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Windows Live Messenger sending out porn-like links.


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12 replies to this topic

#1 Inked_Chick

Inked_Chick

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  • 10 posts
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  • Local time:10:33 PM

Posted 23 April 2009 - 10:45 AM

A week ago my niece clicked on a link her friend supposedly sent her on Windows Live Messenger (http://lauren_rulz_angelz.polaroidz-alive.com/) and this website asked for her email address and password (hotmail) which she gave thinking is was her friends website even though their weren't having a conversation at the time (the link just popped up in the little notification box that pops up when a friend is online or you have a new email). A couple days later her friends told her that they had recieved offline message links for porn dating sites from her Windows Live Messenger account when she wasnt even on it. I was on her friend list so I also got one from bt-chat.com or something. I changed her hotmail password but the next day it was still happening. For the last 2 days I've run several different scans (AVG, norton, malicious software removal tool, windows defender, windows onecare or something, spybot, symantec worm removal and a msn virus removal tool), I've uninstalled and then reinstalled the messenger, changed her email address completely. I don't know if its still happening because I've just finished doing all that stuff and I want to fix this up before all her 11 year old friends get the links again. I dont know what she did, what I'm looking for or even if something is wrong. Thats everything that I know that's happened. Please help.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Mary at 0:57:14.55 on Fri 24/04/2009
Internet Explorer: 8.0.6001.18702
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.61.1033.18.3000.1043 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\lxcrcoms.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Cyberlink\Shared files\RichVideo.exe
C:\Program Files\Acer\Acer VCM\RS_Service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\DRIVERS\xaudio.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\COMODO\SafeSurf\cssurf.exe
C:\Program Files\Lexmark 2400 Series\lxcrmon.exe
C:\Program Files\Lexmark 2400 Series\ezprint.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Acer\Acer VCM\acp2HID.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Acer\Empowering Technology\NotificationCenter\Framework.NotificationCenter.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\Explorer.EXE
C:\Users\Mary\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://login.live.com/login.srf?wa=wsignin1.0&rpsnv=10&ct=1231404313&rver=5.5.4177.0&wp=MBI&wreply=http:%2F%2Fmail.live.com%2Fdefault.aspx%3Fn%3D751723226&id=64855
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=1008&m=aspire_6930
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=1008&m=aspire_6930
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=1008&m=aspire_6930
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.415.1646\swg.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe
mRun: [eAudio] "c:\program files\acer\empowering technology\eaudio\eAudio.exe"
mRun: [BkupTray] "c:\program files\newtech infosystems\nti backup now 5\BkupTray.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [ePower_DMC] c:\program files\acer\empowering technology\epower\ePower_DMC.exe
mRun: [ArcadeDeluxeAgent] "c:\program files\acer arcade deluxe\acer arcade deluxe\ArcadeDeluxeAgent.exe"
mRun: [CLMLServer] "c:\program files\acer arcade deluxe\acer arcade deluxe\kernel\clml\CLMLSvc.exe"
mRun: [PlayMovie] "c:\program files\acer arcade deluxe\playmovie\PMVService.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [COMODO SafeSurf] "c:\program files\comodo\safesurf\cssurf.exe" -s
mRun: [lxcrmon.exe] "c:\program files\lexmark 2400 series\lxcrmon.exe"
mRun: [EzPrint] "c:\program files\lexmark 2400 series\ezprint.exe"
mRun: [LXCRCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCRtime.dll,_RunDLLEntry@16
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\wpclsp.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {81FA0BA2-946B-4676-9BF2-EEB32CF65F19} = 203.12.160.35 203.12.160.36
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll,avgrsstx.dll c:\windows\system32\cssdll32.dll c:\progra~1\google\google~1\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-10 325128]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-3 107272]
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20090414.001\IDSvix86.sys [2009-4-17 272432]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-10-22 61424]
R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-10-22 122368]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-26 101936]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-7-22 113664]
R3 L1E;NDIS Miniport Driver for Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller;c:\windows\system32\drivers\L1E60x86.sys [2008-7-22 47104]
R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-7-22 3658752]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2009-2-19 41008]
R3 winbondcir;Winbond IR Transceiver;c:\windows\system32\drivers\winbondcir.sys [2007-3-28 43008]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]

