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Computer freezing 5 secs every two minutes


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#1 cedrico

cedrico

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Posted 21 April 2009 - 07:18 AM

Hi , my computer behaves very strangely since a couple of days. While browsing innternet it will just freeze completely every 2-3 minutes for a few seconds during which I can't move the mouse, type anything, and if I am streaming something or downloading, I get stuck on the current image and sound. After these 4-5 seconds everything goes back to normal for a couple of minutes.... before it starts again... and again... and again....
I am a bit worried I have got something bad running on my computer. Can you please help ?

Here is the DDS :


DDS (Ver_09-03-16.01) - NTFSx86
Run by Cedric at 22:01:03,34 on 21/04/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3066.2501 [GMT 10:00]

AV: Kaspersky Internet Security *On-access scanning enabled* (Updated)
FW: Kaspersky Internet Security *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Creative\Shared Files\CTSched.exe
C:\Program Files\Electronic Arts\EADM\Core.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\RALINK\Common\RaUI.exe
C:\Program Files\Logitech\SetPoint II\SetpointII.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackT\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
D:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Cedric\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2009\ievkbd.dll
uRun: [EA Core] c:\program files\electronic arts\eadm\Core.exe -silent
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Comrade.exe] c:\program files\gamespy\comrade\Comrade.exe
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [<NO NAME>]
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [CTRegRun] c:\windows\CTRegRun.EXE
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [CreativeTaskScheduler] "c:\program files\creative\shared files\CTSched.exe" /logon
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ralink~1.lnk - c:\program files\ralink\common\RaUI.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\setpoi~1.lnk - c:\program files\logitech\setpoint ii\SetpointII.exe
IE: Add to Banner Ad Blocker - c:\program files\kaspersky lab\kaspersky internet security 2009\ie_banner_deny.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky internet security 2009\SCIEPlgn.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\kasper~2\kasper~1\mzvkbd.dll,c:\progra~1\kasper~2\kasper~1\mzvkbd3.dll,c:\progra~1\kasper~2\kasper~1\adialhk.dll,c:\progra~1\kasper~2\kasper~1\kloehk.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\cedric\applic~1\mozilla\firefox\profiles\yrxrk22g.default\

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 33808]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-3-8 226832]
R2 AVP;Kaspersky Internet Security;c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe [2008-11-11 206088]
R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [2008-3-13 26640]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]
S3 AtiHdmiService;ATI Function Driver for HDMI Service;c:\windows\system32\drivers\AtiHdmi.sys [2007-7-20 84992]

=============== Created Last 30 ================


==================== Find3M ====================

2009-04-21 22:01 2,211,360 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-04-21 22:01 20,452 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-04-21 22:00 376,864 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-04-21 22:00 4,464 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-03-11 21:53 107,888 a------- c:\windows\system32\CmdLineExt.dll
2009-03-10 22:19 3,624 a------- c:\windows\system32\ealregsnapshot1.reg
2009-03-10 19:53 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_LMouFilt_01005.Wdf
2009-03-10 19:53 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-03-08 21:18 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-08 09:12 33,808 a------- c:\windows\system32\drivers\klbg.sys
2009-03-08 09:12 101,287 a------- c:\windows\system32\drivers\klin.dat
2009-03-08 09:12 89,601 a------- c:\windows\system32\drivers\klick.dat
2009-03-07 16:26 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-03-07 00:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 11:57 344,064 a------- c:\windows\system32\msvcr70.dll
2009-03-06 11:57 808,440 a------- c:\windows\system32\CDDBUI.dll
2009-03-06 11:57 796,152 a------- c:\windows\system32\CDDBControl.dll
2009-03-06 11:57 108,024 a------- c:\windows\system32\CddbLangIT.dll
2009-03-06 11:57 103,928 a------- c:\windows\system32\CddbLangNL.dll
2009-03-06 11:57 103,928 a------- c:\windows\system32\CddbLangFR.dll
2009-03-06 11:57 103,928 a------- c:\windows\system32\CddbLangES.dll
2009-03-06 11:57 103,928 a------- c:\windows\system32\CddbLangDE.dll
2009-03-06 11:57 83,448 a------- c:\windows\system32\CddbLangJA.dll
2009-03-06 11:57 233,472 a------- c:\windows\system32\ReWire.dll
2009-02-20 18:10 666,112 a------- c:\windows\system32\wininet.dll
2009-02-20 18:10 81,920 a------- c:\windows\system32\ieencode.dll
2009-02-09 22:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 22:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 22:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 22:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 21:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-06 21:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 21:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 20:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 20:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-04 05:59 56,832 a------- c:\windows\system32\secur32.dll

============= FINISH: 22:01:25,50 ===============


I have attached the "Attach" file and also a the "hijackthis" in case it helps.



Cedric

Attached Files



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#2 KoanYorel

KoanYorel

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Posted 04 May 2009 - 11:09 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 10 May 2009 - 02:09 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 rigel

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Posted 10 May 2009 - 07:22 PM

Topic reopened by request of the member.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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