Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected with a Nasty Malware (Not sure which one)


  • This topic is locked This topic is locked
2 replies to this topic

#1 dead horse

dead horse

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:08:31 PM

Posted 21 April 2009 - 11:14 PM

Hi Guys, My laptop has been infected with a real nasty one. It closes taskmanager, all browsers, Ms Office etc after a few seconds. I Googled the problem and have scanned with Kaspersky Online, Panda Online, Symentec Online scanners, Spybot, MalwareBytes, Spyware Doctor, Ad-Aware Free. They found and removed some crap but the problems remain. I have also run ComboFix, Sdfix, Smitfraud Fix, All Virtumondo Scanners, Mutiple cleans with Atfcleaner but to no avail. During my struggles with the problem for the last couple of weeks, I have made some observations which might be helpful for you guys.

- The malware somehow executes a little while after the Windows startup, so if I put the useful programs in my profile's startup folder, they run OK but if I close them and try to run them again, they disappear after a couple of seconds. Any program which I manage to start during the time when startup processes/services are loading also manages to stay.

- If I kill explorer.exe and run it again, the explorer gets into a run/kill loop i.e the desktop and taskbar start disappearing and appearing.

- I renamed taskkill.exe in system32 folder but the original file was instantly recreated.

- I removed a suspicious messenger related dll using Hijackthis and the problem was solved for a couple of days, but a blue screen made me restart the laptop and the same old problem returned.

Here is the DDS Log:



DDS (Ver_09-03-16.01) - NTFSx86
Run by dead horse at 9:39:07.01 on 2009-04-22
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_13
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============


============== Pseudo HJT Report ===============

uWindow Title = Microsoft Internet Explorer provided by Telenor Pvt. Ltd.
uInternet Settings,ProxyServer = 10.5.3.44:8080
uInternet Settings,ProxyOverride = x5chris.telenor.com;crm.telenor.com;pos.telenor.com;shoptool.bss.telenor.com;webmail.telenor.com;helpdesk.telenor.com;tpptestdb.bss.telenor.com;10.1.4.190;10.1.4.183;172.18.26.139;*.bss.telenor.com;partner.telenor.com;<local>
BHO: IeCatch5 Class: {2f364306-aa45-47b5-9f9d-39a8b94e7ef7} - c:\progra~1\flashget\jccatch.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: gFlash Class: {f156768e-81ef-470c-9057-481ba8380dba} - c:\progra~1\flashget\getflash.dll
TB: FlashGet Bar: {e0e899ab-f487-11d5-8d29-0050ba6940e3} - c:\progra~1\flashget\fgiebar.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [DU Meter] c:\program files\du meter\DUMeter.exe
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\sarmad~1.jav\startm~1\programs\startup\flashg~1.lnk - c:\program files\flashget\flashget.exe
StartupFolder: c:\docume~1\sarmad~1.jav\startm~1\programs\startup\hijack~1.lnk - c:\program files\trend micro\hijackthis\HijackThis.exe
StartupFolder: c:\docume~1\sarmad~1.jav\startm~1\programs\startup\micros~1.lnk - c:\windows\installer\{90110409-6000-11d3-8cfe-0150048383c9}\outicon.exe
StartupFolder: c:\docume~1\sarmad~1.jav\startm~1\programs\startup\micros~2.lnk - c:\windows\installer\{90110409-6000-11d3-8cfe-0150048383c9}\wordicon.exe
StartupFolder: c:\docume~1\sarmad~1.jav\startm~1\programs\startup\mozill~1.lnk - c:\program files\mozilla firefox\firefox.exe
StartupFolder: c:\docume~1\sarmad~1.jav\startm~1\programs\startup\opera.lnk - c:\program files\opera\opera.exe
StartupFolder: c:\documents and settings\sarmad.javed\start menu\programs\startup\procexp.exe
StartupFolder: c:\docume~1\sarmad~1.jav\startm~1\programs\startup\securi~1.lnk - c:\program files\security task manager\TaskMan.exe
StartupFolder: c:\docume~1\sarmad~1.jav\startm~1\programs\startup\SHORTC~1.LNK -
StartupFolder: c:\docume~1\sarmad~1.jav\startm~1\programs\startup\shortc~3.lnk - c:\program files\k-lite codec pack\media player classic\mplayerc.exe
StartupFolder: c:\documents and settings\sarmad.javed\start menu\programs\startup\_67892_Trois_couleurs_Rouge_23.976fps_1CD_English_SubRip_DiVXPlanet.rar
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
uPolicies-explorer: ForceStartMenuLogOff = 1 (0x1)
uPolicies-explorer: NoSimpleStartMenu = 1 (0x1)
uPolicies-explorer: NoStartMenuMyMusic = 1 (0x1)
uPolicies-explorer: NoSMMyPictures = 1 (0x1)
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
uPolicies-system: HideLegacyLogonScripts = 1 (0x1)
IE: Download All by FlashGet - c:\program files\flashget\jc_all.htm
IE: Download using FlashGet - c:\program files\flashget\jc_link.htm
IE: {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - c:\progra~1\flashget\flashget.exe
Trusted Zone: com\crm.telenor
Trusted Zone: com\cxpress.telenor
Trusted Zone: com\hrsurvey.telenor
Trusted Zone: com\isb-chq-catlyst.telenor
Trusted Zone: com\pos.telenor
Trusted Zone: com\sps.telenor
Trusted Zone: com\tpptestdb.bss.telenor
Trusted Zone: com\webmail.telenor
Trusted Zone: crm
Trusted Zone: pos
Trusted Zone: telenor.com\cicas
Trusted Zone: telenor.no\icas
Trusted Zone: telenor.no\portal.transitt
Trusted Zone: com\crm.telenor
Trusted Zone: com\cxpress.telenor
Trusted Zone: com\hrsurvey.telenor
Trusted Zone: com\isb-chq-catlyst.telenor
Trusted Zone: com\pos.telenor
Trusted Zone: com\sps.telenor
Trusted Zone: com\tpptestdb.bss.telenor
Trusted Zone: com\webmail.telenor
Trusted Zone: crm
Trusted Zone: pos
Trusted Zone: telenor.com\cicas
Trusted Zone: telenor.no\icas
Trusted Zone: telenor.no\portal.transitt
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-1_3_1_10-windows-i586.cab
DPF: {CAFEEFAC-0014-0001-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.1/jinstall-1_4_1_07-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D4003189-95B1-4A2F-9A87-F2B03665960D} - hxxp://www.spvod.com/soft/vjocx-ch-spvod.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: tpfnf2 - notifyf2.dll
Notify: tphotkey - tphklock.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli ACGina

