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PLEASE PLEASE PLEASE HELP


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#1 sunlord_clave

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Posted 20 June 2005 - 06:53 AM

There is a task called msdtc.exe running and its taking up 100% of the memory. The problem is it's not letting me run any applications or even log off and shut down! None of the start-up applications are running. When I click a .exe file it doesn't open. Is msdtc.exe spyware? Can anyone help???

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#2 Guest_CBN2xx_*

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Posted 20 June 2005 - 07:04 AM

I just Googled it, and it seems to be a legit file. Anyway, if it doesn't let you shut down through Windows, why don't you just use the power button on your case? Then, turn it on again, go into Safe Mode, then go to Start-> Run, type msconfig, move to the Startup tab, and look for the file, maybe, and disable it. Well, I am no expert, but that's what I would do.

#3 Rimmer

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Posted 20 June 2005 - 07:58 AM

The Startup Database here at BC lets you check whether your startup programs are legitimate or not. This is what it says about msdtc.exe :

MS Distributed Transaction Coordinator - handles transactions across multiple servers and is installed by MS Personal Web Server and MS SQL Server

It flags this as " unnecessary to run this program automatically when Windows starts"

Remove all reference to this file in the Startup folder and delete it from the startup entries in msconfig. Then reboot and see if the situation is improved.

I think you need to run a malware check :-

Is your Anti-virus program current and updated? If not you can download a free anti-virus program here (US Link): AVG Free
When you have downloaded and installed it you need to go online to register it and update it. (It will probably prompt you to do this.)
Once you have installed AVG uninstall your old Anti-Virus software because you should only have one running on your system.

Do you have any anti-spyware installed? If not download and update all of the following:Reboot your computer in Safe Mode and run the anti-virus scan and anti-spyware scans there.
If you are not sure how to boot in Safe Mode there is a tutorial here: Safe Mode

See if that helps :thumbsup:

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#4 sunlord_clave

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Posted 20 June 2005 - 08:41 AM

I didn't have msconfig because I have Win 2000, so I downloaded it and opened it. I unchecked the msdtc.exe file under services, but when I clicked 'apply', msconfig just freezes. I tried doing this to another service, when I click apply it freezes.

#5 sunlord_clave

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Posted 20 June 2005 - 08:43 AM

Also, a funny thing is msdtc.exe doesn't run when I go into safe mode...

#6 sunlord_clave

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Posted 20 June 2005 - 09:11 AM

WOOOHOOO! It's gone! Thanks guys. Long Live Bleeping Computer!

#7 Rimmer

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Posted 20 June 2005 - 07:00 PM

That's good news! :thumbsup:

So how did you fix it?

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.




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