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Printer disappears


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8 replies to this topic

#1 samoyed

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Posted 25 April 2009 - 05:56 AM

Hi,

I am using Windows XP SP3. I have been using my old Canon Printer S100SP without any problem until today.

My Notebook will not detect the Printer.
I check under Control Pannel, Printer & Faxes, my Cannon Printer does not appear.
I check Printe Port under Device Manager and everything seem to be in order. Driver is ok.

Can sonmeone kindly advise.

Thanks.

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#2 hamluis

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Posted 25 April 2009 - 10:56 AM

If uninstalling and reinstalling the printer...does not overcome your situation...I'd probably conclude that the printer is dead.

Have you tested it on a different system?

Is it USB? If so, have you tried a different USB port on your system?

Louis

#3 garmanma

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Posted 25 April 2009 - 04:04 PM

In addition to Louis suggestion, try a different USB cable
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#4 samoyed

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Posted 25 April 2009 - 07:40 PM

Hi hamluis & garmanma,

I had tried a different USB port and printer cable. But my notebook still does not detect the Printer.
It doesn't show up on Control Panel, Printer & Faxes. How do I uninstall and re-install the printer?

However my printer responded to my other notebook and printed fine.

#5 hamluis

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Posted 25 April 2009 - 08:41 PM

To uninstall...go to Control Panel/Printers & Faxes...and simply delete it. You may also have to delete appropriate programs via Add/Remove Programs that were installed with the device.

To reinstall...simply reinstall the accompanying software which came with the printer.

Louis

#6 samoyed

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Posted 25 April 2009 - 10:17 PM

To uninstall...go to Control Panel/Printers & Faxes...and simply delete it. You may also have to delete appropriate programs via Add/Remove Programs that were installed with the device.

To reinstall...simply reinstall the accompanying software which came with the printer.

Louis


Hi hamluis,
it does not show up on Control Panel/Printers & Faxes at all.
When I click Add Printer. I immediately get a message "Operation cannot be completed".

#7 hamluis

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Posted 25 April 2009 - 10:26 PM

OK, sorry...I can be dense much of the time :thumbsup:.

I would go to services...and see if the Print Spooler service is running. It should reflect a status of Started, with startup type Automatic. If it's not started, see if you can do so by clicking the appropriate button at the upper left of the screen.

You might also want to remove old drivers which may be interfering, How to uninstall hidden devices, drivers, and services - Tech-Recipes.com - http://www.tech-recipes.com/windows_instal...on_tips504.html

Louis

#8 samoyed

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Posted 26 April 2009 - 12:02 AM

Hi hamluis,

Found the problem.
Apparently Print Spooler was set to Manual. I set it back to Automatic and Started it. Now it is working fine!

Thank You.

Edited by samoyed, 26 April 2009 - 01:17 AM.


#9 hamluis

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Posted 26 April 2009 - 10:59 AM

Lucky guess :thumbsup:, happy computing :huh:.

Louis




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