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Windows will not boot, not even in Safe Mode

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2 replies to this topic

#1 darko886


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Posted 21 April 2009 - 02:11 PM


Recently I was looking through some websites and one of them all of a sudden made my computer go crazy with popups and my Norton had just expired. I then restarted my computer and the popups continued and many websites were not accessible, especially antivirus websites, they would just forward to some other sites. I know that one of the things I was infected with was punnet.exe, and I was able to run adaware and it found about 3 things that were a 10 on it's danger scale, and I removed them and restarted my computer. Now, when I try to boot normally I get the message that windows is shutting down and the countdown, and this happens before anything opens. And when I try any form of safe mode, I get to the screen to choose between administrator and my name and I choose administrator and it just goes to a black screen with the corners of the screen saying safe mode. I have a lot of photos and things that were not backed up on my hdd and I really need urgent help to attempt to fix this problem without having to reinstall windows because that will delete everything off of my computer.

Thank you,

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#2 Budapest


    Bleepin' Cynic

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Posted 21 April 2009 - 05:13 PM

Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

Type: chkdsk /r

It's important to have a space before the "/".

To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Orange Blossom

Orange Blossom

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Posted 22 April 2009 - 10:56 PM

Hello darko886,

This topic is related to your HiJack This topic here: http://www.bleepingcomputer.com/forums/t/221296/prunnetexe/ Because you have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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