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Keylogger infection


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#1 selectrick

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Posted 23 April 2009 - 08:09 PM

Hi, I recently installed a keylogger program to surreptitiously monitor activities on my PC and after trying to uninstall it, it keeps coming up on my AVG scans. I know it was probably a foolish thing to do, but I would really appreciate some help making sure it is gone for good. I feel very uncomfortable thinking it may be possible for someone to be spying on the spy. I am quite embarassed about such a dumb move. Thanks for any assistance in advance! Ad-Aware refers to the infections as : Win32.BackDoor.RBot and another one is Win32.BackDoor.Prorat16 .

Edited by selectrick, 23 April 2009 - 08:13 PM.


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#2 boopme

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Posted 23 April 2009 - 08:57 PM

Hello, what was the name of the logger you installed. I think what you are finding in Win32.BackDoor.Prorat16 may be something else completely.

Lets run a few scans and see what their logs show. I f using SpyBot please turn it off temporarily.

Start with ATF and SAS:
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 selectrick

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Posted 24 April 2009 - 11:25 PM

Hello Boopme, I don't recall the name of the keylogger program but here are the logs requested, Thanks Very Much for your help! SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/24/2009 at 09:48 PM

Application Version : 4.26.1000

Core Rules Database Version : 3862
Trace Rules Database Version: 1814

Scan type : Complete Scan
Total Scan Time : 02:22:54

Memory items scanned : 232
Memory threats detected : 3
Registry items scanned : 4541
Registry threats detected : 17
File items scanned : 54972
File threats detected : 4

Trojan.Dropper/Sys-NV
C:\WINDOWS\SYSTEM32\REGINV.DLL
C:\WINDOWS\SYSTEM32\REGINV.DLL

Trojan.Agent/Gen-UPX
C:\WINDOWS\SERVICES.EXE
C:\WINDOWS\SERVICES.EXE

Adware.Vundo Variant
C:\WINDOWS\SYSTEM32\WINKEY.DLL
C:\WINDOWS\SYSTEM32\WINKEY.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C3F37ECA-A8D9-4633-92C6-FE24C7D16ABA}
HKU\S-1-5-21-1292428093-1383384898-725345543-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C3F37ECA-A8D9-4633-92C6-FE24C7D16ABA}

Trojan.Media-Codec
HKU\S-1-5-21-1292428093-1383384898-725345543-1003\Software\Internet Security

Adware.Vundo Variant/Rel
HKLM\SOFTWARE\Microsoft\MS Juan
HKLM\SOFTWARE\Microsoft\MS Juan\DJZERO
HKLM\SOFTWARE\Microsoft\MS Juan\DJZERO#LTM
HKLM\SOFTWARE\Microsoft\MS Juan\DJZERO#CDY
HKLM\SOFTWARE\Microsoft\MS Juan\DJZERO#CNT
HKLM\SOFTWARE\Microsoft\MS Juan\metajuan
HKLM\SOFTWARE\Microsoft\MS Juan\metajuan#LTM
HKLM\SOFTWARE\Microsoft\MS Juan\metajuan#CDY
HKLM\SOFTWARE\Microsoft\MS Juan\metajuan#CNT
HKLM\SOFTWARE\Microsoft\MS Juan\TrackDJuan
HKLM\SOFTWARE\Microsoft\MS Juan\TrackDJuan#Uid
HKLM\SOFTWARE\Microsoft\MS Juan\TrackDJuan#LTM
HKLM\SOFTWARE\Microsoft\MS Juan\TrackDJuan#CDY
HKLM\SOFTWARE\Microsoft\MS Juan\TrackDJuan#CNT
C:\WINDOWS\SYSTEM32\MCRH.TMP
And the MBAM log: Malwarebytes' Anti-Malware 1.36
Database version: 2039
Windows 5.1.2600 Service Pack 2

