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Infected with Gen:Trojan.Heur.7E49283939


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2 replies to this topic

#1 Heidihatesviruses

Heidihatesviruses

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Posted 25 April 2009 - 10:34 PM

I do not know how to get this virus off my computer. The file name is Inchtour.exe - it makes my disc drive open on it's own, and has taken over my Bit Defender account. It will not even start my Bit Defender program unless I go into the settings and specifically watch the antivirus settings section. There is no specific message that I receive from the Bit Defender program but it tells me that I have 3 viruses that cannot be removed.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Heidi Cote at 23:01:23.35 on 25/04/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.2.1033.18.3006.1817 [GMT -4:00]

AV: Bitdefender Antivirus *On-access scanning enabled* (Updated)
FW: Bitdefender Firewall *enabled*

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\DigitalPersona\Bin\DpHostW.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Windows\System32\svchost.exe -kbdx
C:\Windows\system32\rundll32.exe
C:\Program Files\DigitalPersona\Bin\DpAgent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\BitDefender\BitDefender 2008\seccenter.exe
C:\Windows\system32\DllHost.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Heidi Cote\Desktop\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=81&bd=Pavilion&pf=laptop
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2008\IEToolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [<NO NAME>]
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2008\bdagent.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [amd_dc_opt] c:\program files\amd\dual-core optimizer\amd_dc_opt.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
mPolicies-explorer: NoResolveTrack = 1 (0x1)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {26B8FAB6-50A6-4540-BE4B-B2E82E0249D4} = 67.58.192.10 67.58.192.11
LSA: Notification Packages = scecli DPPWDFLT

============= SERVICES / DRIVERS ===============

R2 {FE4C91E7-22C2-4D0C-9F6B-82F1B7742054};Power Control [2009/03/17 16:24:45];c:\program files\cyberlink\powerdvd8\000.fcl [2009-1-20 87536]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;c:\windows\system32\drivers\bdfndisf.sys [2007-7-30 86792]
S3 HP1319EWS;HP1319EWS;c:\windows\system32\drivers\HP1319EWS.SYS [2008-8-28 10752]
S3 HP1319FX;HP1319FX;c:\windows\system32\drivers\HP1319FAX.SYS [2008-8-28 11264]

=============== Created Last 30 ================

2009-04-25 21:31 <DIR> --d----- C:\VundoFix Backups
2009-04-19 08:10 562,176 a------- c:\windows\system32\msdtcprx.dll
2009-04-01 21:14 <DIR> --d----- c:\users\heidi cote\Tracing
2009-04-01 21:12 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-04-01 21:06 <DIR> --d----- c:\program files\common files\Windows Live

