I've just collected my computer from the local repair shop after I couldn't get it to start. I've been told that there are no hardware faults and that it appears that Windows XP is corrupt. Rather than pay the extra dollars to get the reinstall done at the shop, I have decided to do it myself. Before reinstalling Windows, I would like to rescue some files from the hard drive that were not backed up (just a few Christmas movie files). Can someone please explain how I do this when I can't get the computer to start at all. I get to the point where I am asked if I want Windows to start normally/in Safe mode etc but regardless of which option I choose, the computer restarts and ends up at the same screen. I have tried the Support disk that came with the computer but when I choose the option of 'Start Recovery', I am given a warning saying 'Cannot open swap file c:\cwsdpmi.swp'. Despite this, it continues to the next screen where the language is selected, followed by the licence agreement but then an error message appears saying that the necessary recovery files are not in their original folder and the whole process starts again. Any ideas?