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Trojan Spy.HTML.smitfraud.c


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7 replies to this topic

#1 Iceman244

Iceman244

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Posted 21 June 2005 - 10:03 AM

somehow my PC has become infected and i have not got a clue how to get rid of it.

I have got a constant security message on my screen which i can not get rid of.

The message is as follows in full.

A fatal error occured in IE at 0028:c0011E36 in VXD VMM 01> + 00010E36

Error was caused by Trojan Spy .HTML.Smitfraud.C

Can somebody please help me with this as i have not got a clue how to get rid of it and it is driving me mad.

Also i dont know how dangerous it is.

I will say now that i an no PC expert and my CD Rom drive is broken in case i need to use that.

Thanks in advance.

Iceman

PS

I am seriously not that brilliant technically on PC's so if you suggest something can you talk me through it like how to boot up in safe mode.

Thanks a lot Hijackthis log pasted below

Logfile of HijackThis v1.99.1
Scan saved at 15:49:04, on 21/06/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2919.6304)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\PROGRAM FILES\KERIO\PERSONAL FIREWALL 4\KPF4SS.EXE
C:\WINDOWS\D3RC32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PQSC\PROGRAM\CPCTRAY.EXE
C:\PROGRAM FILES\KERIO\PERSONAL FIREWALL 4\KPF4GUI.EXE
C:\WINDOWS\SYSTEM\E_S10IC2.EXE
C:\PROGRAM FILES\THOMSON\SPEEDTOUCH USB\DRAGDIAG.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\IGFXTRAY.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\ADDVE32.EXE
C:\PROGRAM FILES\ERROR NUKER\BIN\ERRORNUKER.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\ALURIA SOFTWARE\ASE\ASE SCHEDULER.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\AXAWARE\SPAM BULLY 3 FOR OE\LAUNCHER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\GIANT COMPANY SOFTWARE\GIANT ANTISPYWARE\GCASDTSERV.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.freeserve.com/
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: Class - {7E678766-5C45-3E67-EFD2-B3449A8C2A69} - C:\WINDOWS\WINOC.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_3.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SecondChance] C:\PQSC\PROGRAM\CPCTRAY.EXE
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C44 Series" /O7 "EPUSB1:" /M "Stylus C44"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ADDVE32.EXE] C:\WINDOWS\SYSTEM\ADDVE32.EXE
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [PavProc] C:\Program Files\Common Files\Panda Software\PavShld\PavPrS9x.exe
O4 - HKLM\..\RunServices: [KPF4] c:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O4 - HKLM\..\RunServices: [D3RC32.EXE] C:\WINDOWS\D3RC32.EXE /s
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O4 - HKCU\..\Run: [SpamBully 3 for Outlook Express] "C:\PROGRAM FILES\AXAWARE\SPAM BULLY 3 FOR OE\SB3OE.EXE" install
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\WANADOO\WSBAR\WSBAR.DLL/VSearch.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://courses.learndirect.co.uk/providers...yer/awswaxf.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...448/mcfscan.cab
O16 - DPF: ChatSpace Full Java Client 2.1.0.112 - http://conf001.learndirect.co.uk:8563/Java/cs4fs0112.cab
O16 - DPF: ChatSpace Full Java Client 3.1.0.248 - http://chat-a1.wanadoo.co.uk/Java/cfs31248.cab
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} - http://www.errornuker.com/products/errn200...erInstaller.exe

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#2 OldTimer

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Posted 22 June 2005 - 01:35 PM

Hello Iceman244 and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download Cwshredder.exe and save it to a folder of its own. Start the program and click on the Check for Update button. If an update is available then download and install it. Close the program (do not run it yet).

Download CCleaner and install it but do not run it yet.

