Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

im in over my head


  • Please log in to reply
1 reply to this topic

#1 lintlicker

lintlicker

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:09:58 AM

Posted 21 April 2009 - 07:24 PM

Hi,

I have a computer which is totally screwed up. I decided to try to fix it up, however I cannot even get it to completely boot up. The previous owner told me that the computer had lots of viruses, but other than that I have no other history on the machine.

It is a desktop running windows XP. I cannot seem to get it to start in safe mode. It is stuck in an endless loop at the desktop where the icons refresh every 60-90 seconds.

Can you help?

Thanks in advance.

EDIT

I got it to start in safe mode. I'm running malwarebytes anti malware right now.

EDIT II

Scan completed. The following viruses were found:
trojan.vundo.h
rogue.winantivirus
backdoor.bot
trojan.koobface


Problems persist. I don't know what to do next. Thanks.

EDIT III
ran CCleaner and attempted to run other utilities listed in the "Slow computer might not be malware" topic. Computer still will not boot up normally. I get about 10 seconds of use before the machine locks up, then refreshes. It seems like there's a problem with explorer.exe

Edited by lintlicker, 22 April 2009 - 09:41 AM.


BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,805 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:10:58 AM

Posted 22 April 2009 - 10:02 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users