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At least one virus showing as Win32/Heur


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2 replies to this topic

#1 Video Underground

Video Underground

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  • Local time:05:59 PM

Posted 24 April 2009 - 10:22 AM

I realized there was a problem when I got to work and noticed that Norton was popping all sorts of messages about blocking e-mail/returned and rejected e-mail. The e-mail in question was clearly the high-class spam we all have come to know and love. Symantec was also popping messages in the system tray by the hundreds. 5 hours and a sweep with Trojan Remover, Malwarebytes and AVG, I just have a few stubborn remaining issues. AVG keeps giving me a Threat Detected message about the "Win32/Heur" thing (screenshot attached). I'll admit to having no idea what that is. I ran HijackThis, but am not competent enough to make sense of the results. Thanks for any assistance you can give.

Lauren


DDS log:

DDS (Ver_09-03-16.01) - NTFSx86
Run by Evonne at 11:03:22.62 on Fri 04/24/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.300 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
AV: Norton Internet Security *On-access scanning enabled* (Updated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Common Files\Symantec Shared\NPC\2.0\HSLoader.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\mspaint.exe
C:\Documents and Settings\Evonne\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.imdb.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\ntos.exe,
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\adobe acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar4.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\adobe acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\adobe acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar4.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.5\CoIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\adobe acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [<NO NAME>] c:\windows\temp\wpwsslum.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DiskeeperSystray] "c:\program files\diskeeper corporation\diskeeper\DkIcon.exe"
mRun: [NWEReboot]
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AdobeVersionCue] c:\program files\adobe\adobe version cue\controlpanel\VersionCueTray.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton internet security\osCheck.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [TrojanScanner] c:\program files\trojan remover\Trjscan.exe /boot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1148054681799
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
LSA: Notification Packages = scecli c:\windows\system32\kogavazo.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\evonne\applic~1\mozilla\firefox\profiles\by9j3bl7.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.imdb.com/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\mozilla firefox\components\coFFPlgn.dll
FF - plugin: c:\documents and settings\evonne\application data\mozilla\firefox\profiles\by9j3bl7.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll

============= SERVICES / DRIVERS ===============

R1 avgldx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-23 325640]
R1 avgmfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-23 27656]
R1 avgtdix;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-23 108552]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-4-23 298264]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-1-25 149352]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-1-25 149352]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-1-25 149352]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-25 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090423.049\NAVENG.SYS [2009-4-24 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090423.049\NAVEX15.SYS [2009-4-24 876144]
R3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-9-12 1245064]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 Nutdddaqs;Nutdddaqs; [x]
S3 PortEmulator;Port Emulator (Star);c:\program files\starmicronics\tsp100\software\20061130\portemu.exe [2006-11-28 98304]

=============== Created Last 30 ================

2009-04-23 23:12 <DIR> --d----- c:\program files\Trend Micro
2009-04-23 23:06 <DIR> --dsh--- c:\windows\system32\wsnpoem
2009-04-23 22:09 <DIR> --d----- c:\docume~1\evonne\applic~1\Malwarebytes
2009-04-23 22:09 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-23 22:09 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-23 22:09 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-23 22:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-23 21:13 406,528 a------- c:\windows\system32\ntos.exe.vir
2009-04-23 21:09 162,304 a------- c:\windows\system32\ztvunrar36.dll
2009-04-23 21:09 153,088 a------- c:\windows\system32\UNRAR3.dll
2009-04-23 21:09 77,312 a------- c:\windows\system32\ztvunace26.dll
2009-04-23 21:09 75,264 a------- c:\windows\system32\unacev2.dll
2009-04-23 21:09 69,632 a------- c:\windows\system32\ztvcabinet.dll
2009-04-23 21:08 <DIR> --d----- c:\program files\Trojan Remover
2009-04-23 21:08 <DIR> --d----- c:\docume~1\evonne\applic~1\Simply Super Software
2009-04-23 21:08 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Simply Super Software
2009-04-23 20:01 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-04-23 19:59 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-04-23 19:59 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-04-23 19:59 325,640 a------- c:\windows\system32\drivers\avgldx86.sys
2009-04-23 19:59 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-04-23 19:58 <DIR> --d----- c:\program files\AVG
2009-04-23 19:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-04-23 19:24 0 a------- C:\6A5.tmp
2009-04-23 19:23 0 a------- C:\6A4.tmp
2009-04-23 19:23 0 a------- C:\6A3.tmp
2009-04-23 19:23 0 a------- C:\6A2.tmp
2009-04-23 19:23 0 a------- C:\6A1.tmp
2009-04-23 19:23 0 a------- C:\69F.tmp
2009-04-23 19:23 38 a------- C:\691.tmp
2009-04-23 19:22 0 a------- C:\689.tmp
2009-04-23 19:22 0 a------- C:\648.tmp
2009-04-23 19:22 38 a------- C:\5CC.tmp
2009-04-23 19:22 54,784 a------- C:\582.tmp
2009-04-23 19:22 182,656 a------- c:\windows\system32\dllcache\ndis.sys
2009-04-23 15:39 38 a------- C:\739.tmp
2009-04-23 15:39 0 a------- C:\738.tmp
2009-04-23 15:39 0 a------- C:\737.tmp
2009-04-23 15:39 0 a------- C:\736.tmp
2009-04-23 15:39 0 a------- C:\735.tmp
2009-04-23 15:39 0 a------- C:\734.tmp
2009-04-23 15:39 0 a------- C:\733.tmp
2009-04-23 15:39 0 a------- C:\732.tmp
2009-04-23 15:39 0 a------- C:\731.tmp
2009-04-23 15:39 38 a------- C:\730.tmp
2009-04-23 15:39 54,784 a------- C:\72A.tmp
2009-04-23 15:39 112,508 a------- c:\windows\system32\drivers\6b066795.sys
2009-04-23 15:38 2,560 a------- C:\pdtivk.exe
2009-04-23 15:38 2 a------- C:\-1997755462
2009-04-15 14:08 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 14:08 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-15 14:08 215,552 -------- c:\windows\system32\dllcache\wordpad.exe
2009-04-13 17:09 0 a------- c:\windows\hpqEmlSz.INI
2009-03-25 18:20 71,680 a------- c:\windows\system32\~TMP7A21.TMP