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sarmad~1.jav\applic~1\mozilla\firefox\profiles\zu4mjhgq.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\opera\program\plugins\nppl3260.dll
FF - plugin: c:\program files\opera\program\plugins\nprpjplug.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-04-22 08:14 135,680 a------- c:\windows\system32\2123.com
2009-04-22 07:16 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-22 07:16 <DIR> --d----- c:\program files\Lavasoft
2009-04-22 06:35 <DIR> --d----- c:\documents and settings\sarmad.javed\SmitfraudFix
2009-04-22 06:00 268 a---h--- C:\sqmdata06.sqm
2009-04-22 06:00 244 a---h--- C:\sqmnoopt06.sqm
2009-04-21 21:29 106 ---sh--- c:\windows\WSYS049.SYS
2009-04-21 21:29 41 ----h--- c:\windows\trfntw32.cfg
2009-04-21 21:28 831,776 a------- c:\windows\system32\wodFtpDLX.dll
2009-04-21 21:28 274,976 a------- c:\windows\system32\XceedFtp.dll
2009-04-21 21:28 <DIR> --d----- c:\program files\CoffeeCup Software
2009-04-16 02:06 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-16 02:06 215,552 -------- c:\windows\system32\dllcache\wordpad.exe
2009-04-16 02:06 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-16 02:06 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-04-16 02:06 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-04-16 02:06 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-04-16 02:06 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-04-16 02:06 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-04-10 03:32 1,033,728 a------- c:\windows\Copy of explorer.exe
2009-04-10 02:55 80 a------- c:\windows\Copy of explorer.scf
2009-04-08 14:58 28,544 a------- c:\windows\system32\drivers\pavboot.sys
2009-04-08 14:58 <DIR> --d----- c:\program files\Panda Security
2009-04-08 14:49 138,384 a------- c:\windows\system32\drivers\tmcomm.sys
2009-04-08 14:43 <DIR> --d----- C:\ComboFix
2009-04-08 14:42 <DIR> --d----- c:\docume~1\sarmad~1.jav\applic~1\HouseCall 6.6
2009-04-08 10:08 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-04-08 10:08 12,160 a------- c:\windows\system32\dllcache\mouhid.sys
2009-04-08 10:08 10,368 a------- c:\windows\system32\drivers\hidusb.sys
2009-04-08 10:08 10,368 a------- c:\windows\system32\dllcache\hidusb.sys
2009-04-08 06:59 578,560 a------- c:\windows\system32\dllcache\user32.dll
2009-04-08 06:58 <DIR> --d----- c:\windows\ERUNT
2009-04-08 06:58 <DIR> --d----- C:\SDFix
2009-04-08 06:53 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-04-08 06:45 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-04-08 06:45 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-04-08 06:45 325,640 a------- c:\windows\system32\drivers\avgldx86.sys
2009-04-08 06:45 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-04-08 04:10 <DIR> --d----- C:\VundoFix Backups
2009-04-08 04:04 161,792 a------- c:\windows\SWREG.exe
2009-04-08 04:04 98,816 a------- c:\windows\sed.exe
2009-04-08 03:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-04-08 01:48 <DIR> --d----- c:\program files\AVG
2009-04-08 01:31 33,408 a------- c:\windows\system32\drivers\fsbts.sys
2009-04-07 19:25 268,648 a------- c:\windows\system32\mucltui.dll
2009-04-07 19:25 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-04-07 15:02 410,984 a------- c:\windows\system32\deploytk.dll
2009-04-07 15:02 73,728 a------- c:\windows\system32\javacpl.cpl
2009-04-07 12:48 268 a---h--- C:\sqmdata05.sqm
2009-04-07 12:48 244 a---h--- C:\sqmnoopt05.sqm
