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Upset: Never going to Update Video/Graphics Card Driver EVER AGAIN!


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#1 Natori

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Posted 23 April 2009 - 12:31 PM

So this week's jam is involving an error message that stated: "Error loading nvcpl.dll." I noticed this after restarting my PC because I had downloaded Ad-Aware's Anniversary Edition after Mal-Ware Bytes software suddenly went kaput. I had tried to download the former before and it just didn't work...it will not load because after installation I always got some sort of error message. So I did a search online and some tech forum popped up saying you should allow permissions in your registry for Ad-Aware to work properly. I wasn't too careless because I know of the danger but apparently I did something wrong because right after a restart, I got the rundll message for Nvidia. Now, I have had that message before and did nothing about it...and seemingly had no problems...it eventually went away. BUT this time, I'm like hmm...should I be concerned?" and did another search online and some random tech forum came up with a person who had the same error message. The advice given was to update the drivers. So I went to Dell's website and found an optional driver update for my graphics card. Ran it and got the message to overwrite existing files..which I did. Windows restarted and stated that the driver wasn't digitally signed and could cause harm to my computer. It gave me two options: Something like "continue anyway" or "cancel." So I was alarmed and canceled...Windows restarted in what looked like SafeMode...the images all big and blurry. *Sigh* and thus the problems began. I canceled the *driver update* but somehow *my computer was harmed* anyway. I went into Control Panel to change the resolutions....and it was set to to lowest with 16 bit(s). I moved the slider bar and the screen went black saying cannot display video in this resolution. *Sigh* so I went under device manager and ran the troubleshooter. Nvidia was listed but it said if I had problems with this device to uninstall first then reinstall. Which I did and it completely removed Nvidia off my computer (or so it seems) and of course when I tried to reinstall Windows told me that it cannot install it.."parameters are incorrect." Then it installed that freaking generic Video Controller. Searched online for another tech forum....and it stated to go into registry to allow permissions (couldn't find the Nvidia folder specified so didn't do anything this time), install a Driver Cleaner and then reinstall the driver (went back to Dell site, and even went to Nvidia's site). Do this...do that. Run Driver Cleaner Pro while in SafeMode and anti-virus disabled...try System Restore. <--NONE of that worked. It got to point where it asked me insert the Nvidia Windows XP Library Disk Installation 1 (something like that...either way I don't have it). Now, when I start, Windows keeps telling me to install Video Controller which now it doesn't even find the software for that....asking me to insert a disk. I checked the box asking Windows not ask me to install Video Controller again but it still does everytime I start. *SIGH.* Now, my graphics/video card was installed when I got the PC customized/ordered YEARS ago...I have not updated any drivers since and didn't have any problems even when I played The Sims 2. Why oh why did I decide to take heed to a freaking error message that I've seen before and one that eventually leaves... this time around? SHOULD HAVE LEFT WELL ENOUGH ALONE. I called the trusty computer shop who repaired my hard-drive last time and was told that they could repair my video card....or I guess install a new one but they have to see how bad the damage is first. Of course...the thing is it will take a few days as the shop is backed up now and I have an online project that was supposed to start tomorrow. :thumbsup: All I know is that the screen is blurry (I was able to change it 32 bits and up the resolution a bit without getting the black screen) and AOL (yes I still use it for email) freezes. The scroll feature doesn't work properly, etc. This sucks monkey b****. Never again will I update a graphics card driver...or any other driver. I'm also not going to take heed to what any generic tech forum says on the net (why didn't I just log into this site? But what would have been my advice because all the generic forums had the same advice but none of it worked for me-no offense). Just wanted to vent...

Edited by Natori, 23 April 2009 - 05:41 PM.


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#2 Sunharrow

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Posted 23 April 2009 - 02:13 PM

When you used Driver Cleaner Pro did it detect any old drivers? I take it you then rebooted into normal mode and installed your new drivers? Also, you may want to run DCP again and then download Dell's offerings.

#3 Natori

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Posted 23 April 2009 - 05:47 PM

When you used Driver Cleaner Pro did it detect any old drivers? I take it you then rebooted into normal mode and installed your new drivers? Also, you may want to run DCP again and then download Dell's offerings.


