Posted 23 June 2005 - 07:35 PM
geno - you may indeed have to reload Windows if the problem is severe but it could just be a file corruption which would require the file being restored and a diagnostic run on your hard drive. How difficult this will be depends on whether you can get into Safe Mode or not. There are two ways to try if you cannot boot normally:
1. Repeatedly tap the F8 key while the PC is booting, OR
2. Hold down the Ctrl key while the PC is booting.
- this should bring you to a startup menu, one option of which is Boot in Safe Mode.
If you are able to boot in Safe Mode then click Start>run and type "sfc" (no quotes) to run the System File Checker. You will need your Windows CD in the CDROM drive as a source to replace all corrupted files. (Note: If sfc reports User.exe has changed or is corrupted DO NOT replace it without further instructions.)
- Clean your internet cache and temporary files:
Internet Options in Control Panel - Temporary Internet Files section, Delete Cookies and Delete Files. Empty the Recycle Bin.
- Do a scandisk with the 'Thorough' and 'Fix' options checked.
How to find scandisk - My Computer, Right click the C: drive then Properties>Tools tab, click on Check Now
- When that's finished do a defrag.
Start > Programs > Accessories > System Tools > Disk Defragmenter
They will take some time but at least you will know your hard drive is working correctly and tidied up.
- Reboot and see if there's any improvement.
Edited by Rimmer, 23 June 2005 - 08:11 PM.
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