Apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.
Thanks and again sorry for the delay.
Before we can continue I need to see a fresh HijackThis log. Would you please send a fresh HijackThis log here?