Um..hmm. I rebooted it again in "normal" mode and tried to re-install the Driver. I actually ran Driver Cleaner Pro several times. Everytime it found "old drivers" though it seemed to find more when I ran it in SafeMode. Either way, Nvidia does not even populate under Device Manager...it's just keep finding Video Controller and even that seems to be a problem. So the issue isn't as bad as it was before because I have changed the resolution...though when I was trying to acess an application a few minutes ago, the screen blinked to black twice. I did call the computer shop again and the lady said using my computer with a possibly damaged video card will not cause any more harm. With that being said, I trust her word and will continue using it for now for my online project (if there wasn't a deadline involved I would take it immediately to the shop).

#4 Natori

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Posted 23 April 2009 - 05:52 PM

Oh, another side effect of all this that I forgot to mention is that my *Standby* button is COMPLETELY grayed out. Everytime I log off, I see this and feel sad. I don't use the function but if I wanted to...I wouldn't be able to. Why would the *Standby* button be affected? This button was grayed out AFTER that whole driver fiasco started...*Sigh.*

#5 fairjoeblue

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Posted 23 April 2009 - 06:11 PM

The "This driver is not digitally signed by Microsoft" message simp-ly means the co. that provided the driver didn't pay Microsofts extortion for their "blessing" .
When I get that message I just choose continue anyway.
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#6 Natori

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Posted 23 April 2009 - 06:32 PM

Okay, check this out. I just restarted in SafeMode under my username and administrator. So it seems that Nvidia is back... even the "troubleshooter" says the device is "fine"...the screen still rebooted with 16 bits (had to change it). But now the resolution setting is 800 x 600 pixels or 1024 by 768 pixels. No in between(I had different options before). I chose the highest setting though my desktop icons are smaller. I now have the Nvidia icon in the taskbar. *Rolls Eyes.* The scroll bar works as it should but I'm sure the Standby Mode option is gone for good. I haven't checked to see if AOL is still freezing. So what changed? Well, Windows did do an automatic update earlier. Was that it? If so, I guess Windows really does "repair itself." *Rolls eyes.* So anyway, I checked to see if I had the driver version that was on the Dell site but I don't...I actually have the version that PC Pitstop stated that I needed. *Strange.*

Edited to Add: The Standby button is back!


Edited by Natori, 23 April 2009 - 06:39 PM.


#7 hamluis

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Posted 25 April 2009 - 05:08 PM

You might try uninstalling the current video drivers...then either reinstalling those or updating (if available).

The drivers installed may be corrupt/damaged.

FWIW: I would not use Ad-Aware (I saw somewhere that I consider reliable...that AA is not very good these days) and would suggest that you take a flyer on something like Spybot, SUPERAntispyware, etc.

I've never heard of setting permissions for any software item, in fact...I don't think it can be done. System has permissions to install any software program correctly, as the user configures it.

You might want to run chkdsk /r and then defrag your system. For stronger alternative to ensure that system is well, you could run the sfc /scannow command (replaces missing/damaged system files).

How To Use Sfc.exe To Repair System Files - http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/

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#8 fairjoeblue

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Posted 25 April 2009 - 08:37 PM

"I saw somewhere that I consider reliable...that AA is not very good these days)"

I have used Ad-Aware for a few years.
It had always worked fine until the last 2 releases.
The "anniversary edition" is gar-bage & the one before it was also.

I understand that a software co. can't stay with the same edition forever but they could at least make their product better, not just change it by adding stuff that doesn't work.
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#9 the_patriot11

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Posted 25 April 2009 - 08:57 PM

unsigned drivers, I always ignore that and install anyway-Id download and reinstall the latest drivers and if it gives you that unsigned warning label again just hit continue. I have done it multiple times with no ill affects, it just means windows doesnt recognize that driver not that the driver will harm your computer (otherwise the driver maker didnt pay microsoft truckloads of money to include it in their list) so try the latest driver again. when you hit cancel, after installing the latest update, what it did was completly disable the driver.

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