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Clean? Maybe. A bit broken? At least.

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#1 jplundri


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Posted 24 April 2009 - 01:24 PM

Running WinXP Pro SP3.

I was hit by something (actually several somethings) last weekend. Kept getting buffer overflow error reports from MacAfee Security Center when I started up WinXP, which resulted in Windows shutting down. I booted into Safe Mode and ran Spy Sweeper (which only found a few suspicious cookies), then MacAfee Virus Scan, which crashed. Ran Malwarebytes Anti-Malware, which found and removed about a dozen trojans. Ran it again after booting into Safe Mode again, just to make sure and found nothing.

Now the computer runs funny. Still getting buffer overflow error messages from MacAfee when I start Windows (message always comes up twice while starting services.exe), and not only will MacAfee still not scan, the GUI acts weird when I first open the Security Center. USB flash drives don't show up in My Computer with the other drives when I plug them in (although I get that "plunk" sound as usual, and the drive does show up under the Hardware Manager). Nero can't burn discs (I tried creating an XP SP3 Slipstream disc at one point). Not every time, but the odd link from Google takes me to some bizarre site that asks me what kind of cow is on the screen (!).

But I'm a grad student with tons of work to get done this week, so I soldier on anyway. Today I got fed up and ran Malwarebytes again, which found another batch of trojans. Cleaned them off but still have the same problems.

L'il help?

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#2 garmanma


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Posted 25 April 2009 - 07:06 PM

Update mbam and run a FULL scan
Please post the results

Then run

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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#3 jplundri

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Posted 03 May 2009 - 12:15 AM

I apologize -- I never got an email notifying me there had been a reply.

Thank you so much for trying to help, but actually I think I'm OK now. After I seemingly didn't get any sort of reply to either this thread or another one, I just took an entire day and worked on it until I'm pretty sure I ferreted out every last bug. It seemed like only the Google redirect was still a problem, but that apparently only affected Firefox, and an uninstall/re-install seems to have fixed that too. For the last couple of days every scan I run comes up negative (and if nothing else, I've learned a LOT and found a handful of new-to-me anti-virus and anti-malware apps that appear to work a whole lot better than the ones I used to use, so there's that).

If anything seems to resurface, no doubt I'll be back, but for now I'm sure there are others who need the help more than I do.

Thank you again, sincerely.

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