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limited or no connectivity?!? plz help!

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2 replies to this topic

#1 moustakes


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Posted 24 April 2009 - 09:57 PM

Hi everyone!
So last friday my computer randomly stopped being able to access the internet after an unsuccessful installation of "Webroot Antivirus" (i got the b.s.o.d. when it got to 99%...). Everytime i try to connect to a network (this has happened both with my dad's wireless router and the one at my mother's house) it always comes up: Limited or no connectivity. it is very frustrating! i can't access the internet at all: not wireless nor wired. here are the results from my "ipconfig/all":

Windows ip configuration

Host name.......:PERSONAL
primary dns suffix.....: [blank]
node type.......: unknown
ip routing enabled......: yes
WINS Proxy enabled...: yes

ethernet adapter local area connection 2:

media state........: Media disconnected
description........: Broadcom 570x Gigabit Integrated Controller
physical address......: 00-10-C6-57-20-05

Ethernet adapter Bluetooth Network Connection:

Media State....: Disconnected
Description....: Bluetooth Device <Personal Area Network>
Phys. Address....: 00-10-C6-57-20-05

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix...: [blank]
Description.....: Intel® PRO/Wireless LAN 2100 3A Mini PCI Adapter
Phys. Address....: 00-0C-F1-51-82-14
Dhcp Enabled........: Yes
Autoconfiguration Enabled....: Yes
Autoconfiguration IP Address...:
Subnet Mask....:
IP Address....: ?
Default Gateway....: [blank]
DNS Servers....: ?, ?, ?

Tunnel Adapter Teredo Tunneling Pseudo-Interface:

connection-specific DNS Suffix...: [blank]
Description...: Teredo Tunneling Psuedo-Interface
Phys. Address...: FF-FF-FF-FF-FF-FF-FF-FF
Dhcp enabled...: No
ip address....: ?
Default gateway....: [blank]
NetBIOS over Tcpip....: Disabled.

Thanks for the help! i hope i provided enough. oh, here is the config of a computer at my dad's that has the internet working wirelessly from the same router:
Address Type: Assigned by DCHP
Phys. Address: 00-11-D8-9B-C9-12
ip address:
subnet mask:
def. gateway:
dhcp server:
dns servers:,,

~please help me! Assigning static ip addresses, gateway, dns, etc. didnt work, either!!!!!!

p.s. the network i am connecting to is "open" and has connected many times in the past.

ALSO: I have tried a WinSockFix before and it did not work.
i removed the webroot, but it was just by deleting it to the recycling bin. there was no option to uninstall and it was not there on the Add/Remove page. also i cannot system restore because i had a virus alureon.gen!C and i had gotten rid of it, but i guess it got rid of all of my restore points.

i read the tutorial and have installed the software (LSP-Fix) , but i am still unsure what i should remove and i really dont want to remove the wrong thing.
these are my options:
~Should i remove any of those?

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#2 OldPhil



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Posted 25 April 2009 - 08:24 AM

IMO you need to get rid of the remnants of the virus program, I just Googled "uninstall webroot anitvirus" and came up with a fair bit of info. You should find some help doing so.


Honesty & Integrity Above All!

#3 bama_fan


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Posted 06 May 2009 - 03:47 PM

is this still an issue?
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