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Unindentified Infection w/ Sysguard.exe


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#1 tohrment

tohrment

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Posted 20 April 2009 - 04:30 PM

I currently have a machine that is infected. I've used a number of different tools to identify suspicious processes, files, and registry entries and I have found a number of them. Unfortunately, the infection is defeating all of my attempts to remove these suspicious entities.


Here is the DDS log with entries that I found suspicious or know to be malicious in bold.


DDS (Ver_09-03-16.01) - NTFSx86
Run by oit at 13:52:06.45 on Mon 04/20/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_01
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1544 [GMT -7:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\System32\svchost.exe -k eapsvcs
svchost.exe
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Brooks Internet Software\RPMSelect\RPMSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\taskmgr.exe
D:\Forensics\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.unlv.edu/
uSearch Bar =
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5061227
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
BHO: AutorunsDisabled - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: : {dbfac615-bcc9-4d27-ac09-f5dcee967007} - c:\windows\system32\iioiodi.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [NWTRAY] NWTRAY.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
mPolicies-system: CompatibleRUPSecurity = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167936069390
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {95D88B35-A521-472B-A182-BB1A98356421} - hxxp://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} - hxxp://myitlab.pearsoned.com/Pegasus/Modules/SIMIntegration/Resources/ax/stub.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} - hxxp://ccs.unlv.edu/sav/webinst.cab
DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} - hxxps://domino4.unlv.edu/dwa7W.cab
DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} - hxxp://asp.mathxl.com/books/_Players/MathPlayer.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Notify: crdufakz - iioiodi.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 nwv1_0

================= FIREFOX ===================

FF - ProfilePath -

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.cookie.p3plevel", 1); // 0=low, 1=medium, 2=high, 3=custom
c:\program files\mozilla firefox\greprefs\all.js - pref("network.enablePad", false); // Allow client to do proxy autodiscovery
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.default", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.search.param.Google.1.custom", "chrome://branding/content/searchconfig.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("signon.prefillForms", true);

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-3-17 65536]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 mudxqghu;Microcode Update Helper;c:\windows\system32\svchost.exe -k netsvcs [2004-8-11 14336]
R2 RPM;RPM Remote Print Manager;c:\program files\brooks internet software\rpmselect\RpmSrvc.exe [2009-3-10 1478656]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-3-31 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090330.049\naveng.sys [2009-3-31 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090330.049\navex15.sys [2009-3-31 876144]

=============== Created Last 30 ================

2009-04-07 13:05 16,896 a------- c:\windows\syssvc.exe
2009-04-07 13:05 16,896 a------- c:\windows\svcho.exe
2009-04-07 12:44 10,752 a------- c:\windows\system32\iehelper.dll
2009-04-07 12:34 354,320 a------- c:\windows\sysguard.exe
2009-04-07 12:34 <DIR> --dsh--- c:\windows\system32\lowsec

2009-04-01 16:05 8,319 a------- c:\windows\DARSuser.ini
2009-04-01 16:04 <DIR> --d----- c:\program files\Miami University
2009-04-01 15:41 11 a------- c:\windows\NetWare.INI
2009-03-31 09:57 <DIR> --d----- c:\windows\system32\scripting
2009-03-31 09:57 <DIR> --d----- c:\windows\system32\en
2009-03-31 09:57 <DIR> --d----- c:\windows\l2schemas
2009-03-31 09:57 <DIR> --d----- c:\windows\system32\bits
2009-03-31 09:55 <DIR> --d----- c:\windows\ServicePackFiles
2009-03-31 08:15 109,744 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-03-31 08:15 48,816 a------- c:\windows\system32\S32EVNT1.DLL
2009-03-30 16:55 <DIR> --d----- c:\program files\Symantec AntiVirus
2009-03-24 10:25 <DIR> --d----- C:\Rebelaid
2009-03-23 12:57 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-03-23 12:55 <DIR> --d----- C:\f6402fd99e47206c203c14c4712894
2009-03-23 12:55 <DIR> --d----- c:\windows\system32\LogFiles

==================== Find3M ====================

2009-03-31 10:00 87,263 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 04:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2007-08-01 14:15 60,968 a------- c:\documents and settings\oit\GoToAssistDownloadHelper.exe

============= FINISH: 13:53:08.48 ===============


The tool I normally use to delete files I've identified manually is GMER. However, when I attempt to navigate to the C: drive in GMER it doesn't allow me to enter it. It sees it but it is not explorable. Also, GMER is detecting a file that is hooking into apparently legitamate processes that DDS/HiJackThis did not identify.

\\?\globalroot\systemroot\system32\UACyidewpyy.dll
\\?\globalroot\systemroot\system32\UACxbqaiqie.dll

I was wondering if there was a way to delete files out of \\?\globalroot\systemroot\system32\ without wiping the hard drive. This infection is also defeating SDFix, MBAM. SuperAntiSpyware. Any suggestions?

Attached Files


Edited by tohrment, 20 April 2009 - 04:37 PM.


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#2 KoanYorel

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Posted 04 May 2009 - 08:27 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 tohrment

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Posted 05 May 2009 - 12:03 PM

Issue resolved.

#4 KoanYorel

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Posted 05 May 2009 - 12:05 PM

Thanks for informing us.

Good Luck!

This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

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