2009-04-06 19:29 <DIR> --d----- c:\program files\common files\BitDefender
2009-04-05 20:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-04-05 20:44 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-04-05 20:44 <DIR> --d----- c:\docume~1\sarmad~1.jav\applic~1\SUPERAntiSpyware.com
2009-04-05 19:20 109,085 a------- c:\windows\system32\dllcache\ibmtrp.sys
2009-04-05 19:20 100,936 a------- c:\windows\system32\dllcache\ibmtok.sys
2009-04-05 19:18 9,216 a------- c:\windows\system32\dllcache\ibmsgnet.dll
2009-04-05 19:18 28,700 a------- c:\windows\system32\dllcache\ibmexmp.sys
2009-04-05 19:18 161,020 a------- c:\windows\system32\dllcache\i81xnt5.sys
2009-04-05 19:18 702,845 a------- c:\windows\system32\dllcache\i81xdnt5.dll
2009-04-05 19:18 58,592 a------- c:\windows\system32\dllcache\i740nt5.sys
2009-04-05 19:18 353,184 a------- c:\windows\system32\dllcache\i740dnt5.dll
2009-04-05 19:16 150,239 a------- c:\windows\system32\dllcache\hsf_amos.sys
2009-04-05 19:16 19,456 a------- c:\windows\system32\dllcache\hr1w.dll
2009-04-05 19:16 5,760 a------- c:\windows\system32\dllcache\hpt4qic.sys
2009-04-05 19:16 13,312 a------- c:\windows\system32\dllcache\hpsjmcro.dll
2009-04-05 19:16 324,608 a------- c:\windows\system32\dllcache\hpojwia.dll
2009-04-05 19:16 32,768 a------- c:\windows\system32\dllcache\hpgtmcro.dll
2009-04-05 19:16 68,608 a------- c:\windows\system32\dllcache\hpgt53tk.dll
2009-04-05 19:16 165,888 a------- c:\windows\system32\dllcache\hpgt53.dll
2009-04-05 19:16 31,232 a------- c:\windows\system32\dllcache\hpgt42tk.dll
2009-04-05 19:16 93,696 a------- c:\windows\system32\dllcache\hpgt42.dll
2009-04-05 19:16 126,976 a------- c:\windows\system32\dllcache\hpgt34tk.dll
2009-04-05 19:16 101,376 a------- c:\windows\system32\dllcache\hpgt34.dll
2009-04-05 19:14 31,744 a------- c:\windows\system32\dllcache\fxsroute.dll
2009-04-05 19:13 43,008 a------- c:\windows\system32\dllcache\esucm.dll
2009-04-05 19:12 19,594 a------- c:\windows\system32\dllcache\e100isa4.sys
2009-04-05 19:11 63,208 a------- c:\windows\system32\dllcache\dc21x4.sys
2009-04-05 19:10 714,698 a------- c:\windows\system32\dllcache\cbmdmkxx.sys
2009-04-05 19:09 144,384 a------- c:\windows\system32\dllcache\avmenum.dll
2009-04-05 19:08 19,968 a------- c:\windows\system32\dllcache\inetsloc.dll
2009-04-05 19:08 7,680 a------- c:\windows\system32\dllcache\inetmgr.exe
2009-04-05 19:08 169,984 a------- c:\windows\system32\dllcache\iisui.dll
2009-04-05 19:08 14,336 a------- c:\windows\system32\dllcache\iisreset.exe
2009-04-05 19:08 5,632 a------- c:\windows\system32\dllcache\iisrstap.dll
2009-04-05 19:08 6,144 a------- c:\windows\system32\dllcache\ftpsapi2.dll
2009-04-05 19:08 94,720 a------- c:\windows\system32\dllcache\certmap.ocx
2009-04-05 18:47 4,608 a------- c:\windows\system32\rsrc32.dll
2009-04-05 17:07 <DIR> --d----- c:\program files\Spyware Doctor
2009-04-05 17:07 <DIR> --d----- c:\docume~1\sarmad~1.jav\applic~1\PC Tools
2009-04-05 17:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools
2009-04-05 14:28 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-04-05 14:28 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-04-05 12:32 <DIR> --d----- c:\docume~1\sarmad~1.jav\applic~1\Malwarebytes
2009-04-05 12:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-05 12:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-05 12:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-05 12:32 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-05 12:14 74,240 a------- c:\windows\system32\zlib.dll

