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Trojan.BHO.H on windows xp


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4 replies to this topic

#1 bigfoot72

bigfoot72

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Posted 23 April 2009 - 03:58 PM

I have a windows xp machine that has become infected. it started with the user reporting that the machine was incredibly slow and unresponsive. she in turn downloaded many tools to try and fix the issue but nothing really seemed to help. i installed antimalware and it reported Trojan.Vundo.H. i allowed antimalware to try and remove it but it wasn't able to.

i googled it and was given a couple tools specifically to remove that threat (fixvundo and vundofix), neither of which were successful.

i then was pointed in the direction of combofix so i ran than and it was finally able to remove vundo.

now, antimalware and everything is is reporting Trojan.BHO.H and nothing will remove it.

so now i come before this group hoping that someone will be able to provide a solution to my problem. below is the log. please let me know if any more information is needed.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Administrator at 15:50:55.60 on Thu 04/23/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1470 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Browser Mouse\Browser Mouse\1.0\lwbwheel.exe
C:\Program Files\Aqua Dock\Aqua Dock.exe
C:\Program Files\ScanSoft\OmniPage15\Opware15.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroDist.exe

============== Pseudo HJT Report ===============

uStart Page = www.google.com
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: : {c260b3f1-736b-414a-a9fb-340f028f9003} - c:\windows\system32\hyjxoys.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [masqform.exe] c:\program files\pureedge\viewer 6.0\masqform.exe -UpdateCurrentUser
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [LWBMOUSE] c:\program files\browser mouse\browser mouse\1.0\lwbwheel.exe
mRun: [Openwares LiveUpdate] c:\program files\liveupdate\LiveUpdate.exe
mRun: [Aqua Dock] c:\program files\aqua dock\Aqua Dock.exe
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [Opware15] "c:\program files\scansoft\omnipage15\Opware15.exe"
mRun: [ScanSoft OmniPage 15-reminder] "c:\program files\scansoft\omnipage15\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\omnipage15.0\ereg\Ereg.ini
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
dRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxp://www.tscmaps.com/shared/viewer/mgaxctrl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9B1489B1-58D3-11BD-B52D-0000E839A1CB} - hxxp://www.21cd.com/WEBnewszine/WEBnewszine.CAB
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37919.5200925926
DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} - hxxp://lopes.armstrong.com/ib/databases/actimage40803.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://mec.webex.com/client/T23L/event/ieatgpc.cab
TCP: {2A358883-CE9B-4EF5-A338-287B9D30876F} = 130.18.244.20,130.18.244.21
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxsrvc.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R0 jdnnxurw;jdnnxurw;c:\windows\system32\drivers\jdnnxurw.sys [2002-8-29 23424]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-3-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-3-23 72944]
R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2003-2-10 114688]
R2 AsfAlrt;AsfAlrt;c:\windows\system32\drivers\Asfalrt.sys [2002-12-18 36064]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-1-14 226656]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-3-23 7408]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-7-22 29744]
S3 Slnt7554;USB Soft Modem Driver;c:\windows\system32\drivers\slnt7554.sys [2004-8-4 129535]

=============== Created Last 30 ================

2009-04-23 10:15 <DIR> --d----- C:\ComboFix
2009-04-22 15:56 <DIR> --d----- c:\program files\Trend Micro
2009-04-21 15:50 <DIR> a-dshr-- C:\cmdcons
2009-04-21 15:48 161,792 a------- c:\windows\SWREG.exe
2009-04-21 15:48 98,816 a------- c:\windows\sed.exe
2009-04-21 12:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-04-21 12:00 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-04-21 12:00 <DIR> --d----- c:\docume~1\admini~1\applic~1\SUPERAntiSpyware.com
2009-04-20 20:57 <DIR> --d----- C:\VundoFix Backups
2009-04-20 15:39 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes
2009-04-20 12:54 319,005 a------- c:\program files\unin.exe
2009-04-20 12:11 <DIR> --d----- c:\docume~1\admini~1\applic~1\Skinux
2009-04-20 12:09 112 a------- c:\docume~1\alluse~1\applic~1\49D9C8BEAdministrator.dat
2009-04-18 14:08 112 a------- c:\docume~1\alluse~1\applic~1\49D9C8BEphillips.dat
2009-04-18 13:29 0 a------- c:\windows\system32\nfr.mpref
2009-04-17 14:18 158 a------- C:\pch.bat
2009-04-17 14:08 2 ----h--- c:\windows\t55ft2824f44.dat
2009-04-15 06:15 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-15 06:15 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 06:15 215,552 -------- c:\windows\system32\dllcache\wordpad.exe
2009-04-05 12:37 <DIR> --d----- c:\program files\Microsoft
2009-04-01 23:04 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-04-01 20:32 <DIR> --d----- c:\windows\system32\XPSViewer
2009-04-01 20:29 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-04-01 20:29 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-04-01 20:29 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-04-01 20:29 117,760 -------- c:\windows\system32\prntvpt.dll
2009-04-01 20:29 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-04-01 20:29 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-04-01 20:29 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-03-27 17:28 103,895 a------- C:\VETlog.dmp

