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pc will not boot up?


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11 replies to this topic

#1 49ermania

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Posted 23 April 2009 - 02:48 PM

I was here about a month ago and got great help in removing a virus.Suebaby was the one who helped me,fantastic job! Today I turned on my pc and it booted up to windows,there was a small window that said it was verifying windows to make sure it was a legal copy and then pc just shut down,when i rebooted it got 2-3 screens into boot up and then stopped and gave me the "disc read error" message,cntrl,alt,delete to restart and its the same thing.I need to know what happened and how to fix it? thanks

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#2 Sneakycyber

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Posted 23 April 2009 - 03:34 PM

Sounds like your HDD may have died on you. What kind of computer are we working with here?
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#3 49ermania

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Posted 23 April 2009 - 03:47 PM

alienware 4+ yrs old,windows xp pro,amd 3500,150 gb hdd,1g ram

Edited by 49ermania, 23 April 2009 - 03:57 PM.


#4 Sneakycyber

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Posted 23 April 2009 - 04:30 PM

Do you know what kind of HDD is installed?
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#5 49ermania

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Posted 23 April 2009 - 04:54 PM

seagate,i think ur right,hhd failure and no back up.All those pics of my family gone.I am extremely irratated right now.thanks for your help.

Edited by 49ermania, 23 April 2009 - 05:00 PM.


#6 Sneakycyber

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Posted 23 April 2009 - 05:56 PM

Download Seatools free from seagate and burn to a Cdrom boot the computer with the cd in the drive and your cdrom drive selected as the first boot device, run the test.

Edit: there may be a way to get the files off the HDD. If we can get it to work just once in another computer you should be able to get the files off. Its a long shot depending on the damage to the drive.

Edited by Sneakycyber, 23 April 2009 - 05:57 PM.

Chad Mockensturm 
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#7 49ermania

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Posted 23 April 2009 - 06:34 PM

I have the recovery cd from alienware,should I use that? or will that erase my drive?

#8 Sneakycyber

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Posted 23 April 2009 - 06:38 PM

The recovery cd will only re-install your operating system. Since your having trouble with the drive and it may be faulty we want to limit how much you use it until you get what you need off of it. If you have another computer try to connect it as a slave drive and see if you can access it and get your pictures off. Its likely and IDE drive if it is you will need to make sure the jumper is set to the slave setting and connect it to an available IDE connection either with the existing HDD in the computer or with the Existing CD/DVD rom drive. If its SATA connect it to any available SATA port on the working computer.

Edit: turn off the working computer first. Then reboot and see if the drive is detected in the bios. Then boot into windows.

Edited by Sneakycyber, 23 April 2009 - 06:40 PM.

Chad Mockensturm 
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#9 49ermania

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Posted 23 April 2009 - 07:07 PM

Sounds good,I got to go to work but will start on this tomorrow.thanks for your help.i'll be back to give u an update and to get more help.....lol...thanks

#10 49ermania

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Posted 24 April 2009 - 02:24 PM

I just found the back up dvds for my hdd,hell yes!!!!!!!!!!! I downloaded the tools from seagate but it did not work.I am now trying to reformat my hdd,let u know what happens.Thanks

#11 Sneakycyber

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Posted 24 April 2009 - 02:30 PM

Good deal you have all your pictures saved!! Did the test work at all?
Chad Mockensturm 
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#12 49ermania

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Posted 25 April 2009 - 12:10 PM

No but I think I didnt burn the iso correctly to cd.Im gonna try it again today then go from there.thanks




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