BitDefender Arrakis Server;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\Arrakis3.exe [2009-1-20 172032]

=============== Created Last 30 ================

2009-05-10 18:29 3,072 a------- c:\windows\system32\drivers\audstub.sys
2009-05-10 18:28 57,472 a------- c:\windows\system32\drivers\redbook.sys
2009-05-10 18:28 74,240 a------- c:\windows\system32\usbui.dll
2009-05-10 18:28 5,504 a------- c:\windows\system32\drivers\intelide.sys
2009-05-10 18:26 <DIR> --d--r-- c:\documents and settings\all users.windows\Documents
2009-05-10 18:24 261 a------- c:\windows\system32\$winnt$.inf
2009-05-10 14:04 <DIR> --d----- c:\windows\system32\CatRoot_bak
2009-05-10 13:23 22,752 a------- c:\windows\system32\spupdsvc.exe
2009-05-10 12:57 121 a------- c:\windows\bdagent.INI
2009-05-10 12:56 31,768 a------- c:\windows\system32\wucltui.dll.mui
2009-05-10 12:56 18,456 a------- c:\windows\system32\wuaueng.dll.mui
2009-05-10 12:56 23,576 a------- c:\windows\system32\wuaucpl.cpl.mui
2009-05-10 12:56 23,576 a------- c:\windows\system32\wuapi.dll.mui
2009-05-10 12:33 <DIR> --ds---- c:\documents and settings\owner.sarah-5dd9f52ef\UserData
2009-05-10 11:35 362,944 a----r-- c:\windows\system32\drivers\WG11TND5.sys
2009-05-10 11:35 149,392 a----r-- c:\windows\system32\drivers\ar5523.bin
2009-05-10 11:29 850 a------- c:\windows\system32\ProductTweaks.xml
2009-05-10 11:29 385 a------- c:\windows\system32\user_gensett.xml
2009-05-10 11:28 81,984 a------- c:\windows\system32\bdod.bin
2009-05-10 11:10 <DIR> --d----- c:\docume~1\owner~1.sar\applic~1\BitDefender
2009-05-10 11:09 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\BitDefender
2009-05-10 11:06 26,496 ac------ c:\windows\system32\dllcache\usbstor.sys
2009-05-10 10:49 <DIR> --d----- c:\documents and settings\Owner.SARAH-5DD9F52EF
2009-05-10 10:48 8,192 a------- c:\windows\REGLOCS.OLD
2009-05-10 10:45 229,439 ac------ c:\windows\system32\dllcache\multibox.dll
2009-05-10 10:44 78,848 ac------ c:\windows\system32\dllcache\dayi.ime
2009-05-10 10:43 23,392 a------- c:\windows\system32\nscompat.tlb
2009-05-10 10:43 16,832 a------- c:\windows\system32\amcompat.tlb
2009-05-10 10:43 316,640 a------- c:\windows\WMSysPr9.prx
2009-05-10 10:42 <DIR> --dsh--- c:\documents and settings\all users.windows\DRM
2009-05-10 10:42 488 a---hr-- c:\windows\system32\WindowsLogon.manifest
2009-05-10 10:42 488 a---hr-- c:\windows\system32\logonui.exe.manifest
2009-05-10 10:42 749 a---hr-- c:\windows\WindowsShell.Manifest
2009-05-10 10:42 749 a---hr-- c:\windows\system32\wuaucpl.cpl.manifest
2009-05-10 10:42 749 a---hr-- c:\windows\system32\sapi.cpl.manifest
2009-05-10 10:42 749 a---hr-- c:\windows\system32\nwc.cpl.manifest
2009-05-10 10:42 749 a---hr-- c:\windows\system32\ncpa.cpl.manifest
2009-05-10 10:42 749 a---hr-- c:\windows\system32\cdplayer.exe.manifest
2009-05-10 10:42 4,399,505 ac------ c:\windows\system32\dllcache\nls302en.lex
2009-05-10 10:40 37 a------- c:\windows\vbaddin.ini
2009-05-10 10:39 273,920 ac------ c:\windows\system32\dllcache\msiprov.dll
2009-04-27 18:31 <DIR> --d----- c:\program files\common files\Windows Live
2009-04-27 18:17 <DIR> --d----- c:\windows\system32\XPSViewer
2009-04-27 18:14 <DIR> --d----- C:\e9d97f28383ecbbc0234
2009-04-27 18:07 <DIR> --d----- c:\program files\Microsoft
2009-04-27 18:05 <DIR> --d----- c:\program files\Windows Desktop Search
2009-04-27 18:05 <DIR> --d----- c:\windows\system32\GroupPolicy
2009-04-27 18:01 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-04-27 17:54 <DIR> --d----- c:\windows\system32\LogFiles
2009-04-27 10:45 <DIR> --d----- c:\program files\BitDefender
2009-04-27 10:41 <DIR> --d----- c:\program files\common files\BitDefender
2009-04-26 10:32 <DIR> --d----- c:\program files\NETGEAR
2009-04-26 10:24 <DIR> --d----- c:\windows\system32\nScan
2009-04-26 10:22 <DIR> --d----- c:\windows\system32\en
2009-04-26 10:22 <DIR> --d----- c:\windows\system32\bits
2009-04-26 10:19 <DIR> --d----- c:\windows\EHome
2009-04-26 10:11 <DIR> --d----- c:\windows\LastGood(3)
2009-04-26 10:01 <DIR> --d----- c:\program files\NETGEAR(2)
2009-04-22 19:37 <DIR> --d----- c:\program files\common files\PC Tools
2009-04-22 19:37 <DIR> --d----- c:\program files\Spyware Doctor
2009-04-21 22:10 <DIR> --d----- c:\windows\LastGood(2)
2009-04-21 17:24 <DIR> --d----- c:\program files\dcleaner[1]
2009-04-21 16:04 2,403,354 a------- c:\program files\dcleaner[1].zip
2009-04-18 20:59 7,344,888 a------- c:\program files\Firefox Setup 3.0.8.exe
2009-04-18 14:49 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-18 10:21 <DIR> --d----- c:\windows\system32\scripting
2009-04-18 10:21 <DIR> --d----- c:\windows\l2schemas
2009-04-18 10:17 <DIR> --d----- c:\windows\ServicePackFiles
2009-04-18 10:14 <DIR> --d----- c:\windows\network diagnostic