=============== Created Last 30 ================

2009-04-23 21:54 <DIR> --d----- c:\program files\Microsoft
2009-04-23 18:07 <DIR> --d----- c:\programdata\Spybot - Search & Destroy
2009-04-23 18:07 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-04-23 18:07 <DIR> --d----- c:\progra~2\Spybot - Search & Destroy
2009-04-15 21:40 1,255,936 a------- c:\windows\system32\lsasrv.dll
2009-04-15 21:40 72,704 a------- c:\windows\system32\secur32.dll
2009-04-15 21:40 24,064 a------- c:\windows\system32\amxread.dll
2009-04-15 21:40 13,824 a------- c:\windows\system32\apilogen.dll
2009-04-15 21:35 376,832 a------- c:\windows\system32\winhttp.dll
2009-04-15 21:35 562,176 a------- c:\windows\system32\msdtcprx.dll
2009-04-15 21:35 38,912 a------- c:\windows\system32\xolehlp.dll
2009-04-15 21:26 551,424 a------- c:\windows\system32\rpcss.dll
2009-04-15 21:26 3,599,328 a------- c:\windows\system32\ntkrnlpa.exe
2009-04-15 21:26 3,547,632 a------- c:\windows\system32\ntoskrnl.exe
2009-04-15 21:26 666,624 a------- c:\windows\system32\printfilterpipelinesvc.exe
2009-04-15 21:26 183,296 a------- c:\windows\system32\sdohlp.dll
2009-04-15 21:26 98,304 a------- c:\windows\system32\iasrecst.dll
2009-04-15 21:26 54,784 a------- c:\windows\system32\iasads.dll
2009-04-15 21:26 44,032 a------- c:\windows\system32\iasdatastore.dll
2009-04-15 21:26 26,112 a------- c:\windows\system32\printfilterpipelineprxy.dll
2009-04-15 21:26 17,408 a------- c:\windows\system32\iashost.exe
2009-04-12 20:56 <DIR> --d----- c:\users\mary\appdata\roaming\Xi
2009-04-12 20:16 <DIR> --d----- c:\users\mary\appdata\roaming\GetRightToGo

==================== Find3M ====================

2009-03-16 20:38 40,960 a------- c:\windows\apppatch\apihex86.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 109,056 a------- c:\windows\system32\iesysprep.dll
2009-03-08 04:33 109,568 a------- c:\windows\system32\PDMSetup.exe
2009-03-08 04:33 132,608 a------- c:\windows\system32\ieUnatt.exe
2009-03-08 04:33 107,520 a------- c:\windows\system32\RegisterIEPKEYs.exe
2009-03-08 04:33 107,008 a------- c:\windows\system32\SetIEInstalledDate.exe
2009-03-08 04:33 103,936 a------- c:\windows\system32\SetDepNx.exe
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:32 66,560 a------- c:\windows\system32\wextract.exe
2009-03-08 04:32 169,472 a------- c:\windows\system32\iexpress.exe
2009-03-08 04:31 34,816 a------- c:\windows\system32\imgutil.dll
2009-03-08 04:31 48,128 a------- c:\windows\system32\mshtmler.dll
2009-03-08 04:31 45,568 a------- c:\windows\system32\mshta.exe
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-02-27 19:02 51,200 a------- c:\windows\inf\infpub.dat
2009-02-27 19:01 143,360 a------- c:\windows\inf\infstrng.dat
2009-02-27 19:01 86,016 a------- c:\windows\inf\infstor.dat
2009-02-08 20:10 2,033,152 a------- c:\windows\system32\win32k.sys
2009-02-06 18:52 49,504 a------- c:\windows\system32\sirenacm.dll
2009-02-03 00:35 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-30 02:52 319,456 a------- c:\windows\DIFxAPI.dll
2009-01-26 18:34 90,112 a------- c:\windows\system32\dpl100.dll
2009-01-26 18:34 823,296 a------- c:\windows\system32\divx_xx0c.dll
2009-01-26 18:34 823,296 a------- c:\windows\system32\divx_xx07.dll
2009-01-26 18:34 815,104 a------- c:\windows\system32\divx_xx0a.dll
2009-01-26 18:34 802,816 a------- c:\windows\system32\divx_xx11.dll
2009-01-26 18:34 684,032 a------- c:\windows\system32\DivX.dll
2008-12-14 01:24 0 a------- c:\users\mary\appdata\roaming\wklnhst.dat
2008-07-22 12:08 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 19:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-01-11 16:04 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-01-11 16:04 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-01-11 16:04 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat

============= FINISH: 0:59:10.74 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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  • Local time:08:33 AM

Posted 05 May 2009 - 07:08 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 Inked_Chick

Inked_Chick
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  • Local time:10:33 PM