==================== Find3M ====================

2009-04-22 07:58 2,516 a------- c:\windows\system32\tmp.reg
2009-04-05 00:59 5,427 a------- c:\windows\system32\EGATHDRV.SYS
2009-03-21 20:06 989,696 a------- c:\windows\system32\dllcache\kernel32.dll
2009-03-20 14:19 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_ccdcmb_01007.Wdf
2009-03-20 14:19 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-03-06 20:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-03 05:04 1,499,136 -------- c:\windows\system32\dllcache\shdocvw.dll
2009-02-20 14:11 3,068,416 -------- c:\windows\system32\dllcache\mshtml.dll
2009-02-20 14:10 666,112 a------- c:\windows\system32\wininet.dll
2009-02-20 14:10 666,112 a------- c:\windows\system32\dllcache\wininet.dll
2009-02-20 14:10 619,520 a------- c:\windows\system32\dllcache\urlmon.dll
2009-02-20 14:10 81,920 a------- c:\windows\system32\ieencode.dll
2009-02-20 14:10 81,920 -------- c:\windows\system32\dllcache\ieencode.dll
2009-02-09 18:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 18:10 729,088 a------- c:\windows\system32\dllcache\lsasrv.dll
2009-02-09 18:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 18:10 714,752 a------- c:\windows\system32\dllcache\ntdll.dll
2009-02-09 18:10 617,472 a------- c:\windows\system32\dllcache\advapi32.dll
2009-02-09 18:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 18:10 473,600 a------- c:\windows\system32\dllcache\fastprox.dll
2009-02-09 18:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 17:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 17:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-07 19:02 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-06 17:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 17:08 2,189,056 a------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-06 17:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 17:06 2,145,280 a------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-06 16:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 16:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 16:32 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-04 01:59 56,832 a------- c:\windows\system32\secur32.dll
2009-02-04 01:59 56,832 -------- c:\windows\system32\dllcache\secur32.dll
2002-07-31 19:55 106 ---sh--- c:\windows\WSYS049.SYS

============= FINISH: 9:39:43.48 ===============

BC AdBot (Login to Remove)

 


#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Members
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:10:31 AM

Posted 05 May 2009 - 10:16 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Members
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:10:31 AM

Posted 10 May 2009 - 02:42 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users