==================== Find3M ====================

2009-04-23 19:22 182,656 a------- c:\windows\system32\drivers\ndis.sys
2009-04-23 15:37 47,616 a--sh--- c:\windows\system32\tujumape.exe
2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 20:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll
2009-02-28 00:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-24 12:27 122,880 a------- c:\windows\system32\~TMPE063.TMP
2009-02-24 12:19 122,880 a------- c:\windows\system32\~TMPE567.TMP
2009-02-20 06:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 06:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-20 01:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-20 00:11 122,880 a------- c:\windows\system32\~TMP5F56.TMP
2009-02-19 13:03 579,464 a------- c:\windows\system32\SymNeti.dll
2009-02-19 13:03 207,240 a------- c:\windows\system32\SymRedir.dll
2009-02-18 13:48 142,128 a------- c:\windows\hpwins05.dat
2009-02-17 00:26 122,880 a------- c:\windows\system32\~TMP40C4.TMP
2009-02-09 08:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 08:10 729,088 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-02-09 08:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 08:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 08:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 08:10 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-02-09 08:10 617,472 -------- c:\windows\system32\dllcache\advapi32.dll
2009-02-09 08:10 473,600 -------- c:\windows\system32\dllcache\fastprox.dll
2009-02-09 08:10 455,680 -------- c:\windows\system32\ntos.exe
2009-02-09 08:10 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-02-09 08:10 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-09 00:12 122,880 a------- c:\windows\system32\~TMP7A15.TMP
2009-02-07 19:02 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-06 07:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 07:11 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-02-06 07:08 2,189,056 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-06 07:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 07:06 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-06 06:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 06:39 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-02-06 06:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 06:32 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-06 06:10 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-02-03 15:59 56,832 a------- c:\windows\system32\secur32.dll
2009-02-03 15:59 56,832 -------- c:\windows\system32\dllcache\secur32.dll
2009-02-02 13:33 628,736 a------- c:\windows\system32\~TMP2F9B.TMP
2009-02-02 13:19 247,808 a------- c:\windows\system32\~TMPAB28.TMP
2009-02-02 13:08 505,856 a------- c:\windows\system32\~TMP56C7.TMP
2009-02-02 13:06 409,600 a------- c:\windows\system32\~TMPD619.TMP
2009-02-02 13:00 219,136 a------- c:\windows\system32\~TMPC405.TMP
2009-02-02 12:59 145,408 a------- c:\windows\system32\~TMP611E.TMP
2009-02-02 12:58 149,504 a------- c:\windows\system32\~TMPC240.TMP
2009-02-02 12:57 143,360 a------- c:\windows\system32\~TMPEA96.TMP
2009-02-02 12:56 149,504 a------- c:\windows\system32\~TMPE9AB.TMP
2009-02-02 12:53 122,880 a------- c:\windows\system32\~TMP0196.TMP
2009-02-02 12:53 131,072 a------- c:\windows\system32\~TMP21BB.TMP
2009-02-02 12:53 139,264 a------- c:\windows\system32\~TMP0BF8.TMP
2009-02-02 12:52 124,928 a------- c:\windows\system32\~TMP0732.TMP
2009-02-02 12:52 188,416 a------- c:\windows\system32\~TMP79BC.TMP
2009-02-02 12:51 145,408 a------- c:\windows\system32\~TMPD8DA.TMP
2009-02-02 12:49 163,840 a------- c:\windows\system32\~TMP3692.TMP
2008-01-16 19:37 9,583 a------- c:\docume~1\evonne\applic~1\unins000.dat
2008-01-16 19:37 683,801 a------- c:\docume~1\evonne\applic~1\unins000.exe
2007-05-24 10:43 722,176 a------- c:\documents and settings\evonne\gotomypc_428.exe
2006-11-06 20:00 88 ---shr-- c:\windows\system32\CD37714E68.sys
2006-11-06 20:00 3,350 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-09-03 12:44 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090320080904\index.dat