==================== Find3M ====================

2009-04-21 16:01 102,912 a------- c:\windows\system32\qjqcxzv.dll
2009-03-21 09:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-10 22:18 934,792 -------- c:\windows\system32\dllcache\WgaTray.exe
2009-03-10 22:18 239,496 -------- c:\windows\system32\dllcache\wgaLogon.dll
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 09:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 09:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 19:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 19:18 826,368 a------- c:\windows\system32\dllcache\wininet.dll
2009-02-27 23:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 05:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 05:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-20 00:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-09 07:10 729,088 -------- c:\windows\system32\lsasrv.dll
2009-02-09 07:10 729,088 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-02-09 07:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 07:10 714,752 -------- c:\windows\system32\ntdll.dll
2009-02-09 07:10 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-02-09 07:10 617,472 -------- c:\windows\system32\dllcache\advapi32.dll
2009-02-09 07:10 617,472 -------- c:\windows\system32\advapi32.dll
2009-02-09 07:10 473,600 -------- c:\windows\system32\dllcache\fastprox.dll
2009-02-09 07:10 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-02-09 07:10 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-02-09 06:13 1,846,784 -------- c:\windows\system32\win32k.sys
2009-02-09 06:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-07 19:02 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-06 06:11 110,592 -------- c:\windows\system32\services.exe
2009-02-06 06:11 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-02-06 06:08 2,189,056 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-06 06:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 06:06 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-06 05:39 35,328 -------- c:\windows\system32\sc.exe
2009-02-06 05:39 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-02-06 05:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 05:32 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-06 05:10 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-02-03 14:59 56,832 a------- c:\windows\system32\secur32.dll
2009-02-03 14:59 56,832 -------- c:\windows\system32\dllcache\secur32.dll
2005-11-01 21:57 116 ac--h--- c:\program files\00000001.din
2005-11-01 21:57 1,517,020 a---h--- c:\program files\00000001.bin
2005-08-09 12:12 9,002,304 ac------ c:\program files\ICSViewer602_grants.exe
2004-12-02 12:37 3,429,680 -c------ c:\program files\DW_Tutorial.zip
2004-12-02 12:37 1,299,771 -c------ c:\program files\DW-Win-Lite-6_of_6.zip
2004-12-02 12:37 1,443,922 -c------ c:\program files\DW-Win-Lite-5_of_6.zip
2004-12-02 12:36 1,443,057 -c------ c:\program files\DW-Win-Lite-4_of_6.zip
2004-12-02 12:36 1,417,091 -c------ c:\program files\DW-Win-Lite-3_of_6.zip
2004-12-02 12:36 1,444,238 -c------ c:\program files\DW-Win-Lite-2_of_6.zip
2004-12-02 12:36 902,383 -c------ c:\program files\DW-Win-Lite-1_of_6.zip
2004-12-02 12:35 8,054,797 -c------ c:\program files\DesignWorkshop_Lite-Win.exe
2004-11-19 14:37 167,424 -c------ c:\program files\coeus.exe
2001-02-03 04:22 307,200 -c------ c:\program files\ExportModeller.dll
2001-02-03 02:59 49,223 -c------ c:\program files\crtslv.dll
1601-01-07 17:36 3,120 -c--h--- c:\program files\00000001.cin
2008-09-13 14:48 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091320080914\index.dat

============= FINISH: 15:51:52.73 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 05 May 2009 - 07:23 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 10 May 2009 - 10:40 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 Grinler

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Posted 11 May 2009 - 11:20 AM

This topic has been reopened at the request of the user.

#5 bigfoot72

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Posted 11 May 2009 - 11:28 AM

are the attached logs not the ones that were requested?




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