Posted 20 April 2009 - 09:33 AM
I know that my computer is in bad shape, however I am hoping there is some way to be able to transfer my documents to an external hard drive before wiping the computer clean.
The current problem:
Documents can be accessed within only the first few minutes after start-up. Then, everything freezes up except for the mouse, which can still move across the screen. Within the few minutes that documents can be accessed, one can copy/cut, however the “paste” is greyed out when attempting to move files to an external hard drive. Also, one is unable to slide documents from one folder to the next by using the mouse.
In safe mode, I am able to bypass the freezing up, however am still unable to paste.
Leading up to the current problem:
1. My computer was acting very sluggish, so I decided to reboot it. When doing so, I was brought to the black screen with the following:
We apologize for the inconvenience.....
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration ( your most recent settings that worked)
Start Windows Normally
I attempted to start the computer in each of these modes, but the computer just restarts and brings me back to this black screen. No other error messages are given.
2. After running the Windows XP reinstallation cd, computer was running and documents were accessible, however the start-up bar was missing.
3. After a few days, the current problem arised.