Posted 20 April 2009 - 02:48 PM
Hello to all,
Here is the problem.
I cold boot up the computer, it comes to the welcome screen and logs in. But windows explorer does not load. I can hit Ctrl + Alt + Del and bring up task manager and then do new task and type in explorer and then everything loads up fine.
Before I run Explorer I do get an error message saying "Data Execution Prevention-Microsoft Front Page Server Administrator Client" has closed. I click close, then it says do you want to send error report to microsoft.
When I first got the computer from the client and opened explorer I was getting a bunch of stuff poping up. One being Norton Internet Security wanting to be updated, but it couldn't because it was expired. The other program was MS Antispyware 2009. Now I knew that was a virus so I got rid of that as soon as I could first killing the process with process explorer then disabling it in msconfig and finally uninstalling it from Add/Remove Programs. I have also uninstalled Norton Internet Security being that it was expired and the client didn't want to renew.
I have installed the latest trial version of ESET NOD32 and ran a full deep clean scan of the computer and came up with nothing.
I have just now backed up the clients files onto an external drive.
If I have to I can do a system restore of the computer with the CD's that came with it and restore it back to Factory Default. I figured I would try and get this problem fixed with out having to do that. The client needs to have the computer back ASAP.
Thanks in advance for any help that you may have.