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discette drive 0 seek failure


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#1 notamondayfan

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Posted 20 April 2009 - 01:54 PM

hey,

ive been asked to look at a pc that wont run. its a dell PC here running windows XP home.


when I turn on the PC i get this message -

"discette drive 0 seek failure" press F1 to continue.

when i press F1 it loads to the XP loading page, then just loops and does nothing.

i have tried loading it up in safe mode, but again it gets stuck, but this time on a light blue screen (with nothing else on it).

would this be a hardware problem? the pc looks like its had a hard life (keys missing on keyboard, loads of dust inside the case, dints and scratches on the case too).

I can also get to the settings (is this bios?) but as you can probably tell i havent wanted to venture too much into this incase i really screw things up.

anyway, do you guys have any ideas?

thanks, dean

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#2 garmanma

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Posted 20 April 2009 - 06:59 PM

Things I would do

cleaning the pc interior
http://www.bleepingcomputer.com/tutorials/cleaning-the-inside-of-your-pc/

Replace the motherboard battery
Take the old one out and don't put the new one in for 10-15 minutes
Then reset the date and time in the BIOS
Mark
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why won't my laptop work?

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#3 notamondayfan

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Posted 28 April 2009 - 02:11 PM

Hi,

I have done all the above, and it's still getting stuck on the windows loading screen.

I have figured out that the diskette drive failure error was because bios was looking for a floppy disc drive, which it doesnt have, so i have disabled that in the bios setting.

Anyway, I'm starting to think I'm gonna have to reinstall windows. I have a XP disc that I can boot from and reinstall (i cant repair as i dont know the administrator password), but i dont have any documents or serial codes for the broken XP. so if i reinstall XP would i lose the XP licence?

if so, is there a way to keep that licence? baring in mind i cant even access windows via safe mode.

thanks, dean

#4 notamondayfan

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Posted 30 April 2009 - 05:59 AM

no one???

#5 Elise

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Posted 30 April 2009 - 06:22 AM

Try to disable your floppy-drive in BIOS. I have had this problem with an old pentium II and disabling the drive resolved the problem.

regards, Elise


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