==================== Find3M ====================

2009-04-25 23:01 81,984 a------- c:\windows\system32\bdod.bin
2009-04-25 22:12 670,940 a------- c:\windows\system32\perfh00C.dat
2009-04-25 22:12 126,138 a------- c:\windows\system32\perfc00C.dat
2009-04-25 22:07 28,314 a------- c:\programdata\nvModes.dat
2009-04-25 22:07 28,314 a------- c:\progra~2\nvModes.dat
2009-03-17 16:37 306,432 a------- c:\windows\system32\TuneUpDefragService.exe
2009-03-17 16:21 29,480 a------- c:\windows\system32\msxml3a.dll
2009-03-17 13:50 51,200 a------- c:\windows\inf\infpub.dat
2009-03-17 13:50 143,360 a------- c:\windows\inf\infstrng.dat
2009-03-17 13:50 86,016 a------- c:\windows\inf\infstor.dat
2009-03-17 12:22 319,456 a------- c:\windows\DIFxAPI.dll
2009-03-17 12:21 315,392 a------- c:\windows\HideWin.exe
2009-03-16 23:38 40,960 a------- c:\windows\apppatch\apihex86.dll
2009-03-16 23:38 13,824 a------- c:\windows\system32\apilogen.dll
2009-03-16 23:38 24,064 a------- c:\windows\system32\amxread.dll
2009-03-03 00:46 3,599,328 a------- c:\windows\system32\ntkrnlpa.exe
2009-03-03 00:46 3,547,632 a------- c:\windows\system32\ntoskrnl.exe
2009-03-03 00:40 827,392 a------- c:\windows\system32\wininet.dll
2009-03-03 00:39 183,296 a------- c:\windows\system32\sdohlp.dll
2009-03-03 00:39 551,424 a------- c:\windows\system32\rpcss.dll
2009-03-03 00:39 26,112 a------- c:\windows\system32\printfilterpipelineprxy.dll
2009-03-03 00:37 78,336 a------- c:\windows\system32\ieencode.dll
2009-03-03 00:37 98,304 a------- c:\windows\system32\iasrecst.dll
2009-03-03 00:37 54,784 a------- c:\windows\system32\iasads.dll
2009-03-03 00:37 44,032 a------- c:\windows\system32\iasdatastore.dll
2009-03-02 23:04 666,624 a------- c:\windows\system32\printfilterpipelinesvc.exe
2009-03-02 22:38 17,408 a------- c:\windows\system32\iashost.exe
2009-03-02 22:28 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-02-13 04:49 72,704 a------- c:\windows\system32\secur32.dll
2009-02-13 04:49 1,255,936 a------- c:\windows\system32\lsasrv.dll
2009-02-09 16:13 77,824 a------- c:\windows\system32\xcomm.dll
2009-02-08 23:10 2,033,152 a------- c:\windows\system32\win32k.sys
2009-02-06 18:52 49,504 a------- c:\windows\system32\sirenacm.dll
2009-02-06 08:36 27,810 a------- c:\users\heidic~1\appdata\roaming\nvModes.dat
2008-11-30 01:50 2,274 a------- c:\users\heidic~1\appdata\roaming\SAS7_000.DAT
2008-11-13 11:38 528 a------- c:\users\heidic~1\appdata\roaming\wklnhst.dat
2008-10-10 22:28 665,600 a------- c:\windows\inf\drvindex.dat
2008-03-10 11:44 340,236 a------- c:\windows\inf\perflib\040c\perfi.dat
2008-03-10 11:44 340,236 a------- c:\windows\inf\perflib\040c\perfh.dat
2008-03-10 11:44 37,390 a------- c:\windows\inf\perflib\040c\perfd.dat
2008-03-10 11:44 37,390 a------- c:\windows\inf\perflib\040c\perfc.dat
2008-01-20 22:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 23:01:58.24 ===============

Attached Files



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#2 SifuMike

SifuMike

    malware expert


  • Staff Emeritus
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Posted 03 May 2009 - 12:27 AM

Hello Heidihatesviruses,

Please disable any running anti-virus program before running Kaspersky Online Scanner.
If you are unsure how to do this, see this topic: http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Close any open browsers

Please do a scan with Kaspersky Online Scanner

You can refer to this animation by sundavis.


Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer.
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • In the drop down box labeled Files of type change the type to Text file.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
This scanner will only scan. It does not remove any malware it finds.

**************

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Java SE Runtime Environment (JRE) 6 Update 13.
  • Click the "Download" button to the right.
  • At the Select Platform and Language for your download drop down box
    Select Windows and Mult-Language
  • Check the box that says: "Accept License Agreement" then press Continue ( Selecting Windows will give you the 32 bit version. )
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language jre-6u13-windows-i586-p.exe and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    Examples of older versions in Add or Remove Programs:
    Java™ 6 Update 11
    Java™ 6 Update 2
    Java 2 Runtime Environment, SE v1.4.2
    J2SE Runtime Environment 5.0
    J2SE Runtime Environment 5.0 Update 6
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u13-windows-i586-p.exe to install the newest version.
**************

Please download Malwarebytes' Anti-Malware from one of these places:
http://download.cnet.com/Malwarebytes-Anti...&tag=button
http://www.majorgeeks.com/Malwarebytes_Ant...ware_d5756.html
http://www.besttechie.net/mbam/mbam-setup.exe

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Edited by SifuMike, 03 May 2009 - 12:31 AM.
typo

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please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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#3 SifuMike

SifuMike

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Posted 22 May 2009 - 05:53 PM

Due to inactivity, this thread will now be closed.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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