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HijackThis Log: Please help Diagnose


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#1 Zangief510

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Posted 24 April 2009 - 12:13 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:11:50 PM, on 4/23/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\dhcp\svchost.exe
C:\WINDOWS\system32\sopidkc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\tdctxte.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\3361\SVCHOST.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\reader_s.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICEA.EXE
C:\Documents and Settings\User\reader_s.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

F2 - REG:system.ini: UserInit=userinit.exe,C:\WINDOWS\system32\ntos.exe,
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [svchost.exe] "C:\WINDOWS\system32\3361\SVCHOST.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [Rwamojihumevixip] rundll32.exe "C:\WINDOWS\iwohelico.dll",e
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\RunOnce: [svchost.exe] "C:\WINDOWS\system32\3361\SVCHOST.exe"
O4 - HKCU\..\Run: [EPSON Stylus CX8400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICEA.EXE /FU "C:\WINDOWS\TEMP\E_S1F2.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\User\reader_s.exe
O4 - HKUS\S-1-5-18\..\Run: [VRT2F] C:\WINDOWS\TEMP\VRT2F.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [svc] c:\program Files\ThunMail\testabd.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [] C:\WINDOWS\TEMP\is65l5r06.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\is65l5r06.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [reader_s] C:\Documents and Settings\LocalService\reader_s.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\1726370054.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [VRT2F] C:\WINDOWS\TEMP\VRT2F.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1240374179968
O20 - AppInit_DLLs: c:\progra~1\ThunMail\testabd.dll
O23 - Service: afisicx Service (afisicx) - 5.232.121.233 - C:\WINDOWS\system32\afisicx.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Dhcp server (DhcpSrv) - Unknown owner - C:\WINDOWS\dhcp\svchost.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: sopidkc Service (sopidkc) - 5.232.121.233 - C:\WINDOWS\system32\sopidkc.exe
O23 - Service: tdctxte Service (tdctxte) - 5.232.121.233 - C:\WINDOWS\system32\tdctxte.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 5104 bytes

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#2 Buckeye_Sam

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Posted 24 April 2009 - 04:25 PM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.



Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Zangief510

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Posted 27 April 2009 - 01:59 AM

I tried opening up combofix and I get this message everytime

!! ALERT !! It is NOT SAFE to continue!

The contents of the ComboFix package has been compromised.
Please download a fresh copy from:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Note: You may be infected with a file patching virus (virut)

#4 Buckeye_Sam

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Posted 27 April 2009 - 05:17 PM

Try this...

Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2
Link 3

Posted Image


Posted Image
--------------------------------------------------------------------

Double click on Combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt so we can continue cleaning the system.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#5 Zangief510

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Posted 27 April 2009 - 09:11 PM

Hey, it still doesn't work =(
Any ideas?

#6 Buckeye_Sam

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Posted 28 April 2009 - 03:41 PM

You should begin preparing for the possibility that you might have to format your computer. You can backup up photos and media files, but do not backup any programs or exe files as they may be infected.


Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe
  • Doubleclick the drweb-cureit.exe file and Allow to run the express scan
  • This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
  • Once the short scan has finished, mark the drives that you want to scan.
  • Select all drives. A red dot shows which drives have been chosen.
  • Click the green arrow at the right, and the scan will start.
  • Click 'Yes to all' if it asks if you want to cure/move the file.
  • When the scan has finished, in the menu, click file and choose save report list
  • Save the report to your desktop. The report will be called DrWeb.csv
  • Close Dr.Web Cureit.
Please post the contents of the log from DrWeb.




We need to create an OTListIt2 Report
  • Please download OTListIt2 from here
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the "Run Scan" button.
  • The scan should take just a few minutes.
  • Copy the log that opens up and paste it back here in your next reply.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#7 Zangief510

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Posted 29 April 2009 - 01:47 AM

It doesnt work =( says i have to close all applications and it couldnt create a bunch of cdb's..i tried restarting and trying again, no avail.

#8 Buckeye_Sam

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Posted 29 April 2009 - 02:10 PM

Which one doesn't work?
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#9 Zangief510

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Posted 29 April 2009 - 05:22 PM

dr. web cure it...should i just buy an AV like kaspersky or McAfee and scan the comp?

#10 Buckeye_Sam

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Posted 30 April 2009 - 12:22 PM

Let's try it in safe mode.

1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.



Even if you can't get DrWeb to run, please download and run OTListIt and post that log.

You definitely need an antivirus, although you may be blocked from installing one right now.
See if you download and install AVG Free.

http://free.avg.com/download?prd=afe
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#11 Zangief510

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Posted 30 April 2009 - 03:58 PM

Nothing works =( and those programs didn't show up in safe mode. I was just thinking of put the files I need on an External HD. Reformatting the whole comp. (Was thinking of puting Vista too). Purchasing an AV like McAfee and scan the external HD. Is that a good idea? Do you have AIM or anything buckeye sam?

#12 Buckeye_Sam

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Posted 30 April 2009 - 04:05 PM

You can certainly do that. If you want to format, here is the procedure to follow.

http://web.mit.edu/ist/products/winxp/adva...all-format.html


Don't backup any .exe files as they may be infected. Photos and video files should be ok to save.


If this is the infection that I think it is, Mcafee will be a waste of your money. The only program to consistently detect virut so far is DrWeb.
Do you have this file on your desktop?

drweb-cureit.exe
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#13 Zangief510

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Posted 30 April 2009 - 06:25 PM

Yeah I have dr-web cure it but it wont work on my comp.

I think ill just reformat the comp with vista then run dr.web on the external HD...should I really get vista or stick with XP?

#14 Buckeye_Sam

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Posted 01 May 2009 - 10:59 AM

This will help you make that decision.
http://www.microsoft.com/windows/windows-v...de-advisor.aspx
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#15 Zangief510

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Posted 01 May 2009 - 06:06 PM

f12 doesnt seem to get me anywhere =(. What should i do?




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