Posted 05 May 2009 - 10:22 PM

It doesn't matter how long it takes for a reply, as long as I get one then I'm happy. There is nothing new to add, except that since uninstalling MSN and reinstalling it and changing emails and passwords ect. nothing has been happening at all. Well we haven't been using much of MSN in fact but no one has complainded of getting the links, so I dont know if the problem is gone or even if there was one. My niece said nothing downloaded but since it (the polariodz site) had asked for her email address and email password I was thinking it might have been like a spam scam? I'm not all that computer savvy so I appologise for my naiveness.
I followed the instructions to a T and conslulted the A/V control forum so I hope that I did everything right.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Mary at 12:53:18.27 on Wed 06/05/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.61.1033.18.3000.1722 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe
C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
C:\Program Files\Acer\Empowering Technology\Service\ETService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\lxcrcoms.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Cyberlink\Shared files\RichVideo.exe
C:\Program Files\Acer\Acer VCM\RS_Service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Mary\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://login.live.com/login.srf?wa=wsignin1.0&rpsnv=10&ct=1231404313&rver=5.5.4177.0&wp=MBI&wreply=http:%2F%2Fmail.live.com%2Fdefault.aspx%3Fn%3D751723226&id=64855
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=1008&m=aspire_6930
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=1008&m=aspire_6930
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=1008&m=aspire_6930
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [LXCRCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCRtime.dll,_RunDLLEntry@16
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ePower_DMC] c:\program files\acer\empowering technology\epower\ePower_DMC.exe
mRun: [eAudio] "c:\program files\acer\empowering technology\eaudio\eAudio.exe"
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\wpclsp.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-09.sun.com/s/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab?e=1240847753304&h=b2f92563f0a13647d1dc833c8da0fba5/&filename=jinstall-6u13-windows-i586-jc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll,avgrsstx.dll c:\windows\system32\cssdll32.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-4-30 114768]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-10 325128]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-3 107272]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-10-22 61424]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-4-30 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2009-4-30 51792]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-1-10 903960]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-10 298264]
R2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384]
R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2008-10-22 81504]
R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-7-22 24576]
R2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-25 45056]
R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-10-22 122368]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-25 131072]
R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2008-10-22 233472]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-4-23 1153368]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-7-22 113664]
R3 L1E;NDIS Miniport Driver for Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller;c:\windows\system32\drivers\L1E60x86.sys [2008-7-22 47104]
R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-7-22 3658752]
R3 winbondcir;Winbond IR Transceiver;c:\windows\system32\drivers\winbondcir.sys [2007-3-28 43008]

=============== Created Last 30 ================

2009-04-30 22:38 51,792 a------- c:\windows\system32\drivers\aswMonFlt.sys
2009-04-28 02:00 410,984 a------- c:\windows\system32\deploytk.dll
2009-04-24 23:44 783 a------- c:\windows\NTIWVEDT.INI
2009-04-23 21:54 <DIR> --d----- c:\program files\Microsoft
2009-04-23 18:07 <DIR> --d----- c:\programdata\Spybot - Search & Destroy
2009-04-23 18:07 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-04-23 18:07 <DIR> --d----- c:\progra~2\Spybot - Search & Destroy
2009-04-15 21:40 1,255,936 a------- c:\windows\system32\lsasrv.dll
2009-04-15 21:40 72,704 a------- c:\windows\system32\secur32.dll
2009-04-15 21:40 24,064 a------- c:\windows\system32\amxread.dll
2009-04-15 21:40 13,824 a------- c:\windows\system32\apilogen.dll
2009-04-15 21:35 376,832 a------- c:\windows\system32\winhttp.dll
2009-04-15 21:35 562,176 a------- c:\windows\system32\msdtcprx.dll
2009-04-15 21:35 38,912 a------- c:\windows\system32\xolehlp.dll
2009-04-15 21:26 551,424 a------- c:\windows\system32\rpcss.dll
2009-04-15 21:26 3,599,328 a------- c:\windows\system32\ntkrnlpa.exe
2009-04-15 21:26 3,547,632 a------- c:\windows\system32\ntoskrnl.exe
2009-04-15 21:26 666,624 a------- c:\windows\system32\printfilterpipelinesvc.exe
2009-04-15 21:26 183,296 a------- c:\windows\system32\sdohlp.dll
2009-04-15 21:26 98,304 a------- c:\windows\system32\iasrecst.dll
2009-04-15 21:26 54,784 a------- c:\windows\system32\iasads.dll
2009-04-15 21:26 44,032 a------- c:\windows\system32\iasdatastore.dll
2009-04-15 21:26 26,112 a------- c:\windows\system32\printfilterpipelineprxy.dll
2009-04-15 21:26 17,408 a------- c:\windows\system32\iashost.exe
2009-04-12 20:56 <DIR> --d----- c:\users\mary\appdata\roaming\Xi
2009-04-12 20:16 <DIR> --d----- c:\users\mary\appdata\roaming\GetRightToGo

