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redirected google searches and page loads and very slow laptop!


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11 replies to this topic

#1 csterner

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Posted 19 April 2009 - 08:31 PM

Hello and thanks in advance with any help that you can offer. I have a small network at home and started having issues a few weeks ago.
Here are the symptoms:

Very slow computers
locking up when trying to boot-up
redirected google searches
also redirected page loads( I am seaching ebay and then I get a dell search page that says "cannot find [url="http://ad.yieldmanager.com/st%3Fad_type""]http://ad.yieldmanager.com/st%3Fad_type"[/url]

I have all windows XP SP3 systems. We are connected with a DSL modem and behind that is a Linksys G router. Only the "main pc" that is directly connected and this laptop(with is wirelessly connected) seem to be infected.

About a week ago, my desktop got infected with the trojan-downloader.WMA and the trojan.Brisv.A.inf! I searched thru the boards and thought I had it cleaned, but now it is back. Now I think it has spread to my laptop!

We run AVG Free, spyware doctor, CCleaner.

UUUGGGHHH! Please help.

Edited by csterner, 19 April 2009 - 08:35 PM.


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#2 DaChew

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Posted 19 April 2009 - 08:45 PM

Please isolate the 2 computers from the network, now disconnect any other computers

Treat each computer one at a time till we see what's really going on

Don't attempt to play any music with media player

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Chewy

No. Try not. Do... or do not. There is no try.

#3 csterner

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Posted 19 April 2009 - 09:13 PM

during the scan, I had a pop-up come up and say that it needed to run an active-x control on this page, then a "software manager" came up and said that I needed to click here for a vital update. I did not click it. It was not a windows update. Here is the Log, and thanks for helping me here!

Malwarebytes' Anti-Malware 1.36
Database version: 2013
Windows 5.1.2600 Service Pack 3

4/19/2009 10:08:02 PM
mbam-log-2009-04-19 (22-08-02).txt

Scan type: Quick Scan
Objects scanned: 97282
Time elapsed: 6 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 DaChew

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Posted 19 April 2009 - 09:37 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Chewy

No. Try not. Do... or do not. There is no try.

#5 csterner

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Posted 20 April 2009 - 02:09 PM

Ok, completed that

Combo-Fix.exe/data002\32788R22FWJFW\psexec.cfexe;C:\Documents and Settings\Chris\Desktop\Combo-Fix.exe/data002;Program.PsExec.171;;
data002;C:\Documents and Settings\Chris\Desktop;Archive contains infected objects;;
Combo-Fix.exe;C:\Documents and Settings\Chris\Desktop;Container contains infected objects;Moved.;
A0000049.reg;C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP1;Trojan.StartPage.1505;Deleted.;
A0004309.reg;C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP6;Trojan.StartPage.1505;Deleted.;

I am still getting a pop-up that says it is from Internet Explorer(I use firefox) and it says "an active x control on this page might be unsafe to interact with other parts of the page. Do you want to allow the transaction?

#6 DaChew

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Posted 20 April 2009 - 02:12 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Chewy

No. Try not. Do... or do not. There is no try.

#7 csterner

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Posted 20 April 2009 - 06:23 PM

ok Master Chewy! Here is the log. What next?

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/20/2009 at 07:04 PM

Application Version : 4.26.1000

Core Rules Database Version : 3854
Trace Rules Database Version: 1806

Scan type : Complete Scan
Total Scan Time : 03:34:15

Memory items scanned : 302
Memory threats detected : 0
Registry items scanned : 8528
Registry threats detected : 0
File items scanned : 143109
File threats detected : 0

#8 DaChew

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Posted 20 April 2009 - 06:39 PM

Please download GooredFix and save it to your Desktop. Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt). Note: Do not run Option #2 yet.
Chewy

No. Try not. Do... or do not. There is no try.

#9 csterner

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Posted 20 April 2009 - 06:41 PM

Here you go!

GooredFix v1.92 by jpshortstuff
Log created at 19:38 on 20/04/2009 running Option #1 (Chris)
Firefox version 3.0.8 (en-US)

=====Suspect Goored Entries=====

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.8\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.8\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{ABDE892B-13A8-4d1b-88E6-365A6E755758}"="C:\Program Files\Real\RealPlayer\browserrecord"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{1d5287d1-8a92-0001-1f31-1cec198018d8}"="C:\Program Files\AVG\AVG8\ToolbarFF"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG8\Firefox"

#10 DaChew

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Posted 20 April 2009 - 06:57 PM

You have cleaned out the old java and installed the newest?

You disabled AVG when you ran that MBAM scan?

Try to isolate what's causing the popups

You can try disabling extensions in firefox?
Chewy

No. Try not. Do... or do not. There is no try.

#11 csterner

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Posted 20 April 2009 - 07:04 PM

I did clean out most of the old Java's, but not all.

I did not shut down avg on that last scan...Here is the log with Resident shield in avg shut down

GooredFix v1.92 by jpshortstuff
Log created at 20:01 on 20/04/2009 running Option #1 (Chris)
Firefox version 3.0.8 (en-US)

=====Suspect Goored Entries=====

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.8\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.8\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="C:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{ABDE892B-13A8-4d1b-88E6-365A6E755758}"="C:\Program Files\Real\RealPlayer\browserrecord"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{1d5287d1-8a92-0001-1f31-1cec198018d8}"="C:\Program Files\AVG\AVG8\ToolbarFF"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG8\Firefox"

#12 DaChew

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Posted 20 April 2009 - 07:15 PM

See if avg will shut down when you run another scan with MBAM and see if the popup happens
Chewy

No. Try not. Do... or do not. There is no try.




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