4/24/2009 11:55:08 PM
mbam-log-2009-04-24 (23-55-08).txt

Scan type: Quick Scan
Objects scanned: 91844
Time elapsed: 8 minute(s), 18 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 11

Memory Processes Infected:
C:\WINDOWS\services.exe (Trojan.Agent) -> Failed to unload process.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{5y99ae78-58tt-11dw-be53-y67078979y} (Backdoor.ProRat) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{d724f038-df89-4a1a-83d1-fd9164b78077} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{502f728b-67b8-409e-bceb-7ee8632f321a} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d2cd81e5-cc37-44b3-93b7-c52cb993ba34} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{da295dae-fce7-4168-bcb8-edc3a433bd97} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{ed40af28-f03f-492a-9542-e24945cd65aa} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e6bb8b70-8ad2-43b6-a952-83e462ce80de} (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\directx for microsoft® windows (Backdoor.ProRat) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Backdoor.ProRat) -> Data: c:\windows\system32\fservice.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system\sservice.exe (Backdoor.ProRat) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bpssc1.1.dll (Rogue.BulletProofSpyware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSINET.oca (Rogue.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\services.exe (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\BM877263c6.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM877263c6.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\fservice.exe (Backdoor.ProRat) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\reginv.dll (Backdoor.ProRat) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winkey.dll (Backdoor.ProRat) -> Quarantined and deleted successfully. I'm going to scan with AVG and see if anything shows up, I guess you'll know from these log results whether the problems have been solved. Thanks again!

#4 selectrick

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Posted 24 April 2009 - 11:34 PM

Also, my PC's performance did not seem to suffer significantly, although it does seem a little quicker to respond. Does anything in these log results seem related to the keylogger programs (actually there were 2 that I tried) or is the infection something totally different? Is there any way to know that the keylogger programs are now completely removed? (I'll never do that again!) Thank You once again, your help is much appreciated!!

#5 boopme

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Posted 25 April 2009 - 09:09 AM

Hello, I see we have Backdoors on here so I want to advise you of this first.

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

```
If you decide to continue cleaning then Rerun MBAM like this.

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 selectrick

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Posted 26 April 2009 - 05:21 PM

Wow, that's not good news. Thankfully nothing bad has happened yet, but I will take care of the required precautions. Thanks again and here's another log from MBAM. Malwarebytes' Anti-Malware 1.36
Database version: 2039
Windows 5.1.2600 Service Pack 2

4/26/2009 4:41:53 PM
mbam-log-2009-04-26 (16-41-53).txt

Scan type: Full Scan (C:\|)
Objects scanned: 151027
Time elapsed: 1 hour(s), 27 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 selectrick

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Posted 26 April 2009 - 05:32 PM

Some questions regarding this situation: If my computer is permanently compromised will this same infection reappear with more cleanings such as what we have done or could it remain invisible to us? (Just curious because it might be an interesting experiment as long as nothing important is at risk). Also, is it possible to track where the invasion is coming from?(Any software that can detect that sort of thing?) Whats next if anything? Thanks Boopme!

#8 boopme

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Posted 26 April 2009 - 09:30 PM

The main risk with

ProRAT is a remote administrative trojan. It allows an attacker to take full control of a compromised computer. It also logs all keystrokes to a text file which can be accessed by the attacker. It also hides itself from task manager and process monitors.

Contains characteristics a SPAM bot, backdoor trojan, and a rootkit. The backdoor component allows the remote hacker to download/install additional components and instruct the bot to launch massive SPAM attacks from the compromised system.

ThreatExpert.
This means it can possibly infect other computers. I would like to run SDFix next.


Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 selectrick

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Posted 12 May 2009 - 06:32 AM

Sorry I've been tied up with work obligations and have been unable to follow your instructions for help. Please do not think your help is unappreciated. Thanks again, I'll be back in a day or two to try and complete your latest instructions.

#10 boopme

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Posted 12 May 2009 - 03:37 PM

Hey we all have lives. Appreciate the input. Post the log and tell me how it's running after that.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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