==================== Find3M ====================

2009-05-01 00:18 143,360 a------- c:\windows\inf\infstrng.dat
2009-05-01 00:18 86,016 a------- c:\windows\inf\infstor.dat
2009-05-01 00:18 51,200 a------- c:\windows\inf\infpub.dat
2009-03-16 20:38 40,960 a------- c:\windows\apppatch\apihex86.dll
2009-03-02 21:40 827,392 a------- c:\windows\system32\wininet.dll
2009-03-02 21:37 78,336 a------- c:\windows\system32\ieencode.dll
2009-03-02 19:28 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-02-08 20:10 2,033,152 a------- c:\windows\system32\win32k.sys
2009-02-06 18:52 49,504 a------- c:\windows\system32\sirenacm.dll
2008-12-14 01:24 0 a------- c:\users\mary\appdata\roaming\wklnhst.dat
2008-07-22 12:08 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 19:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-01-11 16:04 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-01-11 16:04 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-01-11 16:04 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat

============= FINISH: 12:54:21.56 ===============

Attached Files


Edited by Inked_Chick, 05 May 2009 - 10:26 PM.


#4 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
  •  
  • Location:Mikado Michigan
  • Local time:07:33 AM

Posted 06 May 2009 - 03:54 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

I think you have taken care of the problem. The site that you posted about, has had their domain name yanked. It is no longer registered, so whoever was doing it, has lost their domain. From what you described, this wasn't any malware on your computer, it was basically a phish. But lets run a few scans to make sure.

You already have AVG, so please update it and do a full scan. Also Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Post the logs from both scans.
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#5 Inked_Chick

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Posted 06 May 2009 - 08:39 PM

I havent done anything new to fix this problem since my first post, I didnt want to make things worse. I did everything you asked but when I got up to the part where you said "When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process" I got a message saying instead "The scan completed successfully. No malicious items were detected, click 'Main Menu'". So I dont have 2 logs, one 1.

Malwarebytes' Anti-Malware 1.36
Database version: 2085
Windows 6.0.6001 Service Pack 1

7/05/2009 11:28:42 AM
mbam-log-2009-05-07 (11-28-42).txt

Scan type: Quick Scan
Objects scanned: 74381
Time elapsed: 1 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Hoov

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Posted 06 May 2009 - 10:24 PM

That's fine, I should have mentioned that. Its not showing any problems. Did you do a full scan with AVG?

Like I said, I really don't think you have a problem, you fixed it on your own.
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#7 Inked_Chick

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Posted 07 May 2009 - 02:20 AM

I've just run the AVG scan, nothing there but tracking cookies and a trojan. I do run regular scans but I was worried about my niece and her friends getting those links. Its a load off my mind I can tell you that. Thanks for all your help and its good to know that there are people like you guys still around.

Edited by Inked_Chick, 07 May 2009 - 02:22 AM.


#8 Hoov

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Posted 07 May 2009 - 07:11 PM

You are welcome. I don't know how old you niece is, but you may want to explain to her about phish type e-mail. Also let her know that the only time she should type a password into a form is when she is logging into something, and then it shouldn't be a link that she clicked in an e-mail. If you need I can provide more information about phish and how to avoid them.
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#9 Inked_Chick

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Posted 08 May 2009 - 04:14 AM

She's 11 and she should have known better, I've explained all this to her before. But if you could provide that information, that would be great. She might learn something. Thank you.

#10 Hoov

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Posted 08 May 2009 - 04:13 PM

I will try and get some information together that is appropriate for an 11 year old.
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#11 Hoov

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Posted 08 May 2009 - 07:55 PM

Take a look at this page, it gives the basic info she needs. Then there is the parent page of that one here, that has more info. Both of them are good.

There is also a quiz that may give you an idea if she understands what she has read and what she see. It is here.
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#12 Inked_Chick

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Posted 09 May 2009 - 11:32 AM

Thank you so so sooooo much for all your help. I'm really grateful to you and all the work you do here. Keep it up :thumbup2: .

#13 Hoov

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Posted 09 May 2009 - 02:27 PM

You are welcome!
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