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HELP, Windows XP Pro, Can't go to SAFE MODE


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10 replies to this topic

#1 k00ler

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Posted 24 April 2009 - 04:03 AM

Hi,

I have problem, my Windows can't go to SAFE MODE, if I try then I get to the blue screen with error message :

STOP:0x0000007B (0xF7C45528,0xC0000034,0x00000000,0x00000000)

Also If I use to browsing internet (Using Firefox 3.0.8) it rather getting slower

Please help me

Thank You.

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#2 hamluis

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Posted 24 April 2009 - 07:49 AM

Hi :thumbsup:.

Have you seen this webpage?

http://support.microsoft.com/kb/324103

Louis

#3 k00ler

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Posted 24 April 2009 - 07:43 PM

Now, my problem is from my notebook I can't connect to internet
The message said : No Network Connection

For now I used other computer

#4 k00ler

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Posted 24 April 2009 - 07:54 PM

When I checked

System Information -> Softwares Environment -> Services :

Display Name : oowbosegh
Name : xmlman
State : Stopped
Start Mode : Auto
Service Type : Share Process
Path : c:\windows\system32\svchost.exe -k netsvcs

System Information -> Softwares Environment -> Startup Programs :

Program : desktop (display twice)
Command : desktop.ini
User Nama : NT AUTHORITY\SYSTEM and DEFAULT

What should I do now?

Thank you

K00ler

#5 hamluis

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Posted 25 April 2009 - 10:24 AM

With a "no network connecction" error message...the first thing that I would probably do is check Device Manager for the perceived current state of the network device.

If it looks OK (no markings in Device Manager), then I would still uninstall the drivers currently installed...then reinstall same. They may be damaged and Windows doesn't necessarily pick up on such.

Your orignal post title deals with safe mode...can you get to safe mode now?

I see a number of references to malware re the info you've provided so far...have you done a series of thorough scans for such?

You may want to try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Louis

#6 k00ler

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Posted 25 April 2009 - 09:08 PM

It seem I can't go to all website that You're refferred (all blocked ?)

with this message :

"Let's try to troubleshoot the problem:
*Check Internet connection: Your Internet connection seems to be working!"

I have no problem to open this forum but I can't go to any anti virus website...

Yes, 1st thing I want to do is to fix my computer so I can go to SAFE MODE and do some scanning from there

K00ler

#7 k00ler

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Posted 25 April 2009 - 09:11 PM

I still have problem to go to SAFE MODE

#8 hamluis

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Posted 25 April 2009 - 09:50 PM

I don't know about your inability to go to safe mode...especially so since the system boots into windows.

The inability to access security-relted sites seems to be one of the things I would associate with malware.

Did you try uninstalling/reinstalling your network device?

Louis

#9 k00ler

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Posted 27 April 2009 - 07:22 AM

Yes, I already reinstalling my network device, to connect to this forum I have no problem
this malware maybe come from virus and make me a little bit frustated
I already visited this forum http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ , but not yet finished read all, I will try some of the method and maybe can solve my problem

I read also about repearing my OS windows XP, it is recommended?

K00ler

#10 hamluis

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Posted 27 April 2009 - 08:16 AM

If you have an open post at either the Am I Infected or HJT forums on this website...you should not be also posting to this forum.

The reason for this is simple: The XP forum is not designed to deal with malware situations and well-intentioned suggestions here...may only compound your current situation.

Once you get a clean bill of health from either/both, that's the time to consider issues which are clearly not malware-related.

You are not the first poster who doesn't seem to realize this, although the instructions at the malware forums do indicate that posters should only take advice/suggestions from those members of the appropriate malware forum...who are attempting a resolution of the OP's situation.

Louis

#11 k00ler

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Posted 27 April 2009 - 05:14 PM

Well Louis,

I think I should go to other forum to discussing my problem
I already have MBAM log file and maybe I infected with several viruses

Thank you for all your information

Regards,

k00ler




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