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System freezes


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#1 wishmd

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Posted 19 April 2009 - 06:05 PM

I downloaded the free version of Superantispyware... now when I do a scan of any kind using this software, the system frezes after a few minutes. I could just uninstall the software but I suspect there may be something else that needs to be corrected.

I have no problems with anything else. The system seems to be running fine.

Your help is appreciated.

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#2 garmanma

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Posted 19 April 2009 - 09:24 PM

Make sure you are running, at least version 4.22.1014 and if you are, then uncheck the Kernel Direct and Direct Disk Access options under the scanning control tab of SUPERAntiSpyware's Preferences.

Other than that, remove it and reinstall it

Edited by garmanma, 19 April 2009 - 09:25 PM.

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