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Can't update antivirus software


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#1 Mikey L

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Posted 24 April 2009 - 11:45 AM

Good day all,
Recently I had trouble with my computer (Windows XP Media Center Edition) in that it had slowed down, my CA Internet Security Suite would give errors when downloading the updates, I had some browser re-directs and both Firefox and IE would close after about 5 minutes of browsing.

I have run SuperAntiSpyware, Spybot Search and Destroy, Malbytes' Anti-Malware and Lavasoft's Ad-Aware and corrected some problems those programs found. I had deleted my CA Internet Security Suite and replaced it with Avira Antivir and it too has the same problem downloading its updates. I have since run all of the 5 above programs cleanly and they find no objects when they run.

In addition to Avira Antivir not being able to get its updates, I now get 3 or 4 of the Windows data execution protection pop-up screens once I reboot that state;

Name: Generic Host Process for Win32 services
Publisher: Microsoft


Any help is greatly appreciated here. I have a Hijackthis log but don't really know how to interpret the results. Thanks in advance for any advice.

Mike

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#2 hamluis

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Posted 24 April 2009 - 12:41 PM

Hi :thumbsup:.

I suggest a trip to BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

The symptoms that you mention...seem to justify the above move, IMO.

Louis

#3 Mikey L

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Posted 24 April 2009 - 12:46 PM

Thanks, I made the move. Hopefully that forum is better suited to my needs.

#4 hamluis

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Posted 24 April 2009 - 01:16 PM

Thanks for being courteous :thumbsup:.

If they give you a clean bill of health and you still have issues...we are open 24/7.

Louis




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