Step #2

Restart in Safe Mode
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system\gardz.dll/sp.html#83556
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {7E678766-5C45-3E67-EFD2-B3449A8C2A69} - C:\WINDOWS\WINOC.DLL
O4 - HKLM\..\Run: [ADDVE32.EXE] C:\WINDOWS\SYSTEM\ADDVE32.EXE
O4 - HKLM\..\RunServices: [D3RC32.EXE] C:\WINDOWS\D3RC32.EXE /s
O4 - Startup: ASE Scheduler.lnk = C:\Program Files\Aluria Software\ASE\ASE Scheduler.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Open My Computer.
  • Select the View menu and click Folder Options.
  • Select the View tab.
  • In the Hidden files section select Show all files.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\system\gardz.dll
C:\WINDOWS\SYSTEM\ADDVE32.EXE
C:\WINDOWS\WINOC.DLL
C:\WINDOWS\D3RC32.EXE
C:\Program Files\Aluria Software\ <--folder

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Run CWShredder
  • Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".
Step #7

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean".

Step #8

AdAware SE v1.06

Download, install, update, configure and run a scan with Ad-aware SE v1.06:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Save the log file when it asks and then click ‘Finish’
  • REBOOT to complete the removal of what Ad-Aware SE found.
Step #9

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 Iceman244

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Posted 23 June 2005 - 10:24 AM

Hi Old Timer

Thank you for the reply.

I am currently carrying out the tasks you stated.

I tried to run the online virus scans like you said.

But Trend Micro Housecall would not run.

I am running BitDefender at present but it has been running for 2 hours already and is not even halfway through.

Could you tell me if that is right.

Also will it fix the problems at the end ?

It wont say you have to purchase full version etc to clean your machine will it.

Thanks once again in advance.

Iceman

#4 OldTimer

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Posted 23 June 2005 - 02:48 PM

Hey Iceman244. The online scans can take alot of time depending on the size of the hard drive and the number of files on it. If you selcted the option to automatically clean what it finds then yes, it will either clean or delete the files.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#5 Iceman244

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Posted 23 June 2005 - 05:41 PM

Hi OT

Well i have carried out everything you told me to do and have pasted my new HijackThis log below.

No real problems carrying out what you said apart from my impatience and knowledge.

Thanks again a nd speak to you soon.

Iceman.


Logfile of HijackThis v1.99.1
Scan saved at 23:34:36, on 23/06/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2919.6304)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\PROGRAM FILES\KERIO\PERSONAL FIREWALL 4\KPF4SS.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\KERIO\PERSONAL FIREWALL 4\KPF4GUI.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PQSC\PROGRAM\CPCTRAY.EXE
C:\WINDOWS\SYSTEM\E_S10IC2.EXE
C:\PROGRAM FILES\THOMSON\SPEEDTOUCH USB\DRAGDIAG.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\GIANT COMPANY SOFTWARE\GIANT ANTISPYWARE\GCASSERV.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\IGFXTRAY.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\ERROR NUKER\BIN\ERRORNUKER.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\AXAWARE\SPAM BULLY 3 FOR OE\LAUNCHER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\GIANT COMPANY SOFTWARE\GIANT ANTISPYWARE\GCASDTSERV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.freeserve.com/
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_3.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SecondChance] C:\PQSC\PROGRAM\CPCTRAY.EXE
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P23 "EPSON Stylus C44 Series" /O7 "EPUSB1:" /M "Stylus C44"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [PavProc] C:\Program Files\Common Files\Panda Software\PavShld\PavPrS9x.exe
O4 - HKLM\..\RunServices: [KPF4] c:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O4 - HKCU\..\Run: [SpamBully 3 for Outlook Express] "C:\PROGRAM FILES\AXAWARE\SPAM BULLY 3 FOR OE\SB3OE.EXE" install
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\WANADOO\WSBAR\WSBAR.DLL/VSearch.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\TOOLS\IESDPB.DLL
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - http://courses.learndirect.co.uk/providers...yer/awswaxf.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...448/mcfscan.cab
O16 - DPF: ChatSpace Full Java Client 2.1.0.112 - http://conf001.learndirect.co.uk:8563/Java/cs4fs0112.cab
O16 - DPF: ChatSpace Full Java Client 3.1.0.248 - http://chat-a1.wanadoo.co.uk/Java/cfs31248.cab
O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} - http://www.errornuker.com/products/errn200...erInstaller.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab

#6 OldTimer

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Posted 24 June 2005 - 09:32 AM

Hi Iceman244. Your log is clean. Good job! How are things running? Any further problems?

