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possible malware infection, steady system crashes


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#1 maverick824

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Posted 22 April 2009 - 05:49 PM

I think I've gotten as far as I can get with fixing some of the issues with my comp on my own, but I'm in a spot where now I'm stuck. I run Windows XP on an HP Pavilion a705w. The computer itself is about 6 years old and has already been through one clean wipe of the hard drive. I run AVG Anti-Virus nightly, and have Spybot S&D installed. About a month ago, my system started routinely crashing. Some of the problems the drive had were as follows.

- Loss of sound
- Neither Firefox or IE would open, would continually go straight to close/error message reporting log
- System would freeze randomly requiring a hard restart

I ran RegCure and swept the system SEVERAL times using both AVG and RegCure, and it seemed to clear up quite a few of the problems, however, created new ones. Startup is dreadfully slow, the one thing RegCure is supposed to help with. The main problem I need fixed, however, is this.....

When I am running ANY program, especially a Firefox browser, at random times, the top bar of the screen (the close bar) will go from blue to a faded gray, as if I've opened a new window and the other is in the background. A percentage of the time, clicking on the browser page anywhere to make it the main page of use will occasionally cause the comp to completely freeze up. The same problem occurs when I'm running World of Warcraft, it will periodically kick me out to the main screen, and I will have to click on the WoW tab at the bottom to reenter. Anyone who's ever played WoW can attest to how "inconvienent" this can be. :thumbsup: Anytime I go to run a Google search, clicking on the link will send me to an advertisement site, in order the view the page, I actually have to copy the link, open a new tab, and paste the URL in to view the site. Also, every once in a while, I will get an audio feed of a random "radio show" through the speakers, even though I have no pages of any sort running.....if anyone has had any problems similar to this and would like to help me fix them, please respond as soon as it's convienent. Thanks!

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#2 xblindx

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Posted 22 April 2009 - 05:56 PM

Hi and welcome to the forums! :thumbsup:

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Please include the following in your reply:
MBAM log

#3 maverick824

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Posted 22 April 2009 - 06:01 PM

Ok, I clicked on the link you provided and it went to the download box.....when it finished downloading, I double clicked and it brought up the prompt to run the setup......I clicked the "run" button, and my cursor went to mouse/time capsule, then back to mouse, and would not run the setup.....anyway to fix this?

#4 xblindx

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Posted 22 April 2009 - 06:02 PM

Save the file instead of opening it, and then try renaming mbam-setup.exe to install.bat and then run it.

Edited by xblindx, 22 April 2009 - 06:02 PM.


#5 maverick824

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Posted 22 April 2009 - 06:14 PM

ok, i reran the setup download, and it fired the second time, and I installed it according to the directions on the first post.......however, at the end, when I left the "update" and "launch" buttons checked and finished setup, neither fired......so I double clicked the icon on my desktop to run it, I get the arrow/time capsule for a split second, and then it does nothing........

#6 xblindx

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Posted 22 April 2009 - 06:19 PM

Try renaming the file mbam.exe in C:\Program Files\Malwarebytes' Anti-Malware\ to something else again, such as installme.bat or anything ending in a .bat or .exe extension. Then double click the newly renamed file. To download the updates, try visiting here

Edited by xblindx, 22 April 2009 - 06:22 PM.


#7 maverick824

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Posted 22 April 2009 - 06:39 PM

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

4/22/2009 7:38:20 PM
mbam-log-2009-04-22 (19-38-20).txt

Scan type: Quick Scan
Objects scanned: 72580
Time elapsed: 9 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 18
Registry Values Infected: 2
Registry Data Items Infected: 3
Folders Infected: 2
Files Infected: 31

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
\\?\globalroot\systemroot\system32\UACfamdxype.dll (Trojan.TDSS) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{32341e7e-c319-46de-91d0-e30bb1a3caba} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{32341e7e-c319-46de-91d0-e30bb1a3caba} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{100eb1fd-d03e-47fd-81f3-ee91287f9465} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.Shopping.Report) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{32341e7e-c319-46de-91d0-e30bb1a3caba} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c00167aa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\seneka (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\seneka (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{32341e7e-c319-46de-91d0-e30bb1a3caba} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Backdoor.Bot) -> Data: c:\windows\system32\twex.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\sdra64.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\twex.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\twain32 (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\lowsec (Spyware.StolenData) -> Delete on reboot.

Files Infected:
\\?\globalroot\systemroot\system32\UACfamdxype.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACfamdxype.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\UACqflmsdgk.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\UACwjmawgqi.dll (Trojan.TDSS) -> Delete on reboot.
C:\Documents and Settings\Valued Customer\Local Settings\Temp\UAC57b2.tmp (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UAC2c75.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UAC84ac.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UAC8524.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UAC9de1.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACb774.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACbaa0.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twain32\local.ds (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\twain32\user.ds (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\twain32\user.ds.lll (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\local.ds (Spyware.StolenData) -> Delete on reboot.
C:\WINDOWS\system32\lowsec\user.ds (Spyware.StolenData) -> Delete on reboot.
C:\WINDOWS\system32\lowsec\user.ds.lll (Spyware.StolenData) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\twex.exe (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\ (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Valued Customer\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sdra64.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\system32\UACbmjecoqr.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACeajisvav.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACpkssqlhj.dat (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACvoxaahrv.log (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACyhmwpkak.log (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\UACgsykmflw.sys (Trojan.Agent) -> Delete on reboot.