==================== Find3M ====================

2009-05-10 11:05 77,423 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-05-10 10:41 21,640 a------- c:\windows\system32\emptyregdb.dat

============= FINISH: 21:55:10.71 ===============

Attached Files



#7 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:30 AM

Posted 10 May 2009 - 05:40 PM

Hello.

I attempted a re-installation of Windows today

That won't work as you need to FORMAT the computer (meaning everything will be gone).

You can backup any data files etc.. but NO executables. Let me know what you decide to do

Reinstall does not do anything but just install the windows components again.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#8 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:30 AM

Posted 15 May 2009 - 07:47 PM

Hello.

Are you still with me?

~Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#9 Sarie

Sarie
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:30 PM

Posted 16 May 2009 - 02:21 AM

Hi,

Sorry for the delay - it's taken some time to do the formatting, wiping (using Active killdisk) and get all the drivers up-to-date. The AV report is not showing any viruses now. Is there anything I should do?

Cheers,
Sarah

#10 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:30 AM

Posted 16 May 2009 - 10:16 AM

Hello.

Nope. Just read some of the information below. It should help. Then, if you have any questions let me know and I'll close this topic.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)...


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#11 Sarie

Sarie
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:30 PM

Posted 18 May 2009 - 03:33 AM

OK, thanks for your help, I have no further questions.

Cheers,
Sarah

#12 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:30 AM

Posted 18 May 2009 - 10:14 AM

You're welcome.

Happy surfing again!

~Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#13 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:30 AM

Posted 18 May 2009 - 10:16 AM

Hello.

Since the problem appears to be resolved, this topic is now Closed. Glad I could help :thumbup2:
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users