The only other thing I would suggest that I see is that it appears that there are still bits and prieces of McAfee installed and starting up during bootup and you are using AVG for an anti-virus. If you are going to keep AVG then I would completely uninstall the McAfee to free up the resources since it does not appear to be active in memory anymore anyway. Otherwise, if you want to keep the McAfee you should do a reinstall to get it working properly again and then remove AVG. Having 2 anti-virus applications running at the same time can cause file-access issues and cause the 2 programs to freeze up the machine.

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.
  • Open My Computer.
  • Select the View menu and click Folder Options.
  • Select the View tab.
  • In the Hidden files section unselect Show all files.
  • Click OK.
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall and a good antivirus application like the ones you are currently using. It is critical to have both a firewall and antivirus to protect your system and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#7 Iceman244

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Posted 25 June 2005 - 06:01 AM

Hi OT

Thank you very much for your help it is much appreciated.

I just have a couple of questions if you dont mind.

Would you be so kind as to post me a list of all the protection you think i should have on my PC and other programs etc.

As i have downloaded so many free programs i honestly dont know what is bleep and what is not.

The original anti virus installed on my PC was Trend PC cillin 98. But i do not know if this is any good or not.

Are free anti virus programs good enough or should i purchase something.

You mentioned a firewall to be honest i dont know what firewall i have got and if it is any good.

Last thing is how did this Trojan get into my PC and why didnt my anti virus detect or stop it,and spy bot etc would not remove it.

was it dangerous.

Thank you once again for you help and time.


Iceman

#8 OldTimer

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Posted 25 June 2005 - 02:12 PM

You're very welcome Iceman. I'm glad that we could help.

1- The programs that we recommend are listed in my last post. SpywareBlaster, SpywareGuard and IESPY-AD will help protect against many infections from getting on your system to begin with. Doing weekly scans with AdAware and Spybot Search&Destroy will help to detect things which have slipped through and gotten onto your system. And regularly visit the Microsoft Update site to keep your operating system up to date with the latest patches.

2- You are currently running the AVG Anti-Virus program for virus protection. That is a good program and keeping it updated is very important. New viruses come out daily and AVG should be updated at a minimum of once a week to keep it up to date with all the new information. The AVG free verison is a very good product (I use it myself on some of my machines).

3- You are also currently running a firewall named Kerios. That is also a free product and a very good one (I also use Kerios on some of my machines).

4- I do see McAfee installed and I would recommend uninstalling it. It is also an anti-virus program but you need to pay for a subscription every year to keep it updated. Most people do not do this and so if you have not been paying for a subscription it is outdated and basically worthless to you. Also, running 2 anti-virus programs can cause problems on your computer because they will fight against each other.

5- I cannot say how this particular infection got onto your computer but the most common ways are by either visiting an infected website or clicking on a popup window which starts a process of installing infected files on your computer. The second most popular way to become infected is through email. We all receive a great number of spam emails every day and some of them can have infections in them that will install infected files on your computer. A good rule of thumb is to never open email from someone you don't know and are not expecting email from and never open any attachments even from people you do know unless you have been told that they are sending them and you are expecting them. Many viruses can use your email to send out messages from you to people in your email address book with infected attachments that will infect the people you know (and vice-versa).

6- And lastly, viruses and infections change (or 'mutate' as we like to say) so quickly that many anti-virus applications simply cannot keep up with all of the changes. That is why it is important to keep your anti-virus program up to date. But even by doing that, there are some of these infections that will not be noticed by your anti-virus application and could get through anyway without being detected. Safe surfing habits and safe emails habits are still very important. Don't go to sites you are not sure of and do not open email from people you don't know anything about. Unfortunately, that is the internet world we live in today.

Now that your malware issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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