#8 xblindx

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Posted 22 April 2009 - 06:43 PM

Sorry to be the bearer of bad news, but:
IMPORTANT NOTE: One or more of the identified infections was a backdoor Trojan. Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge. Read Danger: Remote Access Trojans.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control again. and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the infection was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

"When should I re-format? How should I reinstall?"
"Help: I Got Hacked. Now What Do I Do?"
"Where to draw the line? When to recommend a format and reinstall?"

Anyways, reboot your computer and run the scan again, post the new log file.

#9 maverick824

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Posted 22 April 2009 - 07:01 PM

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

4/22/2009 8:01:24 PM
mbam-log-2009-04-22 (20-01-24).txt

Scan type: Quick Scan
Objects scanned: 72070
Time elapsed: 10 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 maverick824

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Posted 22 April 2009 - 07:20 PM

so the scan comes back as a 0....there is no information on this computer that would give them access to my card number, it was changed just recently and hasn't been used for any online transactions since the change....my bank has an online feature that requires you to answer one of several prompted questions in order to gain access to the account.....the full wipe is still recommended?

#11 xblindx

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Posted 22 April 2009 - 07:48 PM

A full wipe is the only sure fire way to make sure your computer is clean. We can run some more cleaners and stuff, but we won't know for sure if everything is gone.

I'm quite surprised that the infections didn't return on a reboot, that's a good sign.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


#12 maverick824

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Posted 23 April 2009 - 11:13 AM

ok, all scans are run, results are posted below.......my startup is still quite a bit slow, is there anything that can be done to quick remedy that problem? Thanks for all the help, all issues I was having previously with it look like they've cleared right up......

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/23/2009 at 12:01 PM

Application Version : 4.26.1000

Core Rules Database Version : 3859
Trace Rules Database Version: 1811

Scan type : Complete Scan
Total Scan Time : 01:28:13

Memory items scanned : 209
Memory threats detected : 0
Registry items scanned : 4641
Registry threats detected : 0
File items scanned : 51613
File threats detected : 53

Adware.Tracking Cookie
C:\Documents and Settings\Valued Customer\Cookies\valued customer@specificclick[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@adrevolver[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@media.adrevolver[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@mediaplex[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@ehg-players.hitbox[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@tradedoubler[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@atdmt[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@qnsr[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@cgi-bin[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@enhance[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@www.apartmentfinder[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@zedo[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@apmebf[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@homestore.122.2o7[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@www.toseeka[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@bluestreak[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@oasn04.247realmedia[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@ads.vidsense[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@toseeka[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@dr.findlinks[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@bridge2.admarketplace[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@cdn4.specificclick[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@apartmentfinder[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@bridge1.admarketplace[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@microsoftwlmessengermkt.112.2o7[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@revsci[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@html[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@atwola[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@hitbox[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@advertising[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@tracking.realtor[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@c7.zedo[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@247realmedia[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@shopica[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@casalemedia[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@stats.adbrite[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@cdn.at.atwola[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@doubleclick[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@at.atwola[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@www.shopica[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@insightexpressai[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@ads.pointroll[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@ad.yieldmanager[2].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@specificmedia[1].txt
C:\Documents and Settings\Valued Customer\Cookies\valued customer@realmedia[2].txt

Trace.Known Threat Sources
C:\Documents and Settings\Valued Customer\Local Settings\Temporary Internet Files\Content.IE5\CP1KV0QN\shopica_logo_bott[1].gif
C:\Documents and Settings\Valued Customer\Local Settings\Temporary Internet Files\Content.IE5\CP1KV0QN\footer_dots[1].gif
C:\Documents and Settings\Valued Customer\Local Settings\Temporary Internet Files\Content.IE5\0DEF4HIJ\async_ads_rs[1].htm
C:\Documents and Settings\Valued Customer\Local Settings\Temporary Internet Files\Content.IE5\B5VW4ELL\shopica_logo_top[1].gif
C:\Documents and Settings\Valued Customer\Local Settings\Temporary Internet Files\Content.IE5\B5VW4ELL\style[1].css
C:\Documents and Settings\Valued Customer\Local Settings\Temporary Internet Files\Content.IE5\D3NN3J97\search[1].htm
C:\Documents and Settings\Valued Customer\Local Settings\Temporary Internet Files\Content.IE5\D3NN3J97\sp[1].gif
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#13 xblindx

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Posted 23 April 2009 - 04:04 PM

Quick question, is this is a business PC?

#14 maverick824

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Posted 23 April 2009 - 09:28 PM

no, it's a personal PC

#15 xblindx

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Posted 24 April 2009 - 06:27 AM

Ok, well to be completely sure that your PC is clean, I would recommend a topic in the Hijackthis section of the forums. If you do post a topic there, post a link to this topic here ( http://www.bleepingcomputer.com/forums/t/221603/possible-malware-infection-steady-system-crashes/ ). If you decide not to post in the HJT section,

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to start the program.
  • Cancel any prompts to download the latest CureIt version and click Start.
  • At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)
I do highly recommend a post in the HJT section though, you were infected with multiple backdoor bots and a rootkit, which is a very nasty infection. Your best bet would to be a post in the HJT section.

Edited by xblindx, 24 April 2009 - 06:28 AM.





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