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Cannot open .exe files after malware removal


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#1 ccweir

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Posted 22 April 2009 - 04:13 PM

I am helping a friend whose computer was infected with a virus this morning--the guilty files were 9129837.exe, advpackc.exe, pdfupd.exe, and wpv071239024366.exe. The computer is a Dell Optiplex GX520, Windows XP Pro, running symantec corporate.

I launched windows into safemode, deleted the startup files, and then deleted all of the suspected malware files. This became a bit challenging because I couldn't open regedit.exe and other .exe files. I copied regedit.exe to regedit.com, and all was well. But now I still cannot open .exe files, even though I believe I have solved the malware issues. I have followed numerous suggestions to fix this problem, but to no avail. I have tried the Doug Knox .reg file, the Kelly Corner .reg file, tweaking the registry manually (all the entries look fine) and some other downloads/scripts claiming to fix automatically. Still nothing. Anyone have any ideas? Thanks for your help. DDS log is below:


DDS (Ver_09-03-16.01) - NTFSx86 NETWORK
Run by administrator at 16:58:18.65 on Wed 04/22/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.716 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.com
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

mDefault_Search_URL = hxxp://www.google.com/ie
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [eFax 4.3] "c:\program files\efax messenger 4.3\J2GDllCmd.exe" /R
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [Kriciya] rundll32.exe "c:\windows\anezurow.dll",e
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-000000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\efax43~1.lnk - c:\program files\efax messenger 4.3\J2GTray.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {26BFFB87-5B07-4611-82BB-AF3947013FDD} - hxxp://www.lexis.com/dl/IEDAP.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1182520416655
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: {C66BA27A-239B-420E-8095-8FA110FDCB35} = 10.0.10.114,65.106.1.196,65.106.7.196
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: PCANotify - PCANotify.dll
AppInit_DLLs: c:\progra~1\google\google~4\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,
LSA: Notification Packages = scecli WMTFCD.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\8mgnj04r.default\
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - HiddenExtension: XUL Cache: {D62F4AB6-CFE2-4F48-B7FC-82ECC10AC776} - c:\documents and settings\heg\local settings\application data\{D62F4AB6-CFE2-4F48-B7FC-82ECC10AC776}
FF - HiddenExtension: XUL Cache: {84540675-5C4F-4471-A29F-C1496FC4DF22} - c:\documents and settings\administrator.dell75j3p81\local settings\application data\{84540675-5C4F-4471-A29F-C1496FC4DF22}
FF - HiddenExtension: XUL Cache: {4A77ADA3-74A1-453A-92D3-AD4E79EB0DE4} - c:\documents and settings\administrator\local settings\application data\{4A77ADA3-74A1-453A-92D3-AD4E79EB0DE4}

============= SERVICES / DRIVERS ===============

R1 AW_HOST;AW_HOST;c:\windows\system32\drivers\AW_HOST5.sys [2002-2-11 33496]
S1 awlegacy;awlegacy;c:\windows\system32\drivers\AWLEGACY.sys [2000-9-11 10816]
S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-12-19 337592]
S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-12-19 54968]
S2 awhost32;pcAnywhere Host Service;c:\program files\symantec\pcanywhere\awhost32.exe [2002-2-15 114749]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-3-7 192160]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-3-7 169632]
S2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-3-17 1799408]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-27 101936]
S3 GoogleDesktopManager-092308-165331;Google Desktop Manager 5.8.809.23506;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-1-14 30192]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090417.007\naveng.sys [2009-4-17 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090417.007\navex15.sys [2009-4-17 876144]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-3-17 115952]

=============== Created Last 30 ================

2009-04-22 16:49 <DIR> --d-h--- c:\windows\PIF
2009-04-22 14:54 <DIR> --d----- c:\program files\Trend Micro
2009-04-22 11:53 146,432 a------- c:\windows\regedit.com
2009-04-22 11:34 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-04-22 10:35 <DIR> --d----- C:\Autoruns
2009-04-22 09:23 <DIR> --d----- c:\windows\pss
2009-04-21 10:49 <DIR> --d----- c:\docume~1\alluse~1\applic~1\ZoomBrowser
2009-04-21 10:49 <DIR> --d----- c:\program files\Canon
2009-04-21 10:48 <DIR> --d----- c:\program files\common files\Canon
2009-03-31 17:27 <DIR> --d----- c:\windows\system32\XPSViewer
2009-03-31 17:26 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-03-31 17:26 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-03-31 17:26 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-03-31 17:26 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-03-31 17:26 117,760 -------- c:\windows\system32\prntvpt.dll
2009-03-31 17:26 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-03-31 17:26 <DIR> --d----- C:\33ad370a46e12fbbc2495706
2009-03-31 17:26 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-03-31 17:22 <DIR> --d----- c:\program files\MSXML 6.0

==================== Find3M ====================

2009-02-09 06:19 1,846,272 a------- c:\windows\system32\win32k.sys

============= FINISH: 16:58:40.53 ===============

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#2 KoanYorel

KoanYorel

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Posted 05 May 2009 - 10:46 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 ccweir

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Posted 05 May 2009 - 11:00 AM

After being unable to solve this problem in a timely manner, I wiped the machine and reinstalled. I no longer need assistance, though would be interested to hear if anyone has encountered a similar problem and what the fix was.

#4 KoanYorel

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Posted 05 May 2009 - 11:04 AM

Thanks for informing us.

Good luck.

I have seen some similar but cannot give you links.
Others might PM you?

This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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