Hello There all,
OS: Win xp pro SP 2 with all critical updates (SP 3 not installed)
Intel Core 2 Duo CPU E6850 @ 3GHz..4 gigs ram..Asus P5N32-E SLI mobo
Hitachi 320 gig HD
Nvidia 8800GTS 320 MB video card
Symantec corporate gold anti virus and firewall
SpywareBlaster..Spybot S&D..Windows Defender..Adaware Free anniversary edition...SuperAntiSpyware..
MalwareBytes...CrapCleaner..Diskeeper Pro 2008 all currently updated.
Here is the problem: This system is part of a small home network and is the lead computer (newest,Most powerful) along with a dell laptop latitude D505 and a Gateway PC desktop all connected to the internet via satellite dish with a linksys router.There are no issues with the laptop or the Gateway desktop.All is good with those two machines and the wireless home network is working just fine.
When I start the newer machine it loads win xp pro properly and when I access my email (Outlook Express) it finds the server and downloads my e-mail into the inbox just fine if I click a link in any e-mail the program does not bring me to that internet address.
I am running Firefox 3.08 as my default browser and IE 7 as another browser; both of these browsers open but do not take me to my home page, however the proper url for the homepage is shown in IE 7 But no homepage is shown in Firefox in the url field.
If I open both browsers and go to my homepage setup the proper homepage is listed there within the browsers so it doesn't look like the browsers have been hijacked.
If I type any web address in the url field of either browser I am not taken to that address or webpage.And if I attempt using any of my search engines in either browser I am not given access to the internet.
If I attempt to update any of the security utilities they are not connecting to the net to update.However the utilities will scan the operating system but show no signs of any spyware,malware, infections etc.
I tryed to see if firefox had any updates available and I got a small pane which said: FireFox could not be updated; AUS: update xml file malformed (200)
When I restart this system as it is closing down to restart I get a message which says this program is not responding and gives this: IAMAPP.EXE is not responding, select end to shut down now.
I googled IAMAPP.EXE and it is a folder within my symantec firewall program so then I disabled my internet connection with the intention of uninstalling my Symantec Firewall and Antivirus program and then attempting to re-install these programs thinking that there is a corrupted file somewhere within the firewall proggy but I am not able to uninstall symantec by going to "Add and Remove Programs". It will not let me uninstall this program.
If I attempt to open the firewall by clicking on the icon in the system tray the program won't open and the icon shows a little red x which means the firewall is disabled.But when I go into Start>all programs>symantec firewall program the application opens but I can't update it.And I can't uninstall it.
I hope I have started this thread in the proper place and look forward to any help anyone might be able to give me.
Thank you all very much,