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Computer Crashed Question


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#1 helpmeee

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Posted 21 April 2009 - 07:18 PM

Well, a few years ago while someone was on www.addictinggames.com on my computer it froze then they pressed a key and blam! there went the screen it rebooted itself but as soon as it got to the windows loading screen it would restart again. I took it to some friends of us who work with computers, they notified me that a virus. They recovered some files but I paid like $300, I thought it was normal for a virus to do that but I have seen NO posts of anything like this, Did i get ripped off? By these signs what do you think was the cause?

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#2 quietman7

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Posted 21 April 2009 - 08:52 PM

Crashes (BSOD), unexpected shutdowns, sudden freezing, random restarting, and booting problems could be symptomatic of a variety of things to include hardware/software issues, overheating caused by a failed processor fan, bad memory (RAM), failing or underpowered power supply, CPU overheating, motherboard, video card, faulty or unsigned device drivers, CMOS battery going bad, BIOS and firmware problems, dirty hardware components, programs hanging or unresponsive in the background, and even malware. If the computer is overheating, it usually begins to shutdown/restart on a more regular basis. Without more specific information, its difficult to pinpoint the exact cause. IMO if you paid $300 for repair, you paid too much.
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