============= FINISH: 11:04:14.37 ===============

Edited to insert Attach.txt IN-LINE and not as attachment ~ Maurice


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-03-16.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 5/19/2006 10:27:49 AM
System Uptime: 4/23/2009 11:03:59 PM (12 hours ago)

Motherboard: Dell Inc. | | 0HJ054
Processor: Intel® Pentium® D CPU 2.80GHz | Microprocessor | 2793/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 146 GiB total, 115.472 GiB free.
D: is CDROM ()
E: is CDROM ()
F: is Removable
G: is CDROM ()
H: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

6200
6200_Help
6200Trb
7500_7600_7700_Help
Adobe Acrobat - Reader 6.0.2 Update
Adobe Creative Suite
Adobe Flash Player 9 ActiveX
Adobe Flash Player Plugin
Adobe Reader 6.0.1
Adobe SVG Viewer 3.0
AiO_Scan
AiOSoftware
AppCore
Apple Mobile Device Support
Apple Software Update
arniWORX Daemon-Tools ShellExtension (remove only)
ATI Control Panel
ATI Display Driver
AVG 8.5
BlackBerry v4.2.2 for the 8310 Series Wireless Handheld
Bonjour
BPD_HPSU
BPD_Scan
BPDfax
BPDSoftware
BPDSoftware_Ini
BufferChm
ccCommon
Component Framework
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
CreativeProjects
CreativeProjectsTemplates
CueTour
CustomerResearchQFolder
DAEMON Tools
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Support 3.1
Dell System Restore
Destinations
DeviceManagementQFolder
Digital Content Portal
Diskeeper Professional Premier Edition
DocProc
DocProcQFolder
DocumentViewer
eMusic - 50 Free MP3 offer
eSupportQFolder
FastMount
GdiplusUpgrade
Google Toolbar for Internet Explorer
GroupMail :: Free Edition
Hardlock Device Driver
Hardlock Device Drivers
HASP HL Device Driver
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 7.0
HP Image Zone 4.7
HP Imaging Device Functions 7.0
HP Officejet Pro All-In-One Series
HP Photosmart Essential
HP Product Assistant
HP PSC & OfficeJet 4.7
HP Solution Center 7.0
HP Update
HPPhotoSmartExpress
HPSystemDiagnostics
InstantShare
InstantShareDevicesMFC
Intel® PRO Network Connections Drivers
Intel® PROSet for Wired Connections
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 11
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Java™ SE Runtime Environment 6 Update 1
L7500
Learn2 Player (Uninstall Only)
LiveUpdate (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Macromedia Flash Player
Malwarebytes' Anti-Malware
MarketResearch
McAfee Clean Up Tool
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.9)
MPM
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Nero 7 Ultra Edition
NetMos Multi-IO Controller
Norton AntiVirus
Norton AntiVirus Help
Norton Confidential Core
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
OCR Software by I.R.I.S 7.0
OpenOffice.org Installer 1.0
PanoStandAlone
Phoenix
PhotoGallery
ProductContext
QFolder
Qualxserve Service Agreement
QuickBooks Pro 2006
QuickTime
Radioshack USB-to-Serial cable
Readme
RealPlayer
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Scan
ScannerCopy
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
SkinsHP1
SolutionCenter
Sonic Activation Module
Sonic Update Manager
SPBBC 32bit
Status
Symantec KB-DocID:2003093015493306
Symantec Real Time Storage Protection Component
SymNet
Toolbox
TrayApp
Trojan Remover 6.7.8
TSP100 Setup Version 2.4.0
UltraISO 8.0 Premium Edition
Unload
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
WebCyberCoach 3.2 Dell
WebFldrs XP
WebLink
WebReg
Winamp (remove only)
Windows Defender Signatures
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Connect
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10 Hotfix - KB894476
Windows XP Service Pack 3
WinRAR archiver
WinZip
Yahoo! Install Manager

==== Event Viewer Messages From Past Week ========

4/23/2009 7:21:52 PM, error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: The system cannot find the file specified.
4/23/2009 3:39:27 PM, error: Service Control Manager [7028] - The wuauserv Registry key denied access to SYSTEM account programs so the Service Control Manager took ownership of the Registry key.
4/23/2009 11:05:01 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.

==== End Of File ===========================

Attached Files


Edited by Maurice Naggar, 06 May 2009 - 07:42 PM.


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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 06 May 2009 - 07:33 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


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  •  
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:05:59 PM

Posted 11 May 2009 - 09:58 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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